My last deposit was £500 plus 50% bonus. On there promotional page it states deposit plus bonus multiplied by 35 to meet requirements. No where on the page I read it clearly states in section 5 that wager requirements are 35 time deposit plus bonus. I contacted chat about this as I thought it was ludicrous and as it stood at that time I had around £26,250 to bet with bonus funds in order for them to be converted to cash. I was told by live chat the more I bet I would see this figure come down I was not told of any capped bets using bonus funds. I played and managed to win way over £32k not including what I had lost. But it managed to convert my bonus funds into real cash around £25k which I withdrew. I got and email stating a broke sect 6 in terms and conditions and they confiscated my money and refunded me my initial £1150 I deposited. I’m gutted as they has 2 sets of rules the ones I read were promotional bonus and wagering examples and clearly states the figure before they are converted to real money. This was confirmed by live chat so I played on and won as described above. The email states i broke the bonus rules and they refunded my initial deposits which they did and were in my real cash wallet this morning just after I got their email to tell me that I was not getting the £25k. Why was I not advised on chat when the advisor checked this out for me I would have not played on. Anyway with the cash funds I got returned to me I decided to play on with no bonus in my account and I won £15k and asked for a withdrawl and it’s still pending. I’m afraid they’ll come back and confiscate it again like they did the last time with some other clause or term even though I’ll attach a pic of my balance before I started betting. Will I receive the second withdrawl as I’m gutted I was not made aware even though I was told to bet and watch the wagering come down.