Casino Elegance 4-6 weeks for payment?

kassiap

Dormant account
Joined
Feb 24, 2006
Location
RIGHT HERE
Hi All!


Anybody else cashed from this group before?


Cheque Withdrawal Receipt
Amount of Withdrawal: $500.00
Date and Time: 2012-10-15 | 13:29:17
Remaining Balance
Real Chips: $0.56
Bonus Chips: $0.00
Available for Play: $0.56
Please expect payment via Cheque in EUR
Withdrawal Processing Time: 4 to 6 Weeks



REALLY 4 - 6 WEEKS?????

This is the only option i have as they do not have bank wires


4-6 week seem a tad excessive for an accredited casino


Thanks
 

chuchu59

gambling addict
PABnonaccred
CAG
PABinit
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
Cashed out long, long time ago to an e-wallet. No hassles. Ask KK as he may know more about them and I vaguely recall him commenting on this casino before.
 

Tirilej

Still a Lady
CAG
MM
Joined
Apr 18, 2009
Location
Sweden
According to the accredited page they pay within 48 hours.
Maybe time to change that wording if they only process cashouts one time a week.
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
Cashed out long, long time ago to an e-wallet. No hassles. Ask KK as he may know more about them and I vaguely recall him commenting on this casino before.
I used Neteller - and they (the Everest Group) ALWAYS paid me the day after I made my withdrawal request.

I can't comment about cheque withdrawals - I haven't done one of those anywhere for about the last 10 years!

KK
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
I've PMd the rep to see what's up.
 

kassiap

Dormant account
Joined
Feb 24, 2006
Location
RIGHT HERE
Not even an email to my inbox requesting docs or anything.


I had to go find a section where it takes me to a third party to verify my account.


I guess we will see if they answer that my docs have been approved. I suspect it may take a while


Getting paid should not be this hard, they sure like to take money quickly.



Anybody know of a casino i can play now and pay them in 4-6 weeks if i lose????








On a positive note Bet365 paid me again the next day via bank wire

Why cant everyone operate this way?
 

chuchu59

gambling addict
PABnonaccred
CAG
PABinit
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
Not even an email to my inbox requesting docs or anything.


I had to go find a section where it takes me to a third party to verify my account.


I guess we will see if they answer that my docs have been approved. I suspect it may take a while


Getting paid should not be this hard, they sure like to take money quickly.



Anybody know of a casino i can play now and pay them in 4-6 weeks if i lose????








On a positive note Bet365 paid me again the next day via bank wire

Why cant everyone operate this way?


They are totally different creatures. One is a wel-funded sportsbook and the other might just be able to hold its head above water in the current economic climate.
 

itsik

Dormant account
Joined
Apr 24, 2012
Location
USA
Not even an email to my inbox requesting docs or anything.


I had to go find a section where it takes me to a third party to verify my account.


I guess we will see if they answer that my docs have been approved. I suspect it may take a while

Hi Kassiap,
Yesterday, after receiving notification from Casinomeister I sent you a private message and offered to help. Please let me know if you received this message or not.

Please understand that Cheques is indeed our slowest withdrawal option, but we do offer many other options which are faster but their availability might depend on your country. Once you get in touch with me or with our Customer Service we will be able to address your specific case and hopefully offer a solution.

As for the point about requesting documents: any withdrawal request is handled according to our standard process. some cases require documents and other do not. In your case I can assume (again, I can only assume unless I know who you are and which account is being discussed) that there were no issues and your request was handled according to the standard timelines based on the payment method you selected.

Again, please either get in touch with me in PM or directly with our customer service agents so we can address your specific case.

Thanks
Itsik

Everest Gaming
 

kassiap

Dormant account
Joined
Feb 24, 2006
Location
RIGHT HERE
Sorry i had no notification and have now replied to your pm



I will state again though

I only withdraw via bank wire/transfer and that option was not available to me with your site


Only option i had was cheque


and i still find four to six weeks excessive. Even if you dropped a check in the mail next week from anywhere in the world, i would get it within ten days so your time frame is out to lunch


I thank you for looking into this for me
 

bsilva028

Banned : multi-account fraudster
PABaccred
PABnoaccred
Joined
Jul 16, 2010
Location
portugal
in the withdrawals methods that they offer it says ther
4-6 weeks

any other mode (e-wallets) i allways get paid between 24 and 48 hours
 

rainmaker

I'm not a penguin
Joined
Dec 28, 2010
Location
-
.

I asked Casino Elegance about their payout time. This is what I was told (I assume this also may apply to other casinos in the group as well)

Thank you for your inquiry.

All withdrawals from VIP players will be handeled within 48 hours
approximately. All other pay out requests will be processed twice a
week. So reaching a VIP level will speed up the process.


Twice a week means that it can take some days before they process a players withdrawal.
 

Tirilej

Still a Lady
CAG
MM
Joined
Apr 18, 2009
Location
Sweden
.

I asked Casino Elegance about their payout time. This is what I was told (I assume this also may apply to other casinos in the group as well)

Thank you for your inquiry.

All withdrawals from VIP players will be handeled within 48 hours
approximately. All other pay out requests will be processed twice a
week. So reaching a VIP level will speed up the process.


Twice a week means that it can take some days before they process a players withdrawal.

Thanks Rainmaker!

It's always good to know what casinos I would never play at since I rarily reach any VIP status anywhere:rolleyes:
 

kassiap

Dormant account
Joined
Feb 24, 2006
Location
RIGHT HERE
Got an email requesting my bank info for wire transfer


Sent in Wed and have heard nothing yet if it is approved.


Will keep you posted



The Rep on here HAS been a big help so far
 

kassiap

Dormant account
Joined
Feb 24, 2006
Location
RIGHT HERE
Again i want to send my appreciation to Itsik

Without your help this would have been a long wait

Thanks to Bryan as well for the note you sent to start the ball rolling



I have now been paid via Bank wire(only 5 business days once the rep once involved) and i will play here again... How bout another deposit bonus Itsik??? lol



Thanks again


Could a "mod" please mark this as resolved
 
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