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Casino On Net

Discussion in 'Online Casino and Poker Complaints - old section' started by rudycali, Mar 11, 2006.

    Mar 11, 2006
  1. rudycali

    rudycali Dormant account

    I deposited $30 into CON and it was never added to my casino account but was taken out of my neteller.

    Support and the floor manager refuse to add the $30 to my casino account. They are telling me that I have to contact neteller and ask them for a transaction number for them to look into it. I do not think this is fair as I wanted to play now and not have to hunt down my own money.

    I think that everyone should avoid CON as this does not seem right. They also had the nerve to tell me that it is for security purposes so that no one takes money out of my account. Kind of funny that they would say that after $30 was already taken out of my account.

    With all the competition for online casinos it is hard to imagine that they would want to lose a customer over $30 that they already have.

    I guess when the casino spells CON it is best to avoid them and go play somewhere else.
  2. Mar 11, 2006
  3. thelawnet

    thelawnet Dormant account

    If the money never got to them from neteller, how can they track it down?

    Just get the transaction number. Neteller debited the money....
  4. Mar 11, 2006
  5. GrandMaster

    GrandMaster Ueber Meister CAG

    Mathematician by day, online gambler by night.
    You may not like it, but it is the bets way of ensuring that you get your money.
  6. Mar 11, 2006
  7. dickens1298

    dickens1298 Dormant account

    LA, California
    CON - acronym notwithstanding - has always been a good site for me. They are quite liberal with their bonuses (it's a delight when you log onto your account and suddenly find a bonus just sitting there!), although my biggest issue with them is the length of time it takes to withdraw.

    Candidly, if CON WERE unscrupulous, I'd think they would seek an amount larger than $30....
  8. Mar 11, 2006
  9. Weedlayer

    Weedlayer Dormant account

    rudicali, CON really is not trying to cheat you or give you a hard time, in spite of how it may feel to you. You've experienced a technical glitch with Neteller, and all casinos I know of use this same procedure to fix it. Fortunately it happens very rarely, just too bad it happened to you. As soon as you give CON that NT number you get from Neteller, they should deposit it very quickly for you to play with. Good Luck.
  10. Mar 12, 2006
  11. adamruns

    adamruns Dormant account

    If you do not feel safe playing at a casino and them protecting your money like they should then I would stop playing at all online casinos not just CON. This way they will update their glitchs and this would not have happened. Thankfully for me this has not happened so I will still be blowing money online in hopes of a pat royal.
  12. Mar 12, 2006
  13. vedat

    vedat Dormant account

    whats so hard

    :D hello i wonder why its so hard to email neteller or phone them to get transaction number ask and learn just that easy:p
  14. Mar 12, 2006
  15. winbig

    winbig Keep winning this amount.

    As said previously, sh*t happens. Computers do make mistakes too....Apparently the money never did get there, and that's not (more than likely) the casinos fault. They're only asking for the tracking number so they can find it and put it in your account. Nobody is trying to cheat you out of your money. They refused to put it in there on your word alone, as they (nor you) can prove it ever reached them in the first place.

    Do a search for CON on here, and you'll see they're a reputable casino.

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