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Casino Max - Great Experience!!

Discussion in 'Online Casinos' started by shadow, Jul 29, 2017.

    Jul 29, 2017
  1. shadow

    shadow Newbie member

    Occupation:
    retired
    Location:
    Florida
    I joined Casino Max a few weeks ago. My experience with them has been fantastic. The staff is awesome. E-mails are answered promptly. Best of all is the payout time. I made a withdrawal on 7/24, it was approved on 7/25, and the FedEx man was at my door bright and early on 7/28. That is amazing. Keep in mind I live in the USA - so playing online is limited, and getting paid can take forever. Thank you to the staff at Casino Max.
     
  2. Jul 31, 2017
  3. Karolina-CasinoMax

    Karolina-CasinoMax Accredited Casino Representative

    Occupation:
    Casino Manager
    Location:
    UK
    Hi shadow,

    Thank you very much for your feedback! We are glad you are satisfied with the casino and service we provide.

    I wish you happy spinning!

    Kind Regards,
    Karolina
     
  4. Sep 4, 2017
  5. Kelly Jo

    Kelly Jo Senior Member MM

    Occupation:
    painter
    Location:
    United States
    Because. If you've got something nice to say... say it.

    My beaming assessment of CasinoMAX:

    The support is a class act. After a rather nice win and subsequent betting frenzy... I noticed an issue with comp points not accruing properly.
    I contacted support and instead of just dismissing me or feeding me a bunch of bull, the Rep honestly admitted their lack of
    knowledge regarding the situation, asked permission to confer with a colleague, and promised to contact me via email with the requested information. (Thanks, Aiden)
    Less than 12 hours later (Totally fine by my standards because a girl's gotta sleep, right? lol) I received the promised communication and was forwarded to the resolution. (Thanks, Paul!)
    Not only was the issue solved, but my day has started out on a bright note because the Rep was a BLAST to chat with. (Thanks, Carl!)

    You know? Maybe it doesn't seem like such a big deal, but for me, good communication between myself and a casino's staff means everything.
    These reps are honest, they genuinely listen, and they do what they say they're going to do.
    I don't think these reps could sell a ketchup popsicle in hell to a woman wearing white, and that's just fine by me-- because I've had my fill of those messy bastids!
     
  6. Sep 4, 2017
  7. Karolina-CasinoMax

    Karolina-CasinoMax Accredited Casino Representative

    Occupation:
    Casino Manager
    Location:
    UK
    Hi Kelly Jo,

    Thank you for your feedback.

    Our customer support team is a great bunch of people. We, as always doing our best to please customers and make their experience best possible.

    I hope you will have a great time playing with CasinoMax :thumbsup:

    Kind Regards,
    Karolina
     
  8. Sep 11, 2017
  9. Antony1988

    Antony1988 Banned User - douchebag spammer

    Location:
    Canada
    Good start! wish you good luck in the future! I had the same situation here. Therefore, I've been playing this site for more than a year http://crapmeister.com And always the game is stable! Basically I love poker, of course. But I finish and start my playing there with slots in any case =) And very successfully mostly!
     
    Last edited by a moderator: Sep 11, 2017

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