Am I just getting impatient or what?
Anyone else had problems getting hold of support via email? Most casinos I've played at get back to you within a few hours, but it's been a couple of days now. Am I just getting impatient or what?
Quite possibly: try the Pitch a Bitch process.
"While back" doesn't matter a lot, unless you've misplaced the details in which case it's pretty hard to get the thing off the ground. A number of issues that I'm working on or have solved in recent months were well over a year old.