Casino 77 Progress play

Adamdarge49

Newbie member
Joined
Jun 18, 2022
Location
england
Hi fairly new to gambling (roulette) came across casino 77 and thought I’d try my luck deposited £500 and lucky enough I came out with 1200 the day after I thought why not put another £500 in and again profited to £1600 then the problems start verifying my id took me a few days back and forward declining documents that were perfectly fine and clear in the end they accepted them I thought great finally I’ll get my winnings and that would be that but no I receive an email stating I’ve breached t&cs on gameplay I was literally playing high/low on the table nothing else I’ll attach the email and my winnings void(1800) Have I got a leg to stand on and what can I do? Thanks
 

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aceking123

Paleo Meister (means really, really old)
Joined
Mar 4, 2008
Location
uk
Did you use any bonuses? & did you bet on more than 24 numbers at a time ? High low numbers are 18s covered?
 

alcatraz

Experienced Member
Joined
Jun 4, 2016
Location
Germany
They got licensed by the UKGC and MGA. At least i would try something over those instances.
BTW. The T&C of this casino appears to be a minefield for players.
 

Adamdarge49

Newbie member
Joined
Jun 18, 2022
Location
england
They got licensed by the UKGC and MGA. At least i would try something over those instances.
BTW. The T&C of this casino appears to be a minefield for players.
Thanks for the reply mate will maybe contact one of them two about it see what I can do
 

TheAddict

Ueber Meister
Joined
Jan 9, 2013
Location
Kent
Kinda looks like that, after noticing u came back and gambled some of your winnings while waiting for a WD, the stalling tactic of pretending your documents are insufficient in hope you gamble it again didn't work out for them. So they felt they had no choice this time but to just take your money and point to some seriously bent terms.


Just reading the general terms on this shady as shit site they refer too:


"F. (Cut out a huge chunk of horseshit written here) Irregular Playing Patterns shall include, but are not limited to the following activities:equal, zero or low margin bets or hedge betting,placing single or multiple bets of a value of fifty percent or more of a Bonus on any single game, individual hand, single Bet or round;building a balance and significantly changing play patterns; for example, Bet or wager size, Game types and Bet or wager structures etc. in order to meet the wagering Requirement;placing large Bets or wagers which result in a substantial gain followed by a drop in Bet or wager size equal to or higher than 65% of the previous average Bet or wager size;reserving real money funds in any incomplete game round in order to use bonus funds before real money gameplay is completed;making large Bets or wagers and then substantially reducing the Bets or wagers to meet the wagering Requirement;moving from a low weighted Game to a high weighted Game after a large win for the purpose of meeting the Requirement;on roulette, in the following cases: (a) covering 24 or more of the 37 available numbers; (b) betting on red and black; (c) betting on odds and evens; (d) betting on 1 – 18 or 19 – 36 (inclusive); (e) betting on all three columns of the table layout; (f) betting on all three dozens;on baccarat. (Cut out much more horseshit here too)"



So, if you didn't use a bonus, I don't see now an honest person could attempt to enforce the terms they snipped and quoted to you. F is also named Illegal terms on their site, not prohibited. the term they claim you breached (betting more than 27 numbers on roulette) that they also quoted you, looks, to me, like it has been snipped from the general terms once again. But again not reading the same, leaving out the full sentence which seems to state "for the purpose of meeting wagering requirements" . How convenient.



Fkn jokers. Sadly, this industry is full of 'em.
 

aceking123

Paleo Meister (means really, really old)
Joined
Mar 4, 2008
Location
uk
Pretty much if you haven't used a bonus, they really don't have a leg to stand on, your playing 18 numbers so forward over a email to them stating your going to file a complaint with the ukgc.

Try to snapshot your player history if you can still log into your account.
 

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