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Cashout times - what do YOU think is acceptable?

Discussion in 'Online Casinos' started by Nifty29, Nov 3, 2006.

    Nov 3, 2006
  1. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Hiya Gang

    Hope all are well :)

    I would be interested in what everyone considers acceptable in regards to withdrawal times these days.

    A Casino Manager (not saying which one at this point) was quite adamant that their 4 business day cashout cycle was "one of the fastest paying casinos using this type of software (RTG)" and that "All of players, including ones who have already deposited more than 50K with us, are very satisfied". This was in response to a query about why my cashout had been pending for a few days.

    What is amazing is that this was stated after I sent a list below as an example:

    Casino Extreme RTG - instant
    INetBet RTG - less than 24 hours
    Shark Casino RTG - less than 24 hours
    Bodog RTG - within 6 hours
    VIP.com RTG - within 24 hours
    Fortune Lounge Microgaming - 24 hours
    Belle Rock Group MG - 24 hours
    Spin Palace MG - 24 hours
    Casino Action Group MG - 24 hours
    Intercasino - 24 hours

    Now I know that I am not a high roller ( I use disposable income only), but I gist I got from the letter was that it didnt really matter what I thought because the high rollers were supposedly happy - and maybe to someone who spends that kind of money, the timeframe doesnt matter - but to someone who just plays with relatively small amounts it does.

    Maybe Im just getting picky with all this choice I have online nowadays :cool:

    Any thoughts??
     
  2. Nov 3, 2006
  3. tennis_balls

    tennis_balls Dormant account

    Occupation:
    fish n chips promoter
    Location:
    Albuquerque, NM
    I wouldn't gamble there unless they had a good rep and a huge bonus.

    i guess there's nothing wrong with 4 days so long as that's stated clearly in their terms and there is no monkey business. i gets very annoying when places make you wait 4 business days and then they inform you that they need a copy of your license and then another 4 days.
     
    1 person likes this.
  4. Nov 3, 2006
  5. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    Ah any excuse for me to drag this back up to the top :D

    The Reverse Withdrawal Poll


    Funnily enough I had a similar conversation with a casino today who have a 48hr reverse (used to be 12). It's the one thing that really winds me up, so I was stating the case for the defence, but they refuse to budge, believing their players are happy with it. I have shown them the Poll (above) by the way, but obviously the 0% of players who like more than 24 hours are a powerful lobby ;) So we agreed to disagree :rolleyes:

    Anyway...for me, I only play casinos where I get next day withdrawals or better. Most of the good casinos have a 24hr reverse or less (12 hours is the most I will tolerate), and any more than that is a blatant attempt to try and make you lose it back IMO.

    So, the only MG I really play now is 32Red as I have a 1 hour reverse there which no-one else will give me. I am also taken with Virgin and Tote and I play a bit at Intercasino, all of which have zero reverse time :thumbsup:

    I'd also play at Ladbrokes only I have a UKP account there and I prefer to play in USD (they won't change it for me), but they pay quick to for an MG. I'd probably play Casino Action too, but the $500 "instant cashout" limit for new players is too low for me.

    The irony is that a lot of casinos look at Reverse Withdrawal as a means to make sure the player succumbs to playing it back. The reality is, if you treat players well and give them prompt cashouts, they'll come back anyway, and probably bring a friend :p Bonus abusers aside of course ;)

    I can understand why new players may have to wait longer - there are a *lot* of players bent on trying to defraud casinos or use them for less than ethical purposes - but once you're ID'ed and accepted, there should be no excuse for holding onto a player's money.

    One last thing: if a casino is truly bothered about protecting problem gamblers, then they will happily reduce the Reverse Withdrawal time at the player's request. Not use it to encourage gamblers to chase their losses.

    Cheers

    Simmo!
     
    Last edited: Nov 3, 2006
    2 people like this.
  6. Nov 3, 2006
  7. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!

    Whoever this Casino manager is, he or she has obviously been smoking crack or using that crack cream product that is advertised on TV and is trying to :xxx their customers into believing that this is ok. This timeframe is total BS.

    I will not play where I can not receive my cashout within 12 hours and you should not either....send them a message......:axeman2:
     
    1 person likes this.
  8. Nov 3, 2006
  9. SlotsWizard

    SlotsWizard Dormant account webmeister

    Occupation:
    I currently work for the Wizard of Odds
    Location:
    North of Antarctica
    I have a hunch I know which place you are referring to... I was Rather Peeved when they claimed that it was all automated and they could not manually flush it. If that were true, then why can every other Microgaming casino flush withdrawals, but the Royal Pain cannot?
     
    1 person likes this.
  10. Nov 3, 2006
  11. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Great replies - thanks peeps ;)

    BTW - its an RTG Casino - but I know the one u r referring to Slotsjunkie and I also agree with your views on their Reverse Policy :p
     
  12. Nov 3, 2006
  13. SlotsWizard

    SlotsWizard Dormant account webmeister

    Occupation:
    I currently work for the Wizard of Odds
    Location:
    North of Antarctica
    Oops, sorry I didn't clarify - I was taking a guess at the casino that Simmo was referring to.
     
  14. Nov 3, 2006
  15. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek
    I've found that, for me, 24 - 36 hours is quite acceptable. 48 hours is an irritation. 3 days or more is unacceptable -- and can trigger a Mousey hissy-fit.
     
  16. Nov 3, 2006
  17. silcnlayc

    silcnlayc Just one more spin pleez! CAG MM PABnonaccred PABaccred

    Occupation:
    IT Director of Operations
    Location:
    Left Hungary
    As in the other thread, I stated if players quit playing at the sites that wish to hold on to YOUR money longer than 24 hours, then they need to "FEEL" how it feels to not have ant traffic...tit for tat I say...Once players quit playing at these places, they will start listening or go broke...just a refresher from way back..:lolup: :D

    I really don't know why anyone would play at any given casino that would take longer than 24 hours anyway...must like the tortue?? :D
     
  18. Nov 3, 2006
  19. Addisyn

    Addisyn Dormant account

    Occupation:
    Retired
    Location:
    Underground Sewer Access
    My ideal withdrawal time is 24 hours or less. I know the casinos that take longer are hoping you come back in and reverse your withdrawal and lose it all. I do that all too often when they take longer than 24 hours. To guard against that now I simply uninstall the software until my withdrawal is processed. No more fooling me! :lolup:
     
  20. Nov 3, 2006
  21. silcnlayc

    silcnlayc Just one more spin pleez! CAG MM PABnonaccred PABaccred

    Occupation:
    IT Director of Operations
    Location:
    Left Hungary
    I don't get this...might be a tad blonde but this makes no sense to me at all..what is the reason for this when there are MANY excellent casinos out there that will pay in less than 24 hours...why choose the ones that don't? :what: :confused:

    Just curious for I really can't imagine going to a casino to play with MY OWN MONEY than have to wait days to get it back and be at the casinos whim and mercy as to just when they want to give back YOUR money..as I said...too many good casinos willing to keep a player by paying in a timely fashion to have to go to this extreme....:what: :confused:
     
  22. Nov 3, 2006
  23. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Actually its a real shame - everything else about the place is very professional and staff are very helpful. Bonuses are pretty good too.

    The cashout thing is the only thing that stops them being a regular gig for me.
     
  24. Nov 3, 2006
  25. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    And your hunch may be right SJ ;)

    Quite a few don't flush manually: Belle Rock for example...and more I think. Casino Rewards are also a poor 48 hours Reverse :(
     
    1 person likes this.
  26. Nov 10, 2006
  27. venetian

    venetian Dormant account

    Occupation:
    Corp Director for a College
    Location:
    Oklahoma
    Anyone having trouble with getting their withdrawals from Bellerock? I withdrew Monday and they actually took it out of pending before the 24 hour reversal time. I have been waiting and finially called yesterday to be told by chat that their processor is down for maintenance! I asked how long it would take and she said she did not know. I also PM'd Bellrock here and have had no response. Comments anyone?
     
  28. Nov 12, 2006
  29. aka23

    aka23 Dormant account

    Occupation:
    Technical
    Location:
    Planet Earth
    Gettting my money faster is obviously better. However, withdrawal time is not as high priority as net gain. I'm willing to wait a few extra days, if it means a better chance of winning. Once you get into withdrawal times of more than a week, then its starts having more of an influence over where I play.

    I've played at most of the casinos on the list and had different expereinces at some. For example I'll rarely get a withdrawal from the Fortune Lounge group in under 3 days. My Shark Casino withdrawal was a lot more than 24 hours. This may relate to it being over $1000.
     
  30. Nov 12, 2006
  31. aka23

    aka23 Dormant account

    Occupation:
    Technical
    Location:
    Planet Earth
    I received one yesterday. Almost all of my BR withdrawls have been 24-48 hours.
     
  32. Nov 12, 2006
  33. AussieDave

    AussieDave Dodgy whacko backstabber

    Occupation:
    Gaming SEO Specialist & Casino Webmaster
    Location:
    Australia
    As you know I'm a VIP at Fortune Lounge, I receive instant flushes (if requested) weekend cashouts which at most take 16 hours to hit NT. You checked that yourself & found that it's only available for VIP's, I think the same would go for 32red also, I could be wrong though, so I'll check it out :thumbsup:
     
  34. Nov 12, 2006
  35. NextToYou

    NextToYou Experienced Member webmeister

    Occupation:
    Student
    Location:
    Europe
    Under 48h is OK.
     
  36. Nov 12, 2006
  37. babs7262

    babs7262 Banned User

    Occupation:
    On Disability,p/t online slots reviewer
    Location:
    PA
    I dont care either way

    As long as I win, Im not in a huge hurry because Ill just use it to play with anyway lol
     
  38. Nov 13, 2006
  39. liquidsoap

    liquidsoap Dormant account

    Occupation:
    my self
    Location:
    home
    I know what casino nifty is talking about...
    Rtg software...
    The might have a lounge for VIP's sort to say. ;) :p
     

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