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Casino luck min. cashout problem

Discussion in 'Online Casinos' started by homerbert, Oct 18, 2012.

    Oct 18, 2012
  1. homerbert

    homerbert I-Gaming Industry Representative webby

    Occupation:
    nothing :)
    Location:
    middle of Europe!
    Hey. Recently(may be months ago) i deposit to casinoluck with my webmoney account(found this casino on rainmaker site thanks, nice site btw, help a lot to search some casinos). Anyway, i got email yesterday from casinoluck, that i got 10 freespins on DOA(0.09 each spin, joke ofc, but anyway). So, won 3$ from this spins, than play some more slots and win 68total and clear wager. So, i move to withdrawal section, and there 2 available methods: bank transfer and webmoney(from i deposited). BUT there are both 140$ min cashout. Got damn, what this a shit guys?I can deposit even 10$, but can withdraw only 140$? Also, so funny, max. cashout from freespins is 100$, sooooooo, why give me this freespins if i even cant cashout it anyway?
    I am a bit in rage, just dont understand, i play many casinos with webmoney, but its first that i see who made min. cashout on e-wallet so big.
    So send them email about this funny thing, if they still will be saying that minimum 140$ can i start PAB?
     
  2. Oct 18, 2012
  3. Balthazar

    Balthazar The Governor

    Occupation:
    Leader
    Location:
    Woodbury
    Did you ask customer support how you're supposed to cash out if the max is $100 but the min is $140?
     
  4. Oct 18, 2012
  5. homerbert

    homerbert I-Gaming Industry Representative webby

    Occupation:
    nothing :)
    Location:
    middle of Europe!
    ask them, still no answer ;(
     
  6. Oct 18, 2012
  7. mattsgame

    mattsgame Ueber Meister CAG webmeister

    Occupation:
    Web Master
    Location:
    Clown Town
    How are you trying to withdraw? Casino Luck are one of the best NetEnt casinos out there and have had no complaints.

    If you want to withdraw via Neteller or Moneyboookers then make a small deposit of $20 and then withdraw it all it will hit your Neteller within hours.

    Most options other than the Wire are not available until you make a deposit via said method for security reasons. Don't stress you will get paid just depends how you go about it.

    A PAB would be no good, a lot of casinos have a minimum withdrawable amount to certain methods and this is welll within there rights just as T&C are, spare a thought for our U.S friends who have some $500 limits etc.
     
    1 person likes this.
  8. Oct 18, 2012
  9. homerbert

    homerbert I-Gaming Industry Representative webby

    Occupation:
    nothing :)
    Location:
    middle of Europe!
    I cannot use moneybookers for some personal reasons, neteller dont accept belarussians.
    So, i already deposit to them with webmoney in past. Webmoney is russian e-wallet, its a bit same as moneybookers, and many-many-many casinos use webmoney for russians, and nobody use so idiotic min. cashout. I know that casinoluck good, and i am still think so, but their min. cashout to e-wallet should be fixed. Anyway, pab or not, somehow i should prove that them its wrong :(
     
  10. Oct 18, 2012
  11. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    If that $140 rule is set in stone, then I think you only have two options:
    1. Deposit another $72, then cash-out $140. (Need to check there's no minimum wager on deposited funds)
    2. Play on and have some more great luck! :thumbsup: (i.e. Win your way to $140).

    KK
     
    1 person likes this.
  12. Oct 18, 2012
  13. homerbert

    homerbert I-Gaming Industry Representative webby

    Occupation:
    nothing :)
    Location:
    middle of Europe!
    1. yeah, may be its a good idea, dont think about it. But i think if casino want be really good, it should not made anything like this, and can give players opportunity to cashout much more easy. 140min for ewalllet its so sick.
    2. No, as i told, max. cashout from freespins 100, soooo, no way :D
    still waiting answer from them, even igame answer faster.
     
  14. Oct 18, 2012
  15. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    I agree, but just think yourself lucky you're not playing a Club World casino - their minimum is $350! :eek2:
    (I think that might only apply to USA players though...)

    KK
     
  16. Oct 18, 2012
  17. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    .

    Yo :D

    What mattsgame said. CasinoLuck is a great casino with few or no complaints. Certainly a very good NetEnt alternative.

    As for your issue. You should wait and see what support is telling you. I am sure they will be able to assist you.

    CasinoLuck, like most casinos, does have different max/min limits depending on payout method. I see in my own CasinoLuck account that for example the minimum withdrawal limit for Moneybookers is €10.

    I have asked them to give me an overview over min. withdrawal limits for each payout alternative. I will post it here.
     
    2 people like this.
  18. Oct 19, 2012
  19. SlotMonster

    SlotMonster SoftSwiss Representative webmeister

    Occupation:
    Manager
    Location:
    Somewhere in eternity
    Sorry for the off-topic.
    homerbert, please, clean your Inbox, I'm unable to send you private message :)

    Thanks!
     
    1 person likes this.
  20. Oct 19, 2012
  21. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    I also tried to send him a PM yesterday offering my help, but yeah...he must delete some old messages first.

    homerbert: Has CasinoLuck given you a reply?
     
    1 person likes this.
  22. Oct 19, 2012
  23. homerbert

    homerbert I-Gaming Industry Representative webby

    Occupation:
    nothing :)
    Location:
    middle of Europe!
    hey again. Yeah, they help me very good, i made deposit 72 to 140$ balance, but bonus added automaticaly, i write them, they delete it, i made cashout and send email to flush withdrawal if it possible. Cashout takes for me 10min :)
    Yeah, they good, i am just was a bit in rage, my mistake.
    Thank you rainmaker very much, you like always mr. help :)
     
    3 people like this.
  24. Oct 19, 2012
  25. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    That is good to hear mister homerbert :thumbsup:
     

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