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Mar 28, 2002
Due to the numerous requests received for NEW SLOT games, Casino Fortune has added loads of New and Exciting features to enhance the gaming experience of our loyal members. In addition to this, members are now privy to a new edition of BlackJack BLACKJACK Switch, which allows the player a great deal more flexibility with decision-making.

As a loyal Casino Fortune member you can now enjoy:
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BLACKJACK Switch!!! - new BlackJack Switch with more options than ever before!

Nicole Greene
Public & Media Relations Manager
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Dear Nicole,

I apologize up front for doing this to you, but ( and that means I am going to do it anyway) I think it's great that you've added new games and options, but do you think you could get one lousy customer service guy to respond to my emails and change my FirePay expiration date for me? I have sent four now in a months time. No responses to my requests, just 50,000 emails from you guys saying "Take advantage of this offer" and "Look what we've got going now." Hey, that stuff is great, but if you can't answer an email to assist a player in depositing then why even bother improving you software?

Hi Time

Please accept our sincerest apologies. We have always prided ourselves in providing excellent customer service and we intend to keep it that way.

Just send an email to with your query or even better try our new live chat feature which is available whenever you log into our casinos.

Nicole Greene
Public & Media Relations Manager
Sunny Group of Companies
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Tel: 868-623-4048
Fax: 868-624-1156

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