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Casimba contact? Ignoring me

Discussion in 'Online Casinos' started by Callum90, Nov 14, 2017.

    Nov 14, 2017
  1. Callum90

    Callum90 Newbie member

    Location:
    Essex
    Hi,

    I’m looking for some help if possible. I have self excluded from every online casino I can think of. On bad judgment and emotions running high I managed to open an account with casino. And then losed x amount.

    I have self excluded from a few other online casino affiliated with casimba such as 21casino, spinstation.

    I have emailed casimba to ask why I was able to open an account to gamble. When it should not of been the case and I shouldn’t of been blocked.

    I am wasting time or is there a chance my deposits will be returned?
     
  2. Nov 14, 2017
  3. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    Did you use the same details?
     
  4. Nov 14, 2017
  5. Callum90

    Callum90 Newbie member

    Location:
    Essex
    Yes

    I colinsunderland.

    Yes I used the same details. Apart from the debit card I used because I got a new one. But email, name, d/o/b are all the same.
     
  6. Nov 14, 2017
  7. brianleeporter

    brianleeporter Experienced Member

    Occupation:
    Butcher
    Location:
    liverpool-England
    You will get you're deposit back then if you have joined with all the same details.
     
  8. Nov 15, 2017
  9. Callum90

    Callum90 Newbie member

    Location:
    Essex
    Email support is terrible.

    Hi, I have tried contacting the live chat. But they just forward me onto emails which take 5-7 working days before getting an answer. It’s terrible.
     
  10. Nov 15, 2017
  11. brianleeporter

    brianleeporter Experienced Member

    Occupation:
    Butcher
    Location:
    liverpool-England
    Just be patient with it I'm sure they have to give you any deposits made by the uk gambling commission.

    Few other members on here will know exactly the way it goes.
     
  12. Nov 15, 2017
  13. Nicola

    Nicola Casino Affiliate MM mm1 webmeister

    Occupation:
    Web Developer
    Location:
    Green Park, London
    Have you tried contacting the rep here at Casinomeister?
     

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