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Discussion in 'Online Casinos' started by spintee, Nov 23, 2016.

    Nov 23, 2016
  1. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Hi peeps, Hope all are spinning well.

    Its rare I give a speech about how good a casino has been but one is due. I normally think thats what casino should be doing so why all the fuss, But in recent times if you have had the same or near experience as me you will relies things are not the same, down hill in my experience until today.

    I receive a phone call but was abit fussy but managed to get the drift. It was casino room with a bonus and free spins with a deposit, 150% and 60 spins on any of there bonus games. Why not as I thought even if I bust out as usall at least I will have or hopefully some playtime. due to no matter what I did I would have to use the free spins first due to the way the bonus games are, Thats completely fine as I was looking at playtime and a challenge,

    I sent the rep a message and asked about could bonus be forfeited, I sent JonM a message first as I do not like to disturb reps, He could not remembers as I or thought this was mentioned in a thread once,

    This is where the fun starts, The rep said he can forfeit the bonus for me, I replied and said fair is fair as they had the decency to give me a bonus I will carry on and try and make the wager. At this point I was just about guarantee the wager but with what funds left is a guess as I could of forfeited and had about 150£ to take out or carried on and if a bad run may end up with only a few £, As a small roller £150 is a lot especially at the minute as I may be £203.50 out of pocket from skrill but thats another story,

    So I carry on and make wager at about 300, Again I am not one of these that complete and take out, Nothing against it but thats jsut me, I carry on and end up taking 250 out and abit left to play,

    This was at 19.02 and at 20.24 I had an email to say its been processed. I than see an email in my junk folder about a new card added and KYC and this is where it gets better. Instead of asking me to send them in and wait, they actually sorted the withdraw but asked when I got some time to send in a copy of my new card,

    So bottom line. Rep response in very good time, withdraw in less than 1hr and proceeded the withdraw without the delay tactic most use about new payment method.

    In recent times I have been very disappointed with most sites and today casinoroom have put abit of faith back in me.

    Sorry for going on abit. If you would like to know what happen with the skrill fiasco I will do a post once all sorted,

    Happy spinning and thank you casinoroom
     
  2. Nov 24, 2016
  3. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    Agreed Casino room are a rock solid operation! I dont play there often as of late but will again. Really fast cash outs great CS and a decent selection of games. They have thrown some pretty good bonuses my way - usually after I have not deposited in a while. Last time I got 100 fs on wild north which turned into a cash out of 240 quid. Processed in around an hour. Only gripe is for most of the games there is no way to turbo spin. Other than that they have it all right. And really good "In site" RG tools. DL / TAB and so on.

    They are good!
     
  4. Nov 24, 2016
  5. Jd666

    Jd666 RiffRaff CAG mm4

    Occupation:
    Maggot Farmer
    Location:
    Republic Of West Yorkshire
    Nice one Terry.
    My only gripe with casinoroom is that you can only play net ent with bonus cash.
    Can play others with your real cash first though I think.
    Skrill has been a pain in arse for me today, ended up changing password and after that it kept declining deposit.
    Called them and they said was a security issue and got told next time to clear cookies.
    Even Skrill are using that one now
     
  6. Nov 24, 2016
  7. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Cheers Bud,
    Yes thats right you can play other games with cash but does not count towards wager, There is a handfull of games that are not allowed to be played with bonus funds, I am unsure if you can still play them ones with cash if you have a bonus, I always have an odd deposit there as seem to do things right,

    And yes skrill is getting stupid as the other month they took x2 lots of payment from my bank. luckily the bank gave me a good will gesture :) to cover the funds as skrill put the blame on my bank :what: I did get reinburst but after a week or two

    So I go and take out 200£ + £3.50 fees from skrill last Friday and the cash machine stated inefficient funds, Some one could of sneaked the cash out from the mahine (not likely) as me and my uncle was there and this machine makes alot of noise when counting / dispensing and made no such noise + if it of said it had paid I would of double checked the cash slot but it didn't even get that far or I would of went and said to shop keeper that funds are not paid out,

    Any way I get home to see funds are on hold / pending, Ring up skrill for them to tell me that they have to wait confirmation from the cash machine, I go to the shop and get the number from the machine, Rang up and the man on the phone could not be more helpfull, He actually rang me back up a few times and told me that no transaction for that amount on that day? The money is still pending (6 days) in skrill so longer its pending the better chance for it to bounce saying machine didnt give me,

    Skrill is a waste of time, Handy but if you run into problems than you are cream cracked, I think I might hit skrill on the head and stick with card
     
  8. Nov 24, 2016
  9. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    This is good stuff to read mate. love a positive story, more so the way things are in the main these days.

    Glad you did well in the end, some cracking screenies last night and cheers for the mention ;)

    Top Man!
     

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