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Question casino room

Discussion in 'Online Casinos' started by mina1929, Jun 18, 2015.

    Jun 18, 2015
  1. mina1929

    mina1929 Senior Member

    Occupation:
    Food Catering
    Location:
    World
    Has anyone heard or played at Casino Room? if yes, are they good? the games look good. Some info would be great thank you :)
     
  2. Jun 18, 2015
  3. dave1888

    dave1888 Meister Member PABnononaccred2 mm1

    Occupation:
    Customer Advisor/Stockroom Picker
    Location:
    Bonnie Scotland!
    Yes is a good casino as long as you stick to their strict rules on bet sizes during bonus wagering, you will be fine. You get cashback when you complete fun missions and stuff too. The best part is the fact when you withdraw it instantly flushes meaning you cannot reverse it and waste it, they take a few days to withdraw from but it doesn't matter that much when there is no reversal available. :thumbsup:
     
  4. Jun 18, 2015
  5. Gemma A

    Gemma A Senior Member MM

    Occupation:
    health worker
    Location:
    Essex
    Looks good part of the
    CasinoRoom.com is operated by Ellmount Gaming Ltd. in the UK under continuation licence from the Gambling Commission - UK Licence Number: 000-039458-R-319433-001
     
  6. Jun 18, 2015
  7. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    You'll be fine there. Payouts are very quick IIRC. Decent site.:thumbsup:
     
  8. Jun 18, 2015
  9. brianmon

    brianmon Meister Member webby mm4

    Occupation:
    self-employed
    Location:
    uk
    Just be aware that when you deposit there, the transaction is done in USD, which are then converted to pounds or euros. So there will be exchange fees. I just deposited £50 tonight, my Neteller account shows I actually deposited $79.19 / £52.22, and my balance actually only showed £49.99
     
  10. Jun 18, 2015
  11. asadzareef89

    asadzareef89 Meister Member MM

    Occupation:
    Admin Asst
    Location:
    United Kingdom
    it used to happen to me as well but off late its charging me the right amount but dont know about others
     
  12. Jun 19, 2015
  13. mina1929

    mina1929 Senior Member

    Occupation:
    Food Catering
    Location:
    World
    only aud

    I have made that mistake before lol, thanks for the info. I will only deposit where they accept AUd. It can be a bit expensive if not careful :)
     
  14. Jun 19, 2015
  15. mina1929

    mina1929 Senior Member

    Occupation:
    Food Catering
    Location:
    World
    Thank you all for great info, cheers :)
     
  16. Jun 19, 2015
  17. randomiam

    randomiam Meister Member

    Occupation:
    n/a
    Location:
    australia
    quick words

    there a good casino support are good and no issues with payments the can go from taking a hour to 2 days depending on the day really but it always rocks up
    the cashier does still have the double conversion issue where a aud deposit from skrill to the casino get converted to usd then aud again back in the account so you do lose a few dollars on big amounts over 100 i wouldn't stress if you play amounts are lower than that contacting support can help in getting the amount lost in transfer credited. eg i lost 18 dollars out of 400 and they credited it no issues ive had a chat to them about this and a few other things and from what ive been told there going to make the payouts faster and fix the conversion issue.They get the all clear from me and they have kept to there word and done the right thing by me on many occasion.
     
  18. Jun 19, 2015
  19. CasinoRoom

    CasinoRoom Official Rep for Casinoroom

    Occupation:
    Customer Support
    Location:
    San Jose
    Hello! thanks for sharing the feedback!

    We like to keep it fun! Customer satisfaction is extremely important to us, if you have any questions or comments please don't hesitate to contact us.

    We offer support in multiple languages, 7 days a week, prompt and secure payouts and a huge collection of games from top providers in both desktop and mobile versions.

    We are working to fix the currency issue on e-wallets. Our merchant currently has accounts in USD but we will be implementing e-wallets in AUD, CAD, EUR in the short term. We are aware that this is very important; in the meantime, as randomiam points out, if you have incurred in fees or lost money due to conversion issues, please don't hesitate to contact our support and we'll be happy to make adjustments.

    We also offer payments via Credit Card and then we can pay back in local currency.
     
    1 person likes this.
  20. Jun 19, 2015
  21. SpinUk

    SpinUk Senior Member MM PABnonaccred

    Occupation:
    Marketing
    Location:
    London
    Hi - is it also true that you apply wagering to your free spin offers on the awarding deposit, AS WELL as the free spins winnings?
     
  22. Jun 19, 2015
  23. CasinoRoom

    CasinoRoom Official Rep for Casinoroom

    Occupation:
    Customer Support
    Location:
    San Jose
    hello, thanks for your question.
    It depends on the promo, but the wagering requirements apply only to the bonus amount given or won. Winnings from freespins are credited as bonus money, however we also have freeloads (reloads that give freespins) without requirements.

    When you receive both bonus and freespins I recommend you play the bonus first, clear the requirements and then play the freespins.
     

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