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Casino Titans Unusual Bonus Rule - Be Aware

Discussion in 'Casino Complaints - Bonus Issues' started by sparkles, Dec 22, 2009.

    Dec 22, 2009
  1. sparkles

    sparkles Experienced Member

    Occupation:
    home ex
    Location:
    The bottom of the Garden
    Well for the first time ever Ive been bitten by the "you played the wrong thing" rule, and have lost a nice cashout because of it.

    I have never struck this at any RTG I have played at, and the reason for this post as much as anything else is to make others aware, I know there is a lot of you that play these particular slots.

    Casinotitan do not allow play on "progressive slots" eg shopping spree, jackpot pinyata, etc, when using bonus.

    I know, clubworld, Jackpot Capital, Rushmore Group, and Buzzluck, dont have this rule. I never for a minute thought Titan would either.

    But you learn from your mistakes, allbeit an expensive one
     
    1 person likes this.
  2. Dec 22, 2009
  3. osulle

    osulle Ueber Meister CAG mm4 mm1

    Occupation:
    life
    Location:
    Northern hemisphere
    When you use a bonus allowed slots can be viewed in the coupon details tab. I always makesure I check that.
     
  4. Dec 22, 2009
  5. sparkles

    sparkles Experienced Member

    Occupation:
    home ex
    Location:
    The bottom of the Garden
    It was

    an Xmas bonus, so just popped straight in the account, but thats a very good idea too.
     
  6. Dec 24, 2009
  7. Wildfire7

    Wildfire7 Dormant account

    Occupation:
    Engineering
    Location:
    UK
    Good advice Sparkles. This rule has been around for a long time, and it can still catch people unaware. There is another thread running (the confiscated 45k one) that describes almost EXACTLY the same problem as yours. The only difference is the guy played some blackjack. Like yourself he had inadvertantly broken the rules because he didn't read the T&C's, but that player won a jackpot. So in your case it is just as well you only lost out on the cashout and not a jackpot from one of those progressives.

    Mike
     
  8. Dec 30, 2009
  9. cheetahwind

    cheetahwind Dormant account

    Occupation:
    Wind Blade Maker
    Location:
    Iowa
    Well this is even more simple than that thread. This one was where the player did play just slots. Yet got flagged because they played network progressive slots vs just local in house ones. So yes I will agree that catch is a bit on the odd ball side. Considering that coupon is good for slots yet you can't played Jackpot Cleopatra's Gold, Jackpot Pinantas, Shopping Spree, Shopping Spree II, and a few others.
     
  10. Dec 30, 2009
  11. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    Why in the world would any casino care if you play progressives or not when you're on a bonus? As stated, it's a network-wide progressive and not in-house, so it's not like they're going to be out of pocket any money if you hit one.

    In fact, they should be encouraging players to take a shot at the progressives. If they happen to win one at their casino, then they're going to get a ton of free PR from it.
     
    2 people like this.
  12. Dec 30, 2009
  13. cheetahwind

    cheetahwind Dormant account

    Occupation:
    Wind Blade Maker
    Location:
    Iowa
    I agree, I think it's the silliest rule anyways. In fact when I'm up I personally like to take a shot at the network progressives. Just giving myself that extra chance anyways. I don't see where titans advantage is by disallowing network progressive games anyways. I think it's only hurting them in the end anyways. They must have some sort of insider info that we don't know about why these games are a major no no compared to others.
     
  14. Dec 30, 2009
  15. uungy

    uungy Dormant account PABnononaccred PABnoaccred PABaccred

    I dont see where you are coming from! If the terms clearly states that, thats a term you agree to.

    PR is not the issue many casinos seem to care about :lolup:

    @sparkles , This is a brilliant example where recently a user mentioned, the casinos should allow you to withdraw, but only you have wagered an extra 100 x the bonus. Its a mistake! We all make mistakes, even regular depositors!
     
  16. Dec 30, 2009
  17. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    I wasn't challenging whether or not they had that rule, I was wondering why in the world they have it.


    They should....if they want players to keep coming in :)
     
  18. Dec 30, 2009
  19. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    I imagine then that that would also include the new games such as "Naughty or Nice", "Santa Strikes Back", "Triple Twister", etc. As all of these are deemed and stated to be "Progressive Jackpots" and not Random Jackpots!

    I think the casino needs to be more clear in their bonus coupons by actually listing the dis-allowed games since there are, I would imagine a lot of players that think those three new games that I just listed there are simply Random Jackpot games, which they are not according to the rules page attached to those games.
    ____
    ____
     
  20. Dec 30, 2009
  21. uungy

    uungy Dormant account PABnononaccred PABnoaccred PABaccred

    If only....... :yahoo:
    No idea why they just don't give a darn about PR. I for one, havent even opebned an account with casino Titan, but won't be either. I think a casino that dont care, are not one to play with
    I think you are missing something completely there. If they do have their terms "crystal clear" then they would have no reason to cancel the players cashout for ambiguous terms :lolup:
     
  22. Dec 31, 2009
  23. kavaman

    kavaman Senior Member PABnononaccred3 PABnononaccred3 MM

    Occupation:
    It
    Location:
    finland
    What they should do, state the slots that are disallowed from bonus, because triple twister for example seems like progressive , when in fact it is a random jackpot game.
     
  24. Dec 31, 2009
  25. Marie2473

    Marie2473 Senior Member

    Occupation:
    Operator
    Location:
    Sweden
    If u choose Progressive games, triple twister is not under there, however Shopping Spee is..
    I dont even think Rudolphs revenge is listed under progressives, but I might be wrong..
     
  26. Jan 25, 2010
  27. mellowmenjo

    mellowmenjo Newbie member

    Occupation:
    bartender
    Location:
    Netherlands
    Well that's not a certainty at TITAN.
    I won on a $10 from a forum I'm a member off.
    There was a link on there to the T&C's wich not mentioned the progressive rule.
    Also when I redeemed the coupon.
    No mention of progressives not allowed.
    I got it all in screen shot.
    The forum owner showed them the proof.
    They admitted.
    And I got another $10 free. LOL!
    My withdrawl was cancelled.
    All T&C's got changed after that.
    As I saw some nice postings about them on casinomeister I decided to give them another go.
    Won some lost some.
    But on all winnings with bonus coupons the bonus was deducted.
    But then I got a manager bonus.
    Won 500 bucks.
    Cashed it!
    Only got 100 bucks.
    That was the max. cashout (nowhere to be found in the e-mail!But yes probably in the T&C's)
    After that I send them an e-mail about me not returning. cahat personal is very nice, but the rules keep screwing me.
    They send me back that it was the management who decides this not them.
    And they would see me soon.

    Well I proved them wrong.
    They won't see me back there! Gave them a chance with my last e-mail. But guess they rather see me leave.

    Just wanna say......Watch it people! Don't get dissapointed by them!


    greez almost always Mellow
     
  28. Jan 26, 2010
  29. sparkles

    sparkles Experienced Member

    Occupation:
    home ex
    Location:
    The bottom of the Garden
    Really good Points

    I made a lotttttt of losing deposits at Titan, Im not sure why I stuck with them for so long anyway, this was most likely the best thing that could have happened to me at titan, what I lost in this cashout, would have been far less than what I would have lost depositing since, had I have stayed with the site.

    Where as there support staff are great, they also should be well aware of this rule, as they told me when I realised the playthrough had not moved, that it wouldnt be an issue.

    It made no sense to me either, however onwards and upwards,
     
  30. Jan 26, 2010
  31. slotjunkie

    slotjunkie Dormant account

    Occupation:
    Interior Designer
    Location:
    Washington State
    You can't cashout customer service:rolleyes: and this is all they have going for them! This is of course my feelings from my experience!
     

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