Casino luck min. cashout problem

homerbert

Accredited Casino Representative
Joined
Jun 21, 2012
Location
NoWhere
Hey. Recently(may be months ago) i deposit to casinoluck with my webmoney account(found this casino on rainmaker site thanks, nice site btw, help a lot to search some casinos). Anyway, i got email yesterday from casinoluck, that i got 10 freespins on DOA(0.09 each spin, joke ofc, but anyway). So, won 3$ from this spins, than play some more slots and win 68total and clear wager. So, i move to withdrawal section, and there 2 available methods: bank transfer and webmoney(from i deposited). BUT there are both 140$ min cashout. Got damn, what this a shit guys?I can deposit even 10$, but can withdraw only 140$? Also, so funny, max. cashout from freespins is 100$, sooooooo, why give me this freespins if i even cant cashout it anyway?
I am a bit in rage, just dont understand, i play many casinos with webmoney, but its first that i see who made min. cashout on e-wallet so big.
So send them email about this funny thing, if they still will be saying that minimum 140$ can i start PAB?
 

Balthazar

The Governor
Joined
Aug 14, 2012
Location
Woodbury
Hey. Recently(may be months ago) i deposit to casinoluck with my webmoney account(found this casino on rainmaker site thanks, nice site btw, help a lot to search some casinos). Anyway, i got email yesterday from casinoluck, that i got 10 freespins on DOA(0.09 each spin, joke ofc, but anyway). So, won 3$ from this spins, than play some more slots and win 68total and clear wager. So, i move to withdrawal section, and there 2 available methods: bank transfer and webmoney(from i deposited). BUT there are both 140$ min cashout. Got damn, what this a shit guys?I can deposit even 10$, but can withdraw only 140$? Also, so funny, max. cashout from freespins is 100$, sooooooo, why give me this freespins if i even cant cashout it anyway?
I am a bit in rage, just dont understand, i play many casinos with webmoney, but its first that i see who made min. cashout on e-wallet so big.
So send them email about this funny thing, if they still will be saying that minimum 140$ can i start PAB?

Did you ask customer support how you're supposed to cash out if the max is $100 but the min is $140?
 

mattsgame

Meister Member
webmeister
CAG
Joined
Sep 17, 2009
Location
Out Of Town
Hey. Recently(may be months ago) i deposit to casinoluck with my webmoney account(found this casino on rainmaker site thanks, nice site btw, help a lot to search some casinos). Anyway, i got email yesterday from casinoluck, that i got 10 freespins on DOA(0.09 each spin, joke ofc, but anyway). So, won 3$ from this spins, than play some more slots and win 68total and clear wager. So, i move to withdrawal section, and there 2 available methods: bank transfer and webmoney(from i deposited). BUT there are both 140$ min cashout. Got damn, what this a shit guys?I can deposit even 10$, but can withdraw only 140$? Also, so funny, max. cashout from freespins is 100$, sooooooo, why give me this freespins if i even cant cashout it anyway?
I am a bit in rage, just dont understand, i play many casinos with webmoney, but its first that i see who made min. cashout on e-wallet so big.
So send them email about this funny thing, if they still will be saying that minimum 140$ can i start PAB?

How are you trying to withdraw? Casino Luck are one of the best NetEnt casinos out there and have had no complaints.

If you want to withdraw via Neteller or Moneyboookers then make a small deposit of $20 and then withdraw it all it will hit your Neteller within hours.

Most options other than the Wire are not available until you make a deposit via said method for security reasons. Don't stress you will get paid just depends how you go about it.

A PAB would be no good, a lot of casinos have a minimum withdrawable amount to certain methods and this is welll within there rights just as T&C are, spare a thought for our U.S friends who have some $500 limits etc.
 

homerbert

Accredited Casino Representative
Joined
Jun 21, 2012
Location
NoWhere
How are you trying to withdraw? Casino Luck are one of the best NetEnt casinos out there and have had no complaints.

If you want to withdraw via Neteller or Moneyboookers then make a small deposit of $20 and then withdraw it all it will hit your Neteller within hours.

Most options other than the Wire are not available until you make a deposit via said method for security reasons. Don't stress you will get paid just depends how you go about it.

A PAB would be no good, a lot of casinos have a minimum withdrawable amount to certain methods, spare a thought for our U.S friends who have some $500 limits etc.
I cannot use moneybookers for some personal reasons, neteller dont accept belarussians.
So, i already deposit to them with webmoney in past. Webmoney is russian e-wallet, its a bit same as moneybookers, and many-many-many casinos use webmoney for russians, and nobody use so idiotic min. cashout. I know that casinoluck good, and i am still think so, but their min. cashout to e-wallet should be fixed. Anyway, pab or not, somehow i should prove that them its wrong :(
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
If that $140 rule is set in stone, then I think you only have two options:
1. Deposit another $72, then cash-out $140. (Need to check there's no minimum wager on deposited funds)
2. Play on and have some more great luck! :thumbsup: (i.e. Win your way to $140).

KK
 

homerbert

Accredited Casino Representative
Joined
Jun 21, 2012
Location
NoWhere
If that $140 rule is set in stone, then I think you only have two options:
1. Deposit another $72, then cash-out $140. (Need to check there's no minimum wager on deposited funds)
2. Play on and have some more great luck! :thumbsup: (i.e. Win your way to $140).

KK
1. yeah, may be its a good idea, dont think about it. But i think if casino want be really good, it should not made anything like this, and can give players opportunity to cashout much more easy. 140min for ewalllet its so sick.
2. No, as i told, max. cashout from freespins 100, soooo, no way :D
still waiting answer from them, even igame answer faster.
 

rainmaker

I'm not a penguin
Joined
Dec 28, 2010
Location
-
.

Yo :D

What mattsgame said. CasinoLuck is a great casino with few or no complaints. Certainly a very good NetEnt alternative.

As for your issue. You should wait and see what support is telling you. I am sure they will be able to assist you.

CasinoLuck, like most casinos, does have different max/min limits depending on payout method. I see in my own CasinoLuck account that for example the minimum withdrawal limit for Moneybookers is €10.

I have asked them to give me an overview over min. withdrawal limits for each payout alternative. I will post it here.
 

SlotMonster

Twitch Streamer - Affiliate
webmeister
Joined
Apr 2, 2007
Location
Belarus
Sorry for the off-topic.
homerbert, please, clean your Inbox, I'm unable to send you private message :)

Thanks!
 

rainmaker

I'm not a penguin
Joined
Dec 28, 2010
Location
-
I also tried to send him a PM yesterday offering my help, but yeah...he must delete some old messages first.

homerbert: Has CasinoLuck given you a reply?
 

homerbert

Accredited Casino Representative
Joined
Jun 21, 2012
Location
NoWhere
hey again. Yeah, they help me very good, i made deposit 72 to 140$ balance, but bonus added automaticaly, i write them, they delete it, i made cashout and send email to flush withdrawal if it possible. Cashout takes for me 10min :)
Yeah, they good, i am just was a bit in rage, my mistake.
Thank you rainmaker very much, you like always mr. help :)
 
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