Over the course of 3-4 years, and mainly because I'm testing to be fair, I must have opened getting on for 100 casino accounts. Of those, a few have "stuck" so I probably now have 5 or so casinos that I play regularly, some more so than others, whether it be for games variation or whatever.
So I was thinking....in all that time, I have never once received an email from any of the casinos I played, then stopped playing, asking why I stopped. I have had the odd question on "uninstall", by which time it's too late, but unless my Spam filter is doing overtime, no-one has asked why I haven't deposited for 3 months.
If they asked, they would probably understand me and their players a little better. I wonder if it's because they don't want to have to react to each player individually, or are afraid of the results? But it seems strange. I'd have thought they'd be trying hard to retain UK players, especially in light of the UIGEA. There are a few casinos where I would probably still be playing if it wasn't for one minor thing.
I get the odd "come back" bonus offer, so I guess they assume free money is what drives me. But I would have expected them to ask me why I no longer play! I'd happily tell them if just sent me a simple email asking for my reasons.
Anyone else find that or do they just hate me?
Cheers,
Simmo!
So I was thinking....in all that time, I have never once received an email from any of the casinos I played, then stopped playing, asking why I stopped. I have had the odd question on "uninstall", by which time it's too late, but unless my Spam filter is doing overtime, no-one has asked why I haven't deposited for 3 months.
If they asked, they would probably understand me and their players a little better. I wonder if it's because they don't want to have to react to each player individually, or are afraid of the results? But it seems strange. I'd have thought they'd be trying hard to retain UK players, especially in light of the UIGEA. There are a few casinos where I would probably still be playing if it wasn't for one minor thing.
I get the odd "come back" bonus offer, so I guess they assume free money is what drives me. But I would have expected them to ask me why I no longer play! I'd happily tell them if just sent me a simple email asking for my reasons.
Anyone else find that or do they just hate me?
Cheers,
Simmo!