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Be Aware Casino Of Dreams won't discuss player complaints

Discussion in 'Casinomeister Warnings' started by maxd, Nov 23, 2017.

    Nov 23, 2017
  1. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    A recent PAB regarding the confiscation of £1500 for prior self-exclusion at a related property resulted in this response from the casino:

    In other words they won't discuss player complaints.

    Be Aware: Casino Of Dreams won't discuss player complaints, players have no choice but to go to the casino's designated ADR. If you have problems at Casino Of Dreams we can't help you.
     
  2. May 4, 2018
  3. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    FTR, Casino Of Dreams has recently reiterated their "talk to the hand" position on player complaints:
     

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