- Joined
- Sep 26, 2004
- Location
- SOMEWHERE IN ASIA
Okay, I am infuriated at this one. Inet has written to me and blamed me for contravening the rules by requesting a withdrawal of $102 instead of $50 which was the maximum allowed. They were also within their rights to adjust the withdrawal to the correct amount as I broke the rules. What rules? I would interpret this as meaning that if I requested a withdrawal any excess winnings would be deducted from the withdrawal. I would not be able to guess that the withdrawal cannot be processed as ecocard can only process amounts that the player entered and not an adjusted amount by the casino.
I do not take kindly to this sort of stuff from Inet. I broke the rules? A couple of months ago, Inet erroneously credited an extra $20 into my ecocard account after I initiated a withdrawal. I didnt request it so how were they able to send this amount to my account when they are claiming that the $50 cannot be processed as I requested $102 and ecocard would reject it. As it were, I contacted support and they told me to send the $20 back to them which I did. When they didnt remove the amount from my casino account, I played freely to ensure I lost it back to them. Is it a case of heads you win, tails I lose.
Meanwhile, despite telling them in advance that I wished to gauge views from members here, they are chiding me for bringing this to the public fora. This was after I asked them to confirm here that there are 2 transactions that I am not happy with ie Manager withdrawal of $52 requested and Manager withdrawal of $52 approved. If I can clarify that it was actually the manager's bonus and not the comp points that derived the winnings why cant they do what I request.
I do not take kindly to this sort of stuff from Inet. I broke the rules? A couple of months ago, Inet erroneously credited an extra $20 into my ecocard account after I initiated a withdrawal. I didnt request it so how were they able to send this amount to my account when they are claiming that the $50 cannot be processed as I requested $102 and ecocard would reject it. As it were, I contacted support and they told me to send the $20 back to them which I did. When they didnt remove the amount from my casino account, I played freely to ensure I lost it back to them. Is it a case of heads you win, tails I lose.
Meanwhile, despite telling them in advance that I wished to gauge views from members here, they are chiding me for bringing this to the public fora. This was after I asked them to confirm here that there are 2 transactions that I am not happy with ie Manager withdrawal of $52 requested and Manager withdrawal of $52 approved. If I can clarify that it was actually the manager's bonus and not the comp points that derived the winnings why cant they do what I request.