Hi,
I am contacting you regarding a non-payment from casino.net.
On 03/03/2008 I played at the casino.net and deposited 800 euros, I received a bonus of 200 euros and I then played Blackjack and ended up with 4,000 euros.
However, the casino only sent back my initial deposit, and said that UK players were not eligible for the bonus.
It does appear in their terms and conditions, however I believe that they added this clause just a few days before I played, since I had checked their T&C only a few days before playing Blackjack this time and it wasn't there then.
When I registered with the casino, I entered my UK address, so the casino must have been aware of where I came from; i deposited the 800 euros, received the 200 euro bonus, and the casino let me play using this bonus.
I don't think that you have to be too smart to imagine what would have happened had I lost the money - but eventually I won and yet the casino, rather than paying me the winnings, or even deducting the bonus amount and paying me the remainder; instead they only returned my initial deposit
I have approached the casino via emails and have received no response. Max has also tried to contact them after I pitched a bitch but they haven't bothered to respond to him either.
I guess this is a big warning sign to all of you that you should not approach this casino.
All the best,
thebarmen.
I am contacting you regarding a non-payment from casino.net.
On 03/03/2008 I played at the casino.net and deposited 800 euros, I received a bonus of 200 euros and I then played Blackjack and ended up with 4,000 euros.
However, the casino only sent back my initial deposit, and said that UK players were not eligible for the bonus.
It does appear in their terms and conditions, however I believe that they added this clause just a few days before I played, since I had checked their T&C only a few days before playing Blackjack this time and it wasn't there then.
When I registered with the casino, I entered my UK address, so the casino must have been aware of where I came from; i deposited the 800 euros, received the 200 euro bonus, and the casino let me play using this bonus.
I don't think that you have to be too smart to imagine what would have happened had I lost the money - but eventually I won and yet the casino, rather than paying me the winnings, or even deducting the bonus amount and paying me the remainder; instead they only returned my initial deposit
I have approached the casino via emails and have received no response. Max has also tried to contact them after I pitched a bitch but they haven't bothered to respond to him either.
I guess this is a big warning sign to all of you that you should not approach this casino.
All the best,
thebarmen.