casino cruise not willing to verify me pl advice me/

[vinylweatherman]

As a final blow they just after I played back my wallet they suspended my account lol that to me tells a story. I had a little win last night at a different casino
guess what am verified there strange .

You would have grounds for complaint that they allowed you, a player that had failed verification, to play for some 22 days before they finally suspended your account.

From the UKGC website:-

All Gambling Commission licence holders are required to have robust customer identity verification processes with appropriate systems in place to ensure that customers are over the legal age to gamble (18 for most forms of gambling). In addition, they are also subject to legislation aimed at preventing crime and money laundering which means customer identity verification checks must be completed.

Where possible online gambling operators will attempt to carry out age and identity verification by checking databases that hold information on the details of individuals over the age of 18. If this does not provide satisfactory evidence that a customer is not underage the operator must use alternative methods which may include providing copies of documentation.

Age verification

If age verification cannot be completed within 72 hours of applying to register a gambling website account and depositing money, your account will be frozen, meaning that you will be unable to use it to gamble, until your age has been verified.

Licence holders’ requirements for customer identity verification will often be set out in their terms and conditions and should you have any questions about their approach you should contact them directly. If you are not satisfied you should follow their complaints procedure.

We have produced two quick guides setting out the things consumers should look for when using gambling websites: What to look out for before gambling quick guide and Gambling safely - a quick guide for parents and others.

The casino breached this regulation by not freezing your account after 72 hours due to them not having been able to verify you. Even taking a liberal interpretation that would allow the 72 hour clock to only start ticking when you failed a more thorough verification after winning, they STILL breached this 72 hour window.

Had they played by the rules, you would still be ranting about having to wait weeks for your provisional to arrive, but your account would be frozen and the money still in there for you to retrieve in a few weeks time.

 

[beverly1]

hi

You would have grounds for complaint that they allowed you, a player that had failed verification, to play for some 22 days before they finally suspended your account.

From the UKGC website:-



The casino breached this regulation by not freezing your account after 72 hours due to them not having been able to verify you. Even taking a liberal interpretation that would allow the 72 hour clock to only start ticking when you failed a more thorough verification after winning, they STILL breached this 72 hour window.

Had they played by the rules, you would still be ranting about having to wait weeks for your provisional to arrive, but your account would be frozen and the money still in there for you to retrieve in a few weeks time.

this is what my account now says i just find it funny to be honest and support are just saying we have no more to say have a good day.
even when i ask how i officially complain there reply we have nothing more to say have a nice day?
Unfortunately your account has been restricted and you are only allowed to carry out a withdrawal on any existing funds on your account Should you have any questions please contact our support team.And that was literally hours after i played my wallet sorry but just a total bad ethic but sod it am sick of it all one last thing casino cruise you have a great site but not 1 i would ever wish to see again..

 

[vinylweatherman]

this is what my account now says i just find it funny to be honest and support are just saying we have no more to say have a good day.
even when i ask how i officially complain there reply we have nothing more to say have a nice day?
Unfortunately your account has been restricted and you are only allowed to carry out a withdrawal on any existing funds on your account Should you have any questions please contact our support team.And that was literally hours after i played my wallet sorry but just a total bad ethic but sod it am sick of it all one last thing casino cruise you have a great site but not 1 i would ever wish to see again..

That's another breach of the UK licencing rules. They are required to nominate an ADR, to which players must be referred when a complaint has not been resolved between player and casino. It's a bit like the PAB service here, except that the casino gets to choose the mediator, not the player. Still, a choice is necessary, so support have more or less admitted that they are breaching the terms of their UK gambling licence. Better training is required because no matter how poorly trained the agent was, a statement was made of the company's position with regard to the complaints process that, if true, violates the terms of their licence. Legally, this will be considered as a statement made by the company itself.

However, it is still possible to break through this brick wall.

1) You can see if you can find the name of their ADR using Google.
2) You can approach the UKGC direct and ask them who the nominated ADR for this casino is, it's something that casinos must not simply nominate, but inform the UKGC of who their nominated ADR is.

You will then have to pursue the matter through this ADR. The UKGC will only be interested in breaches of the licencing conditions, not in resolving your complaint.

If you don't get satisfaction via the ADR, you still have recourse to the courts, but there is no guarantee that you will win. You CANNOT simply sue because you lost, you will have to argue that this loss could not have happened had the casino done what is required under the terms of it's licence. If you cracked before the 72 hours were up before they should have frozen the account, you are unlikely to win.

 

[beverly1]

hi

there adr is ecorga how ever its spelt.to be honest sod them i just find it wrong that they can just get away with it.i did not touch it for 22days only reason i did had letter from dvla saying as my name is different on my birth certificate they can give me my licence in my birth name if i wanted it in my married name i would need to do a dee poll or something its just getting out of hand its ok i use a few sites sapphire rooms leo vegas and few bingo sites have won and withdrew from them with out any issues at all.the main thing that really really annoyed me is that they can just go against what is set out in rules set by a licence etc let me play for 22 days even though they wouldn't verify me just hope other ppl dont have to go threw same stress regards beverly. if they cant verify surely they should refund any deposits as i was never going to get any winnings but i suppose as casinos get away with it they will do it.its a reall shame as many are really truly good. just to add was not casino cruise that gave me the adr was someone from askgamblers messaged me with it.

 

[vinylweatherman]

there adr is ecorga how ever its spelt.to be honest sod them i just find it wrong that they can just get away with it.i did not touch it for 22days only reason i did had letter from dvla saying as my name is different on my birth certificate they can give me my licence in my birth name if i wanted it in my married name i would need to do a dee poll or something its just getting out of hand its ok i use a few sites sapphire rooms leo vegas and few bingo sites have won and withdrew from them with out any issues at all.the main thing that really really annoyed me is that they can just go against what is set out in rules set by a licence etc let me play for 22 days even though they wouldn't verify me just hope other ppl dont have to go threw same stress regards beverly. if they cant verify surely they should refund any deposits as i was never going to get any winnings but i suppose as casinos get away with it they will do it.its a reall shame as many are really truly good. just to add was not casino cruise that gave me the adr was someone from askgamblers messaged me with it.

eCogra would have been better than nothing though. They would have looked into whether or not the casino failed to comply with UK licencing rules by NOT locking your account whilst the issue was being resolved. As for DVLA, it's a marriage certificate they would need for your married name. Deed Poll shouldn't be necessary.

You can never be certain that you won't have this trouble again at the other sites, especially if you have a very large win, or some data conflict makes them run an enhanced check on you, which could well mean they revert back to documents if they can't trust the electronic data.

Since you lost the money, it's going to be harder to get any kind of resolution because you are now looking at claiming damages for the loss of something that no long exists due to the negligence of another party, rather than a simple case of getting an order for the release of what is legally your money currently being held by another party.

If you want to save other people from falling victim to this, you should still pursue the issue of a potential breach of UK licensing regulations over the failure to prevent you, as an unverified player, from placing bets beyond 72 hours. This stands regardless of the outcomes of the wagers, it's the act of accepting a wager from an unverified player that would be the breach, not whether it won or lost.

 

[beverly1]

hi

i most definitely would not like this to happen to anyone i feel something really needs to be done my withdrawell from casino cruise the first was 350pound but u would think it was 350thousand the walls they built trying to get it lol . i have been online trying to get a marriage cer but i was divorced 20plus year ago i didn't no getting a divorce would make me playing at a casino hard for me to get a id i just think the uk needs to move on and i certainly think some casino,s should be looked into regarding there work ethic,s....i dont expect anything from casino cruise as i clearly see they were playing a game that to me is clear as why after 22days would they freeze my account hours after i played funds back says it all regards beverly.

 

[maxd]

i have done as advised and i will not post about it again regards beverly

I wish you'd kept to your word on this. I see that you've now been posting regularly about your PAB issue which is a blatant violation of the advice given to you in section 3.6 of the Pitch-A-Bitch FAQ.

I can only assume that you've decided to take the matter into your own hands. So be it: I have plenty other PABs to attend to where the PABer is willing to follow the guidance given in the the FAQ. Your PAB is now closed.

 

[vinylweatherman]

i most definitely would not like this to happen to anyone i feel something really needs to be done my withdrawell from casino cruise the first was 350pound but u would think it was 350thousand the walls they built trying to get it lol . i have been online trying to get a marriage cer but i was divorced 20plus year ago i didn't no getting a divorce would make me playing at a casino hard for me to get a id i just think the uk needs to move on and i certainly think some casino,s should be looked into regarding there work ethic,s....i dont expect anything from casino cruise as i clearly see they were playing a game that to me is clear as why after 22days would they freeze my account hours after i played funds back says it all regards beverly.

You could argue sex discrimination. A man in your situation, once married but divorced 20 years ago, would not have all this hassle with DVLA over getting a driving licence that stated their current legal name, which is what is actually needed, as opposed to the name you were born under many years ago. It's really the government that is doing the sex discrimination, rather than the casino, although you could argue that a casino would also be guilty of sex discrimination if they treated a divorced woman differently to a divorced man in an equivalent situation once you had all the documents and they were conducting the KYC.

This has actually brought up something I didn't think would have been a big problem, as society accepts that it's the norm for a woman to take on a married name from her husband, so the systems within the UK should be allowing women to carry on using what has become their new legal name in a consistent manner, rather than forcing them to use the maiden name on some things, but the married name on others. This would have serious consequences when different datasets are being combined for an individual as they will have different names on different datasets, and the government is perfectly capable of screwing people's lives up over data errors without this kind of help.

Maybe we need some new advice for UK players. If they divorce, they should change their name back to their maiden name by deed poll and then update all their licences, bank accounts, council, electoral roll, etc etc PRIOR to even THINKING about playing online casinos. The electronic checking systems could also be thrown by this conflict between married and maiden name on different data sources, so this is not merely a problem confined to documented KYC.

My mum went through the process of deed poll to restore her previous married name when a later marriage turned sour, it was a nightmare and took more than a year, and a significant number of her copies of the deed were "lost" by various organisations in the process. She wanted to remove anything that reminded her of the later marriage, and also wanted to ensure that she had the same name consistently being used. Years after this, she was STILL being referred to by the newer married name in postal correspondence due to persistent data errors that companies just would not address.

Whatever name you do use, the key is to use it consistently throughout.

 

[beverly1]

hi

I wish you'd kept to your word on this. I see that you've now been posting regularly about your PAB issue which is a blatant violation of the advice given to you in section 3.6 of the Pitch-A-Bitch FAQ.

I can only assume that you've decided to take the matter into your own hands. So be it: I have plenty other PABs to attend to where the PABer is willing to follow the guidance given in the the FAQ. Your PAB is now closed.

am sorry but i did send a message to say to close it.as what was the point as casino cruise said they had nothing left to say while i still had my balance in my wallet i did not post 1 time so i did stick to my word.but the fact is casino cruise were never interested in resolve that was more proved as they suspended my account few hours after i spent my wallet.even though they should of suspended it after 72 hours 22days i tried and failed but hey it seems that some casino,s can just get away with it so who am i to stop them am just a lady in her 50,s and i certainly cant change or make a casino do the right thing but atleast i tried to open ppl,s eyes but failed there aswell.but i tried for 22 days and as i said i sent a message to stop the pab.regards beverly

 

[vinylweatherman]

am sorry but i did send a message to say to close it.as what was the point as casino cruise said they had nothing left to say while i still had my balance in my wallet i did not post 1 time so i did stick to my word.but the fact is casino cruise were never interested in resolve that was more proved as they suspended my account few hours after i spent my wallet.even though they should of suspended it after 72 hours 22days i tried and failed but hey it seems that some casino,s can just get away with it so who am i to stop them am just a lady in her 50,s and i certainly cant change or make a casino do the right thing but atleast i tried to open ppl,s eyes but failed there aswell.but i tried for 22 days and as i said i sent a message to stop the pab.regards beverly

I suspect the eventual closure was under a different area of the regulations. Since you lost control and played the lot back in frustration, this would come under the remit of "responsible gambling". In this case, loss of control can lead them to suspect a possible gambling problem, in which case they are required to at least suspend your account whilst they make enquiries. They of course cannot reopen it since you have not been verified.

Unfortunately, them being in the wrong no longer matters if a player loses their resolve and plays the money back. What is needed in such situations is stubbornness, you let the money sit on their books for as long as it takes. It costs them money to have a players' funds sitting in an account for a prolonged period during which they have to secure it separately from company funds, yet will not make a cent from it because no play is taking place. They cannot arbitrarily confiscate it either, it has to sit there for as long as it takes for the situation to be resolved, and given that you would as a last resort have the English courts to use, they cannot do what used to be common practice in the industry which is to tell the player their account is closed and the money taken into use as company funds (confiscated) without much in the way of a right of appeal, and any court action would have to take place in their offshore licencing jurisdiction.

In your case, there would have been an eventual resolution once you had obtained a copy of your marriage certificate and thus been able to convince DVLA to issue the provisional in the name you need. You would then have had the money + a refund of the cost of a provisional to look forward to.

Many players have been in the same boat, and it's the stubborn ones who often prevail because they leave the money alone. There is, after all, no point playing for more if the casino says it can't pay out. The immediate result is the same whether you leave the money alone or lose it, you lose. However, the former strategy allows for the prospect of a future payout.

In extreme cases, a few players here have managed to get paid monies that have been disputed for YEARS, often because a rogue casino decides it needs to impress the player community and come back into the fold. For this site, one criteria for being given another chance is to go back and resolve all the long standing issues from the past, which is how some players have finally been paid years later. Of course, it would not have happened had they played away the balance out of frustration.

 

[beverly1]

hi

i have learnt to just gamble in places that i know are true and honest as i said above i get paid from a fair few casino,s and never have a issue and i cant see how they verify me but casino cruise couldn't . and the other casinos i play at and get my winnings are casinos also in this sites accredited list so i ask my self how they can verify yet casino cruise couldn't but also i have learnt to verify first as having a small win that should make u happy turns into grief and stress.it cost me 25 pound for birth 35 for driving licence . i will leave this to rest now as its going no were and money is not every thing its actually nothing compared to health..if it is possible to close this thread please do i certainly wont post about it again also thanks for all comments good or bad regards beverly.

 

[beverly1]

hi

hi all just a update i now play at a different casino its a accredited casino here. and am glad to say i am fully verified and did not need driving licence or passport so just shows that there is a big difference in how casinos treat or deal with customers wanting to enjoy there time at a casino.regards beverly

 

[frufrugirl]

Glad to see you are fully verified at this new casino. Sorry you had to go through such hoops, I remember sending in all my documents to my various casinos and, now a days I cant believe I sent so much of "me" to compete strangers! I no longer play but wonder how much of me is still floating around because of those verification documents.

I do agree that if you are going to continue playing it would be smart to get a passport, it is universally acceptable identification and, if you should win big, you wont have to worry should your accredited casino suddenly requiring further documentation for release of said funds. Maybe put a tenner away each month until you have enough to purchase one. Im doing the same myself as our identification requirements are changing because of Homeland security. Grrrrr

 

[lena1967]

Not good,not good at all!

Hello Everyone,

I have been advised by our Security Team that the player is missing a Photo ID/ Passport/ Driving license.
The KYC-process is part of the gaming commission requirements and we do not accept any other proof of identity then the ones mentioned above.
Each time the documents do not meet the necessary standard, the procedure will be delayed.

Our Customer Support helped the player to apply for a provisional driving license. We also offered to pay the cost.

Unfortunately, on the 8/3 the player chose to roll back her winnings and play them all. This being the case we consider this issue to be closed.

Please let us know if we can assist any further.

Kind regards,
Casino Cruise

delay tactics so player would play all winning back...humm think should have frozen account till player had got id from DVLA

 

[Valhalla]

Just read through this entire thread.
My God that was agonizing and horrible. Knew where it was headed as well

Beverley I'm really sorry that you had to go through that nightmare. You fell foul of the oldest trick in the casinos' book, and shame on Casino Cruise. There's rules and then there are morals. Leaves a bad taste and an unwillingness to play there.

 

[vinylweatherman]

This is a fundamental flaw in the system, and casinos are exploiting it through "advantage KYC". The UK does not issue ID cards, so UK residents are in a rather unique situation of not necessarily being able to comply with the usual international KYC standards. The UK government and the underlying anti-money laundering procedures DO recognise this, and there is a proscribed system that can be used to satisfy these anti-money laundering rules in cases where no national ID card is in issue. The problem is that it's not always as simple as applying for a provisional driving licence, a significant minority are simply not allowed to drive on medical grounds or disabilities. This means that they also cannot get the usual form of ID that casinos need. UK banks have already been told off by the regulator for insisting on photo ID when elderly people have tried to open bank accounts when the government wanted to change pension payments from cash over the post office counter to payments into a bank account. It has been referred to as "financial exclusion", and opens the institution up to a civil lawsuit under consumer laws, and worse, disability discrimination laws, because it can be form of indirect discrimination on grounds of age or disability if not being able to obtain a driving licence means not being able to fully participate in financial matters.

The UKGC haven't really appreciated this, but they have had a go by setting a standard that says that UK licenced casinos should be using electronic verification, not photo document verification, since this is how the UK government has decided to track and identify UK citizens (It's much cheaper than issuing ID cards, and on top of that, ID cards are unpopular due to our culture, Brits see ID cards as part of the communist system of strict control of citizens and their movements, not part of our freedom and democracy).

 

[dunover]

Hello Everyone,

I have been advised by our Security Team that the player is missing a Photo ID/ Passport/ Driving license.
The KYC-process is part of the gaming commission requirements and we do not accept any other proof of identity then the ones mentioned above.
Each time the documents do not meet the necessary standard, the procedure will be delayed.

Our Customer Support helped the player to apply for a provisional driving license. We also offered to pay the cost.

Unfortunately, on the 8/3 the player chose to roll back her winnings and play them all. This being the case we consider this issue to be closed.

Please let us know if we can assist any further.

Kind regards,
Casino Cruise

Not 'unfortunately' for you though. This was almost inevitable, the player has a feeling of hopelessness engendered by the delays - exactly the same psychology employed with stupid pending periods. So the player feels that the only way out, the only thing they can do NOW, the only power they have, is to play again. I bet you never offered to flush the w/d while awaiting the docs?

I know it's an old one, but again this comes down to most sites only exercising due diligence at withdrawal stage, not deposit stage, an EM speciality.

 

[lena1967]

Trada Casino

i have learnt to just gamble in places that i know are true and honest as i said above i get paid from a fair few casino,s and never have a issue and i cant see how they verify me but casino cruise couldn't . and the other casinos i play at and get my winnings are casinos also in this sites accredited list so i ask my self how they can verify yet casino cruise couldn't but also i have learnt to verify first as having a small win that should make u happy turns into grief and stress.it cost me 25 pound for birth 35 for driving licence . i will leave this to rest now as its going no were and money is not every thing its actually nothing compared to health..if it is possible to close this thread please do i certainly wont post about it again also thanks for all comments good or bad regards beverly.

Very good casino I only had Birth Certificate and other utility bills, no problems been more than helpful"support" Never had problems cashing out and they manual flush so...I highly recomend to you being a UK resident.Best of luck

 

[vinylweatherman]

Very good casino I only had Birth Certificate and other utility bills, no problems been more than helpful"support" Never had problems cashing out and they manual flush so...I highly recomend to you being a UK resident.Best of luck

Odd really, given that it's supposedly external laws and UK regulations that prevented the OP from being validated with such documents. Better report Trada to the money laundering task force for being so lax

 

[beverly1]

hiya

Odd really, given that it's supposedly external laws and UK regulations that prevented the OP from being validated with such documents. Better report Trada to the money laundering task force for being so lax

its funny really as i remember when casino cruise told me reassured me that they would accept my birth certificate but after i got 1 they then said its in bad condition so i bought a new 1 then they said oh we dont accept birth certificates it was a mistake . so the casino i play at now i asked same thing yes we accept birth certificates so i sent it in got a reply very fast saying hi Beverly because it has a different name on we need your marriage certificate all good so i sent that in and again a very fast reply saying you are now a fully verified member.and i have made 4 withdrawals since and very fast payments and that to me is a very good experience and how a casino should be run not making u just feel like its just a waste of time and in sum way just a coy to get u to either spend it back like i did and the very reason i did i was just so sick of it all it just seemed to me like every thing they asked i did and every time i did it was something else but any-ways there are lots of good out there and lots of bad i suppose we all have our ups and downs any ways all hope u all can hit some big wins regards Beverly.

 

[vinylweatherman]

its funny really as i remember when casino cruise told me reassured me that they would accept my birth certificate but after i got 1 they then said its in bad condition so i bought a new 1 then they said oh we dont accept birth certificates it was a mistake . so the casino i play at now i asked same thing yes we accept birth certificates so i sent it in got a reply very fast saying hi Beverly because it has a different name on we need your marriage certificate all good so i sent that in and again a very fast reply saying you are now a fully verified member.and i have made 4 withdrawals since and very fast payments and that to me is a very good experience and how a casino should be run not making u just feel like its just a waste of time and in sum way just a coy to get u to either spend it back like i did and the very reason i did i was just so sick of it all it just seemed to me like every thing they asked i did and every time i did it was something else but any-ways there are lots of good out there and lots of bad i suppose we all have our ups and downs any ways all hope u all can hit some big wins regards Beverly.

Stick with Trada then, but don't get complacent. You can use the marriage certificate and the birth certificate to get a backup provisional from DVLA, as this will free up your choices of casino.

Often, there is an enhanced level of KYC when you hit REALLY big, something like a progressive in 5 figures. It may well be that the network will tell Trada to run an enhanced KYC on you before they will release the funds. If you have the necessary documents tucked away somewhere, you will not be put on the spot again and run the risk of losing patience with the runaround and succumbing to the temptation to play it all back.

If you are going to try somewhere new in the mean time, don't just accept the word of CS that they will accept your birth and marriage certificates, insist on them verifying these before you deposit. Not only will this save you from another CS "mistake", casinos are often a bit more flexible with KYC if they are being made to wait for a deposit than when they have hold of the money and the player is waiting for payment.

 

[beverly1]

hiya

Stick with Trada then, but don't get complacent. You can use the marriage certificate and the birth certificate to get a backup provisional from DVLA, as this will free up your choices of casino.

Often, there is an enhanced level of KYC when you hit REALLY big, something like a progressive in 5 figures. It may well be that the network will tell Trada to run an enhanced KYC on you before they will release the funds. If you have the necessary documents tucked away somewhere, you will not be put on the spot again and run the risk of losing patience with the runaround and succumbing to the temptation to play it all back.

If you are going to try somewhere new in the mean time, don't just accept the word of CS that they will accept your birth and marriage certificates, insist on them verifying these before you deposit. Not only will this save you from another CS "mistake", casinos are often a bit more flexible with KYC if they are being made to wait for a deposit than when they have hold of the money and the player is waiting for payment.

hi am not sure what trada is that was a different person said that. and was security department that said birth cer would be ok but any ways whats done is done still not sure what trada is am assuming its a casino ?
the casino am playing at now is betatuk and i must say the experience has been great from the start i am enjoying my time win or lose even more when i win but thats human nature lol regards Beverly.

 

[vinylweatherman]

hi am not sure what trada is that was a different person said that. and was security department that said birth cer would be ok but any ways whats done is done still not sure what trada is am assuming its a casino ?
the casino am playing at now is betatuk and i must say the experience has been great from the start i am enjoying my time win or lose even more when i win but thats human nature lol regards Beverly.

Trada is another casino that seems to have been more flexible with the KYC. If betatUK is the same for you, the same principle applies. However, others have had casinos say they are happy with alternate document sets for KYC, but then something happens, like a big win, and they come back with a request for "enhanced KYC", and the fight starts over again. So, rather than being caught on the hop, it's worth creating a backup plan, such as a provisional that can be kept in a convenient desk drawer, and brought out whenever a casino insists on it.

The other thing that has caught players out in the past has been requests for scans of a card they last used months ago, and has since expired or been cancelled, and as per bank instruction, been cut into portions and binned.
I keep my old cards in a box at the back of my desk drawer, and also retain scans of old cards. Keeping receipts of things like Paysafe vouchers also seems to be wise, as another member here was told to produce scans of receipts for the last 5 paysafe vouchers that had been used for deposits, but only when they wanted to withdraw.

 

[lena1967]

Very Wise

Trada is another casino that seems to have been more flexible with the KYC. If betatUK is the same for you, the same principle applies. However, others have had casinos say they are happy with alternate document sets for KYC, but then something happens, like a big win, and they come back with a request for "enhanced KYC", and the fight starts over again. So, rather than being caught on the hop, it's worth creating a backup plan, such as a provisional that can be kept in a convenient desk drawer, and brought out whenever a casino insists on it.

The other thing that has caught players out in the past has been requests for scans of a card they last used months ago, and has since expired or been cancelled, and as per bank instruction, been cut into portions and binned.
I keep my old cards in a box at the back of my desk drawer, and also retain scans of old cards. Keeping receipts of things like Paysafe vouchers also seems to be wise, as another member here was told to produce scans of receipts for the last 5 paysafe vouchers that had been used for deposits, but only when they wanted to withdraw.

I got a UK Citizen card in case this happens (big win) in my dreams

 

[Casinomeister]

hi am not sure what trada is that was a different person said that. and was security department that said birth cer would be ok but any ways whats done is done still not sure what trada is am assuming its a casino ?
the casino am playing at now is betatuk and i must say the experience has been great from the start i am enjoying my time win or lose even more when i win but thats human nature lol regards Beverly.

Trada Casino Accredited Casino Review

They are an excellent choice. Also the GIG group (Guts, Rizk, and Betspin) use a third party to verify non ID card carriers from the UK. So no problems there.