Casino Jefe - Sofort deposit not showing up

rommie

Newbie member
Joined
Mar 5, 2014
Location
the Netherlands
Help! I made 2 deposits with SOFORT payment, which is part of Klarna. The payment never showed up in my Jefe casino account, I got an error. The money has been gone from my bankaccount. And now they send me back and fort, they both can't help. SOFORT tells me it has been paid, and the merchant got now confirmation mail. So thats why it doesn't show up. And Jefe tells me that they can't do anything. But hey, they are providing this payment option.
This has never happened to me before . What should I do?
 
Last edited:

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
I've just sent a message to the rep. :D
 

LuckyDino

Affiliate Manager for Accredited Casinos
Joined
Feb 12, 2015
Location
Malta
Help! I made 2 deposits with SOFORT payment, which is part of Klarna. The payment never showed up in my Jefe casino account, I got an error. The money has been gone from my bankaccount. And now they send me back and fort, they both can't help. SOFORT tells me it has been paid, and the merchant got now confirmation mail. So thats why it doesn't show up. And Jefe tells me that they can't do anything. But hey, they are providing this payment option.
This has never happened to me before . What should I do?
Hey Rommie,

I sent you a private message to help get this sorted if you could get back to me ASAP that would be great

Thanks
 
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