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Casino action group loyalty program stinks!

Discussion in 'Casino Complaints - Bonus Issues' started by fyndet3, Nov 3, 2007.

    Nov 3, 2007
  1. fyndet3

    fyndet3 Dormant account

    Occupation:
    school adm.
    Location:
    Sweden
    I just want to tell you my opinion about the casino action group loyalty program Advantage--- it really is not an acceptable system. I recently signed up with two of the casinos and played and wagered $4600 roughly. that got me nothing in cashback reward. I earned 171 points! cause you have to have 1000 points in order to redeem $15! you have to wager $30 000 to get $15! and 250 points of these 1000 points has to be wagered in 7 days in order to claim the other 750 points!! this stinx big time!!!
     
  2. Nov 3, 2007
  3. sdaddy

    sdaddy Meister Member

    Occupation:
    Retired
    Location:
    Arizona
    You should shop around for a better loyalty program IMO. $30,000 in wagers for $15 in reward equates to a 0.05% comps rate. Off the top of my head I can think of groups like Trident Entertainment and Jackpot Factory that offer twice that rate, without the extra hassle of having to claim the comps in stages.
     
  4. Nov 4, 2007
  5. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    I have to agree with that, it is one of the things they have fallen short on. Most loyalty schemes give 1 point for $10 wagered, often on almost everything, or with $10 slots and $25 other games. The rate at Casino Action is 1 point for $30 on slots and Keno, moving to $70 for Blackjack (not Vegas Strip though).
    Reaching the top status gives a return of $40 per $1000 redeemed, which makes it better than most MG schemes once you hit Platinum, but NOT better than the VIP Lounge scheme at Jackpot Factory.
    If you intend to play more, do NOT redeem the points UNTIL you make Platinum, then they will be worth more.
    There ARE worse schemes though, those where the points are redeemed as BONUS chips with a further 30x playthrough, such as Casino Rewards, and until late last year, Fortune Lounge.

    I don't expect much improvement till the lost US players have been replaced or there has been further consolidation.
     
    1 person likes this.
  6. Nov 4, 2007
  7. sdaddy

    sdaddy Meister Member

    Occupation:
    Retired
    Location:
    Arizona
    Can you give more details on the VIP Lounge loyalty program at JF?
     
  8. Nov 6, 2007
  9. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    The VIP Lounge scheme gives 1 point for $5 wagered on ANY Game!
    This is double the norm.
    On top of this, there are several promotions that are only available for members of the VIP Lounge. These vary from week to week, but one important factor is that any bonus chips awarded are mildly +EV because the normal 30x WR is reduced to 15X. This is beaten by Casino Action though, as despite the poor loyalty scheme, any tournament prizes gained by top Platinum VIP players carry only a 10x WR. They have this "thing" about Vegas Strip Blackjack though, it doesn't earn ANY loyalty points, nor does it usually count towards wagering, while it seems the usual ones of Classic Blackjack and All Aces VP do! This probably has to do with the old system and the fact that Vegas Strip was used for the "grind" element of meeting WR.

    If you can make Platinum Elite at Casino Action, which is invitation only, (as is VIP at Jackpot Factory), then there is little to choose between the schemes except for the fact that Jackpot Factory offer larger prizes for their tournaments, up to 2500 credits on occasion,whereas Casino Action offer top prizes of $300 and $500 (per week, 2x $300 and 1x $500 barring special events).
     
  10. Nov 6, 2007
  11. sdaddy

    sdaddy Meister Member

    Occupation:
    Retired
    Location:
    Arizona
    Thanks for all the info. I definitely like the double comps rate at the JF VIP Lounge and will try to get into that program.
     

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