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Discussion in 'Online Casinos' started by randomiam, May 24, 2015.

    May 24, 2015
  1. randomiam

    randomiam Meister Member

    Occupation:
    n/a
    Location:
    australia
    Ok tonight i thought i might ask for free ship or spins at places i had deposited with during the week that i had not managed a cashout from on my last deposits
    i get to thinking are they happy to kick a freebie here and there my deposits ranged from 1 to 2 deposits in the amounts of $20 and $50s
    3 out of four casinos where happy to give something and one did not the one where i spent the most just gave me cut and paste answers and it took 3 shots at getting someone on chat all these are casinos that are accredited here so i would like to say thanks to casumo 32red and slotsmillion for the free items
    and im not going to shame the other place .There responses have put me off playing there. Also redbet gets a special mention for the nice freebie the other week :)

    So i ask you all to comment on who you think is doing a great job at keeping you playing and wanting you to come back time after time
    who give you that little smile when you bankroll hits zero with that little something to make your night great.
    positive posts only NO naming and shameing the bad ones only casinos accredited here too if possible. :)
    looking forward to hearing your responses.
     
    3 people like this.
  2. May 24, 2015
  3. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Looks like it could be an interesting thread but gonna find 'live help' suddenly gets very busy at the ones listed as saying 'yes!' :p

    As a pretty much daily depositor at one of my (very) regular casinos I do try and hold off asking for 'freebie's' until I've accumulated 5-6 bad deposits, If in that 5-6 I get one decent valued deposit (but still no cash out) then I reset the 'bad deposit count' to zero and still do not go to chat etc.

    I have been very surprised by the 'No's' I've gotten at one or two casinos, however remain polite on chat which I pat myself on the back for :p as I only ask for hand outs when at my 'wits end'

    An accredited casino here mostly always gives a very small NDB, even after just 1 or 2 bad sessions but can also depend on the agent you get on chat.

    I will also agree that the 'cut & paste' answers wind me up as mentioned I only go to chat when I genuinely feel I am 'deserving' of a comp (yes I appreciate they are not obligated to provide anything!) as its obvious that 'Please hold a moment while I review your account' actually means ' I'm gonna keep you in suspense for 5-10 whilst I go any make a brew and have a crafty ciggie, then come back and say No!'

    I have noticed, certainly this year a more tighter approach with free's even for loyal players and can only point the finger of blame at 'bonus abusers' who fly around the net looking to hit and run making money without risk to their own funds ever!

    I also know that before UK pull out Digimedia (at the time, Jackpot City, Gaming Club, Lucky Nugget etc) bosses sent an internal memo telling support agents to be 'extremely tight' when it came to comp's as at one point they would 'dish something out' whether NDB or FS daily, sometimes without a fresh deposit.

    I got very 'friendly' with an (ex) agent of theirs (Samantha) who loved to give out TSII spins to me and always 0.60p or 0.90p value too.

    Obviously I don't know the cost of these comp's to the casinos and appreciate as I've said numerous times in various threads that they are a business at the end of the day but do think they could be a bit 'looser' for genuine regular depositors as 9/10 they are protected by the WR or the fact that most don't W/D unless a beast of a win comes which let's face it is nigh on impossible these days :p

    .......See not one casino named :p :p :p
     
    6 people like this.
  4. May 24, 2015
  5. paul7388

    paul7388 Meister Member MM

    Occupation:
    not a lot
    Location:
    glasgow scotland
    Sure this thread will get busy soon.

    Anyway i have absolutely no idea what casinos give free chips and what don't.

    I personally have never asked a casino for a bonus no matter how many losing deposits i have made. But i have never asked a casino for a birthday bonus either.

    But i know many players do and good luck to them. Maybe that's why i find the posts where people complain non stop about not getting a bonus so annoying. But maybe if i was different and asked casinos for bonuses i would feel different. Guess i will never know tho.
     
    4 people like this.
  6. May 24, 2015
  7. Tirilej

    Tirilej On a Break

    Occupation:
    Breathing
    Location:
    Sweden
    Just like Paul I'm the same. I don't dare to ask because I would feel so ashamed if they said no :oops:

    I still would like to mention 32Red as the most generous casino for me, and also Guts because of the Christmas gift I got :thumbsup:
     
    2 people like this.
  8. May 24, 2015
  9. Wild Reels

    Wild Reels Meister Member webmeister

    Occupation:
    IT
    Location:
    United Kingdom
    Betspin credited me with a £10 comp without asking, after losing there, managed to turn it into a £350 withdrawal too on psycho so actually won overall :)

    generally i never ask for comps so when they are given out without having to ask its appreciated. The best comps i have been given were at Starpins where ive had £100, and £50 bonuses given to me without asking.
     
    2 people like this.
  10. May 24, 2015
  11. lotusch

    lotusch Noob Webby webby PABaccred mm2

    Occupation:
    Marketing Assistant
    Location:
    Dún Dealgan
    I do ask for a comp. chip after a bad streak.
    I think there is nothing wrong with that. :)
    And most places always do give me some comp. chips after a very bad run.
    Only 1 or 2 didn't but hey,it is not compulsory for a casino to hand out freebies.

    No need to name casino's because I know which places do take care of their customers and they know who they are. ;);)

    All I am saying is that casino's that do hand out comps from time to time will always have my custom as it makes me feel appreciated as a customer,also after a bad run or session. :thumbsup:
     
    5 people like this.
  12. May 24, 2015
  13. brianmon

    brianmon Meister Member webby mm4

    Occupation:
    self-employed
    Location:
    uk
    It's always nice to get something for free.
    But i never ask for anything.

    Even though I deposit about £400-£500 a week, between my regular casinos. I don't ask or expect compensation for a losing deposit, and therefore when I do get a nice win, I don't expect the casino to ask me for some back to compensate for their loss.
     
    2 people like this.
  14. May 24, 2015
  15. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Betspin & spingenie have sorted me out recently, Mind you I do not think I have ever asked for a freebie from any site, most likely asked was there any promos on that that but thats as far as I would go,

    I mean when do they stop? Some people have got to be told no at some point, I see it if you have a bad throw of the dice a good few times than a comp will not hurt,

    I had a small £50 withdraw from bet spin the other day of a free £10 than built balance back up to over £120, I already felt guilty for taking the 50 out so I enjoyed my play time with the 120,
     
    3 people like this.
  16. May 24, 2015
  17. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Well after spotting and contributing to this thread I decided on a very quick, little experiment.

    Was not bothered if they said yes or no and picked a casino off my 'now and again' list and not one of my very regular places.

    They just comped my £50 without even trying!!! *wakes up* no their agent (who was VERY polite) told me no but did offer me a % match.

    So this excellent support and politeness has won tonight's deposit

    Just had to share to show it works both ways and even a 'No' can have a positive effect for player and casino :D
     
    Last edited: May 24, 2015
    3 people like this.
  18. May 24, 2015
  19. randomiam

    randomiam Meister Member

    Occupation:
    n/a
    Location:
    australia
    So far it goes to show that kindness get deposits the one who turned me down tonight on my little experiment was actually the one i spent the most at yesterday i think there's nothing wrong with hearing a no or a sorry cant do anything due to other promotions reply but getting a cut and paste job and little understanding
    of what im asking for does not make me what to shun them or never play there again it just makes me think about who actually cares about my deposits and enjoyment.

    I know 3 places who will be getting the lions share of my spending and who will be getting the crumbs.

    I think it time casinos realized that keeping players at there brand requires encouragement in such a competitive environment.. At this point in time there
    are many decent casinos all with the same games payout times ect its only those who make you feel welcome that will last look at 32red they kept players happy for years and they came back time after time.

    Has anyone ever closed a account with a casino or stopped playing due to low or no comps ?

    Keep it up guys im enjoying the read.
     
    Last edited: May 24, 2015
    1 person likes this.
  20. May 24, 2015
  21. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    I have not and will never close an account for any reason, including refusal of comps etc.

    I know the risks when I make my deposits and although yes a particularly bad session narks me at the time (more so if I at the end of my budget), I am over it within 5-10 minutes.

    Closing of accounts was a very regularly used 'threat' by others in the past and the idea was the casino 'panicked' and gave in, yes it did work from things I've seen/read but (forgive me if anyone has done it :p) I've personally never stooped that low.

    It will not work nowadays and especially since the Responsible Gaming act has become a lot more apparent casinos are sh*t hot on this sort of thing.

    I always also keep accounts active as you will now and again get those out of the blue e-mails 'Surprise in your account etc' which won't happen if you've closed your account.

    Again without mentioning any names I've had a evil run at one of my favourite casinos this year and have made the odd 'begging' visit to chat but closing the account never crossed my mind.

    I just 'call it a day' and start tomorrow, fresh outlook and If I can afford it a fresh deposit too, as it says at Big Win pictures 'You can't lose everytime' :eek:
     
    Last edited: May 24, 2015
    3 people like this.
  22. May 24, 2015
  23. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Nether closed account's, Stooped playing at a few due to reasons,

    I did not even close my account after the fiasco with Tropica, Glad I did not as they had free £5 worth of spins on a machine the other day & won £50 I made a deposit by skrill so can withdraw as lost my old card, I was not cheeky and I did have a decent play but still took out the £50 I won, Was in my account in less than 1 HOUR, So alow I did say a few harsh words about them in the past, If you play by the rules than all will be good, I still do not agree with some of the rules but Ive always said rules are just that & its up to casino what they want to put in, Up to us to abide by them or not play,
     
    2 people like this.
  24. May 24, 2015
  25. asadzareef89

    asadzareef89 Meister Member MM

    Occupation:
    Admin Asst
    Location:
    United Kingdom
    Betspin, guts, Betat, casinoluck, next would most likely give you a small comp

    Videoslots and verajohn forget it, had such a bad losing streak at videoslots rtp 54% last 3 weeks about 20 deposits and i was told sorry no bonuses available but then again they dont have to, worse thing is these 2 are the casinos whr i deposit without a bonus as they never offer one
     
    2 people like this.
  26. May 24, 2015
  27. me_and_ed

    me_and_ed Ueber Meister CAG MM

    Occupation:
    Selling out
    Location:
    Vancouver
    Personally I rarely play bonuses and don't expect to get a free comp, nor would I ask for one, however I believe that if casinos would maintain a strong comp program it would be unnecessary to request.
     
    2 people like this.
  28. May 24, 2015
  29. klauskunterbunt

    klauskunterbunt Experienced Member MM

    Location:
    Germany
    I never ask for comps, but the only casino, i get often freebies is Betat.
    Sometimes, Crewards surprises me with freebies from 20 to 100.
     
    3 people like this.
  30. May 24, 2015
  31. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Your post has surprised me ^^^ Casino Rewards lol !!!

    Thought us players had to win the lottery weekly and deposit the lot to get a free from them :p
     
    3 people like this.
  32. May 25, 2015
  33. me_and_ed

    me_and_ed Ueber Meister CAG MM

    Occupation:
    Selling out
    Location:
    Vancouver
    Actually CR is the only casino that constantly gives me ND bonuses with minimal deposits, always $50, I have had an account with Nostalgia for years, if I make 10 deps a year I would be surprised.
     
    4 people like this.
  34. May 25, 2015
  35. ProbabilityZero

    ProbabilityZero Senior Member

    Occupation:
    Carer of Dementia sufferers
    Location:
    Onmybutt
    Interesting thread :)

    I have never asked for a freebie. I only play at 32 Red and Videoslots regularly and have been reasonably lucky in three years of slots.

    At 32 Red I feel their frequent dish of the day offers give enough play time that I would feel cheeky to ask for match on a bad run. In fact I got so much play time this weekend from them that I'm "slotted out" and grew bored clearing WR.

    Videoslots have the free spins and race ladder which mostly make up for rare bonuses.

    I'm happy :)
     
    3 people like this.
  36. May 25, 2015
  37. hedgehok

    hedgehok Senior Member mm3

    Occupation:
    self-employed
    Location:
    Germany
    In this regard betat is certainly great, but not the only decent one. Others I usually play are GoWild, V&J, Gala (the VIP-program is excellent) and some others.

    I never asked for freebies though. I want to get them offered as a sign of appreciation - not begging for them.
     
    1 person likes this.
  38. May 25, 2015
  39. gokkie

    gokkie Senior Member PABnononaccred

    Occupation:
    Manager finance
    Location:
    Netherlands
    I do ask for a comps but only after a losing streak. And I will feel zero shame in asking :p
    For me that is after I lose about 400€ in one session, I go to chat and ask if I can get offered anything.
    I always ask nicely and will never start whining about my bad run. If the casino declines I will just thank them for the reply and either stop for the day or deposit more :D;)
    I now play at a casino where they rarely refuse giving comps but I have to add I play there almost every day and also for some years now.

    I did close an account with a casino in the past for not offering me anything after I lost 1500€ in two days.:(
     
    1 person likes this.

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