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Casino Tropez, deliberately deceptive?

Discussion in 'Casino Complaints - Bonus Issues' started by BBKPoker, Jul 11, 2006.

    Jul 11, 2006
  1. BBKPoker

    BBKPoker halfway to busto PABrogue3

    Occupation:
    None
    Location:
    Edinburgh, Seattle, Vancouver BC, Auckland
    I got this email:

    "
    IS
    BLACKJACK
    YOUR
    GAME?

    Hi **********,

    Get back into the game with an amazing offer!

    Deposit now and get a 100% (up to $200) INSTANT BONUS!!!

    For example:
    Deposit $100 > Get > $100 Bonus
    Depoist $200 > Get > $200 Bonus

    This offer is valid from now until Tuesday, July 11th at 11:59 Casino Time

    Your username is: CTR********

    Forgotten your password? Simply contact our friendly support team by calling one of these phone numbers:

    Toll Free US: 1-866-285-8419
    International Phone: 1-268-481-2389

    Whatever your game - get back into it at Casino Tropez!

    * This offer is for members who have received an email invitation.
    * We ask that you wager your bon us plus deposit twelve times.
    * Maximum bonus amount is $200.
    * Bonus/deposit amounts are the same in all currencies: $300 = 300 = 300
    * Please review Casino Tropez's Bonus Terms and Terms of Use "

    My gripe is that the entire theme of this bonus is about playing blackjack, it has a picture of a dealer's hands dealing, so I figured that meant it was some special offer that allows Blackjack (they generally do not allow blackjack on any of their bonuses) but when I message support they told me it's a restricted game, and the terms of Casino Tropez say that if you play any restricted game prior to meeting the wagering requirement they can choose to revoke your winnings.

    Does this seem like a bait and switch to anyone else? Send you an email promoting Blackjack play, then confiscate winnings when you do so... seems fishy.
     
    1 person likes this.
  2. Jul 11, 2006
  3. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    Very deceptive and unethical if you ask me.
     
  4. Jul 11, 2006
  5. NoMouthToScream

    NoMouthToScream Experienced Member

    Occupation:
    Employed
    Location:
    USA
    LMAO, yeah that is pretty bad. Is it your game? Well if it is, it doesn't count toward wagering requirements. But deposit here anyway, play the game you love and then give us a reason to deny you your bonus. At Casino Tropez, that's just how we work. Deposit NOW! :D
     
    1 person likes this.
  6. Jul 11, 2006
  7. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    This can only be a deliberate and deceptive exercise by the casino - even promo writers can't be this stupid.
     
  8. Jul 11, 2006
  9. rreevy

    rreevy Dormant account

    Occupation:
    Student
    Location:
    UK
    Surely that should be 'deny you your bonus and winnings'. ;)
     
  10. Jul 12, 2006
  11. The Watchdog

    The Watchdog Dormant account

    Occupation:
    sports, poker, casinos
    Location:
    Costa Rica
    Really bad email

    Plus, I believe all email offers should come with the bonus restrictions.

    I learned recently that Casino Tropez is owned by Playtech, however no one confirmed this to me.

    If they are owned by Playtech, its to believe they should be more interested in giving their Casino a good reputation.

    Playtech.. Amazing software. Once again, so many scammers using their software...
     
  12. Jul 13, 2006
  13. The Watchdog

    The Watchdog Dormant account

    Occupation:
    sports, poker, casinos
    Location:
    Costa Rica
    It wasn't an isolated problem

    Apparently the word about the major screw up circled around the net rapidly

    You must register/login in order to see the link.
     
  14. Jul 13, 2006
  15. uungy

    uungy Dormant account PABnononaccred PABnoaccred PABaccred

    Got the same email. What a bunch of decieving thugs

    I didi notice the wagering restrictions, straight away, but I swallowed it, and just thought thats them at the best

    They have now removed the picture form their server, which showed the pictre of Blackjack in the email. I have taken a screenshot of the email, however the background where it says "Is Blackjack your game" had a nice picture of a dealers hand playing Blackjack (or something like that). I can't seem to get the picture from my computer cache.
    You must register/login in order to see the link.

    For your info, Bonus Terms can be seen You must register/login in order to see the link. and clearly excludes BJ
     
  16. Jul 15, 2006
  17. BBKPoker

    BBKPoker halfway to busto PABrogue3

    Occupation:
    None
    Location:
    Edinburgh, Seattle, Vancouver BC, Auckland
    I have the jpg saved, I'll upload it tonight. It clearly shows a blackjack table with dealer's hands and cards on top of it.
     
  18. Jul 15, 2006
  19. Webzcas

    Webzcas Winter is Coming! Staff Member

    Occupation:
    Webmaster
    Location:
    Block S25, South Stand, Ashton Gate, BS3
    Thread Title should read: Are Casino Tropez being deliberately deceptive?
     
  20. Jul 15, 2006
  21. BBKPoker

    BBKPoker halfway to busto PABrogue3

    Occupation:
    None
    Location:
    Edinburgh, Seattle, Vancouver BC, Auckland
    This is Casinomeister not creative writing.

    [​IMG]
     
  22. Jul 15, 2006
  23. khanhdom

    khanhdom Dormant account

    Occupation:
    none
    Location:
    US
    and also it is is tropaz not are tropaz...anyways that is some sleezy shit...good game for catching them :thumbsup:
     
  24. Jul 16, 2006
  25. The Watchdog

    The Watchdog Dormant account

    Occupation:
    sports, poker, casinos
    Location:
    Costa Rica
    Damn

    What the hell is this? Is it my hangover or only I couldn't understand that?


    :cheers:
     
  26. Jul 16, 2006
  27. khanhdom

    khanhdom Dormant account

    Occupation:
    none
    Location:
    US

    sorry just grammar correcting webzcas
     
  28. Jul 16, 2006
  29. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA

    Grammar right, spelling wrong. It's Tropez not Tropaz.
     
  30. Jul 17, 2006
  31. BBKPoker

    BBKPoker halfway to busto PABrogue3

    Occupation:
    None
    Location:
    Edinburgh, Seattle, Vancouver BC, Auckland
    I got an email from Casino Tropez apologizing for the situation today, as well as a bit of an olive branch extended to me given the bonus situation.

    I consider everything resolved.

    At the very least, this brings awareness to the groups Terms and Conditions.
     
  32. Jul 17, 2006
  33. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    Hopefully they allowed play on BJ for the customers that took them up on the offer sent out.
     

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