Casino Max - Great Experience!!

shadow

Newbie member
Joined
Nov 22, 2007
Location
Florida
I joined Casino Max a few weeks ago. My experience with them has been fantastic. The staff is awesome. E-mails are answered promptly. Best of all is the payout time. I made a withdrawal on 7/24, it was approved on 7/25, and the FedEx man was at my door bright and early on 7/28. That is amazing. Keep in mind I live in the USA - so playing online is limited, and getting paid can take forever. Thank you to the staff at Casino Max.
 

Karolina-CasinoMax

Accredited Casino Representative
Joined
Mar 3, 2017
Location
UK
Hi shadow,

Thank you very much for your feedback! We are glad you are satisfied with the casino and service we provide.

I wish you happy spinning!

Kind Regards,
Karolina
 

Kelly Jo

Dormant account
Joined
Nov 13, 2014
Location
United States
Because. If you've got something nice to say... say it.

My beaming assessment of CasinoMAX:

The support is a class act. After a rather nice win and subsequent betting frenzy... I noticed an issue with comp points not accruing properly.
I contacted support and instead of just dismissing me or feeding me a bunch of bull, the Rep honestly admitted their lack of
knowledge regarding the situation, asked permission to confer with a colleague, and promised to contact me via email with the requested information. (Thanks, Aiden)
Less than 12 hours later (Totally fine by my standards because a girl's gotta sleep, right? lol) I received the promised communication and was forwarded to the resolution. (Thanks, Paul!)
Not only was the issue solved, but my day has started out on a bright note because the Rep was a BLAST to chat with. (Thanks, Carl!)

You know? Maybe it doesn't seem like such a big deal, but for me, good communication between myself and a casino's staff means everything.
These reps are honest, they genuinely listen, and they do what they say they're going to do.
I don't think these reps could sell a ketchup popsicle in hell to a woman wearing white, and that's just fine by me-- because I've had my fill of those messy bastids!
 

Karolina-CasinoMax

Accredited Casino Representative
Joined
Mar 3, 2017
Location
UK
My beaming assessment of CasinoMAX:

The support is a class act. After a rather nice win and subsequent betting frenzy... I noticed an issue with comp points not accruing properly.
I contacted support and instead of just dismissing me or feeding me a bunch of bull, the Rep honestly admitted their lack of
knowledge regarding the situation, asked permission to confer with a colleague, and promised to contact me via email with the requested information. (Thanks, Aiden)
Less than 12 hours later (Totally fine by my standards because a girl's gotta sleep, right? lol) I received the promised communication and was forwarded to the resolution. (Thanks, Paul!)
Not only was the issue solved, but my day has started out on a bright note because the Rep was a BLAST to chat with. (Thanks, Carl!)

You know? Maybe it doesn't seem like such a big deal, but for me, good communication between myself and a casino's staff means everything.
These reps are honest, they genuinely listen, and they do what they say they're going to do.
I don't think these reps could sell a ketchup popsicle in hell to a woman wearing white, and that's just fine by me-- because I've had my fill of those messy bastids!

Hi Kelly Jo,

Thank you for your feedback.

Our customer support team is a great bunch of people. We, as always doing our best to please customers and make their experience best possible.

I hope you will have a great time playing with CasinoMax :thumbsup:

Kind Regards,
Karolina
 

Antony1988

Banned User - douchebag spammer
Joined
Sep 8, 2017
Location
Canada
Good start! wish you good luck in the future! I had the same situation here. Therefore, I've been playing this site for more than a year http://crapmeister.com And always the game is stable! Basically I love poker, of course. But I finish and start my playing there with slots in any case =) And very successfully mostly!
 
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