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Casinodelrio, anyone played there?

Discussion in 'Online Casinos' started by sigothx1, Oct 5, 2013.

    Oct 5, 2013
  1. sigothx1

    sigothx1 Dormant account

    Occupation:
    Civil servant
    Location:
    England
    Earlier tonight thought id get some beers and play some no deposit bonuses to celebrate my win at betat, did about 6 bonuses before i came to this site, You must register/login in order to see the link. they offerd a £40 ndb with a 50x wager, didnt expect much, well first spin on great blue @ £2.50 spin netted me a 150x win, and from there i slotted/rouletted ( is that a word?? ) my way to the wagering requirements. Heres some chat logs.

    Joann: Welcome to Casino Del Rio Customer Service! This is Joann, how may I help you for today?
    Player39630: hey again, mind checking how much i have left now :)?
    Joann: Sure! Let me calculate your wagering status. This might take 5-10 minutes. Please stay online.
    Joann: I apologoze for the delay, Dean.
    Player39630: no worrys
    Joann: Thank you for waiting. As I have checked your account, you need to wager at least £1403.1 bets.
    Player39630: ok, i played some rouletter, this isnt agasint the bonus terms is it?
    Joann: Please note that games contribute differently towards wagering requirement. For example, Slots contribute 100% while Roulette (all varieties including Wild Vikings) 25%.
    Player39630: thats fine, aslong as im allowed to play it
    Player39630: i noticed i cannot see any terms in reguards to a maximum bet, can i spin at £500/spin if i want to :D?
    Joann: It depends on the game that you want to play with. I would like to inform you then that before you enter a certain game, there is a pop up window that wil inform you the minimum and maximum bet that you can place.
    Player39630: i saw that, but i meant in terms of the bonus im on
    Player39630: for exmaple if the maximum spin on a slot is £100, but becuase im on a bonus, is it lower?
    Player39630: :)?
    Joann: I apologize for the long wait.
    Joann: The contributions percentage of each game towards wagering is the same for any bonuses that you accept,'
    Player39630: ok thats fantastic, so im not tied to low bets i can bet anything i like? just for clarification :)
    Joann: Yes. That is right.
    Player39630: ok thanks very much, ill probly be back later to check how far i am :p
    Player39630: thanks so far!

    Joann: Welcome to Casino Del Rio Customer Service! This is Joann, how may I help you for today?
    Player39630: can you check again :) i think im there/close
    Joann: May I ask if this is for your wagering?
    Player39630: yes
    Joann: No worries! Let me check it here for you. This might take 5-10 minutes. Please stay online.
    Joann: I apologize for the delay, Dean.
    Player39630: no problem
    Joann: Thank you for waiting. As I have checked your account, you have completed your wagering requirements.
    Player39630: ok id like to withdraw now, what must i do
    Joann: You may now process a deposit of at least £50. Then you can make a withdrawal request with a maximum amount of £200.
    Joann: Please note as well that the free sign up bonus is non redeemable.
    Player39630: so i can deposit £50 and withdraw a total of £200 including my winnings?
    Joann: Yes. You may process a withdrawal with a maximum amount of £200 plus your deposit.
    Player39630: i dont understand "the free sign up bonus is non-reedemable"
    Player39630: what do you mean
    Joann: The £40 free sign up bonus is non redeemable. You can play with it however, you cannot withdraw it.
    Player39630: oh i see
    Player39630: so at present when i deposit my £50, what can i withdraw in total?
    Player39630: the full £250 or?
    Joann: The £40 free sign up bonus is non redeemable. You can play with it however, you cannot withdraw it.
    Player39630: oh i see
    Player39630: so at present when i deposit my £50, what can i withdraw in total?
    Player39630: the full £250 or?
    Joann: Yes. That is right. However, the £40 free sign up bonus will be cut off on the balance once you have requested the withdrawal.
    Player39630: oh i see, so the max withdraw is £210, thats fine :) i should be able to make a deposit in the next couple of days, is there a time limit for this? bareing in mind ive completed all the wagering now so the funds are technically real
    Joann: Yes. I would like to inform you that you need to complete the conditions of the said bonus within 72 hourse.
    Player39630: i have completed the conditions, what conditions do i have left?
    Player39630: ive completed the wagering :p
    Joann: You need to make a deposit of £50 and withdaw within 72 hours.
    Player39630: ok, and is that the LAST condition? once ive done that, is there anything else i need to do ?
    Joann: There is none, Dean. :)
    Player39630: ok ill deposit 50 at some point tommorw or monday, then ill re-contact support, thanks!


    2 problems, Firstly i have no idea if i can get £50 into my account in 3 days, im awaiting a withdraw from betat, will maybe have to try and borrow this off a friend, or take out a small cash loan which will suck, but 50 for 160 profit, i have to find a way.

    second problem, ive never heard of them, ive tried searching for them at casinomeister and im drawing a blank, i won this money from nothing so the last thing i need is to deposit then they try and wrangle themselves out of paying, id rather keep the 50! Any advice/help/reviews of this place would be very helpful, and i thank you in advance!
     
  2. Oct 5, 2013
  3. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    I played once or twice at this casino many years ago. Is it still powered by Playtech? I didn't have a good impression of it though and I am not really sure they pay. My advice is not to risk your own money unless you are absolutely sure they aren't rogue.
     
  4. Oct 5, 2013
  5. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    They are on the No Can Do list. Plus theres a warning about them for major stalling tactics on paying out progressives. If you do deposit $50 and they decide to not pay you and keep your money then the mods on this forum wont be able to help you.

    BTW yes they are still PT :)
     
  6. Oct 5, 2013
  7. asadzareef89

    asadzareef89 Meister Member MM

    Occupation:
    Admin Asst
    Location:
    United Kingdom
    deposited 10 once for 50 bonus, didnt win anything but after a week got an email tht i have free 10 in the acct as a ty, won 695 i think n got it no problems in 3-4 days i think and then they gave me another 10 after that and won 230 of that aswell which was also paid
     
  8. Oct 5, 2013
  9. wobble33

    wobble33 Senior Member

    Occupation:
    x
    Location:
    uk
    hi

    yes I won and received winning no problems. think they mainly on the no can do list because of the jackpots that don't get paid straight away fully. I would deposit the £50 no probs..
     
  10. Oct 5, 2013
  11. sigothx1

    sigothx1 Dormant account

    Occupation:
    Civil servant
    Location:
    England
    Decided agasint it, only going to be playing on casinos this forum reccomends, just dont want the hassle.
     
    1 person likes this.
  12. Oct 5, 2013
  13. homerbert

    homerbert I-Gaming Industry Representative webby

    Occupation:
    nothing :)
    Location:
    middle of Europe!
    i clear there this NDB few years ago, made deposit, they ask notorized docs, but i decide just to return my deposit and forget about them. They refund it with no problems, i think you can deposit, nothing bad will happen.
     
  14. Oct 5, 2013
  15. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    Good choice :thumbsup: Some of the accredited casinos have NDBs always good to try before you buy. Stick to the accredited list and you shouldnt have any problems :)
     

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