Lovehearts
Dormant Account
- Joined
- Feb 6, 2015
- Location
- larvik
So I deposited 131 euro with neteller, and recived a 50% bonus. I manged to win up to 1100 euro. I make a withdraw, it takes about a week to get my docs, checked, and when I fianally get them approved, they confiscated my winnings due to have recived bonus with neteller dposit.
Its stated in the bonus terms, that deposits with neteller and skrill, are not elligble for bonus. And I should have checked it out more thorough.
My question is, Why do you give the bonus, to people who use neteller and skrill,? Every other places I have played on, you don`t recive the bonus. Is it just to trap players?
This casino also used 1 week to confirm my docs, then it was something wrong, with the utillity bill, wich all other casinos, has approved, probably around 30 casinos. Then I have to wait 4 more days to get them approved, and then 1 hour later, I got the email that my winnings has been confiscated. How can a casino use 1 week to check id verificaion. Its a disgrace I think.
I even tried to caontact the casinocruise rep to speed up my verification process, he didn`t even answer.
Shitty casino, that I wonder why is under the accredited list of casinos.
Its stated in the bonus terms, that deposits with neteller and skrill, are not elligble for bonus. And I should have checked it out more thorough.
My question is, Why do you give the bonus, to people who use neteller and skrill,? Every other places I have played on, you don`t recive the bonus. Is it just to trap players?
This casino also used 1 week to confirm my docs, then it was something wrong, with the utillity bill, wich all other casinos, has approved, probably around 30 casinos. Then I have to wait 4 more days to get them approved, and then 1 hour later, I got the email that my winnings has been confiscated. How can a casino use 1 week to check id verificaion. Its a disgrace I think.
I even tried to caontact the casinocruise rep to speed up my verification process, he didn`t even answer.
Shitty casino, that I wonder why is under the accredited list of casinos.