1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Cashout at Inetbet

Discussion in 'Online Casinos' started by chuchu59, Apr 19, 2009.

    Apr 19, 2009
  1. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Okay, I am not posting this in the complaints thread because I would like to hear eveyone's views first. I redeemed $5 worth of comp points and ran it up to $102. I requested a withdrawal for this amount and nearly a day later $50 was reversed back to my account because the max that could be withdrawn is $50 they say. As with most reversals, I played it all back. However, my question is why they can remove 'excess winnings' when the cashout was not processed. If it wasnt processed the whole amount of $102 should be placed back into the account and my losses would be limited to the 'excess winnings' instead of dipping into my own funds.

    While it's certainly 'my bad' for playing with what with an amount which cannot be improved on, I believe that the casino has no right in removing the 'extra winnings' before my cashout is processed. As always, the casino retorts that since I knew that the max withdrawal is $50 why bother playing more. My answer is why are they allowed to remove the 'excess $52' when the withdrawal hasnt been processed yet. They state that we placed $50 in your account so you could withdraw it. I aint so stupid as not to know that even if I had $10K I would only be able to withdraw $50 since they explicitly told me in their email. Any views from you guys?

    Oh, I forgot to add that they told me that it was not possible for them to entertain my $102 withdrawal request so that $50 could be sent to my ecocard account while removing 'excess winnings'. The amount has to be $50 otherwise ecocard would reject it.
     
  2. Apr 19, 2009
  3. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    I didnt know Inetbet put a cap on comp point withdrawals - thats a new one...??

    It doesnt state as much in the comp points terms. Are you sure it wasnt a manager bonus or something Chu??

    I agree it does suck a bit though as Ive been in that situation a few times and the excess is removed and the rest is sent to me automatically.
     
    1 person likes this.
  4. Apr 20, 2009
  5. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    iNetBet has posted here time and time again that there's no max cashout on comp points - only on no deposit comps (like a manager bonus)

    There was a post last fall sometime...look here at the response from iNetBet.
     
    2 people like this.
  6. Apr 20, 2009
  7. silcnlayc

    silcnlayc Just one more spin pleez! CAG MM PABnonaccred PABaccred

    Occupation:
    IT Director of Operations
    Location:
    Left Hungary
    Interesting! I too thought there was no max cashout on comp points.

    .
     
    1 person likes this.
  8. Apr 20, 2009
  9. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    WTF? I mean, seriously.....wtf? Come on Inetbet, this is NOT right. There is NO max cashout on comp points....not according to Inetbet. They have stated it over and over many times on this forum. I went through this whole thing back when I won the 1K at ClubWorld, but could only cashout $100. Inetbet clearly stated they had no such policy.

    Thread for reference:

    http://www.casinomeister.com/forums/online-casinos/17346-opinions-max-cashouts-3.html

    Chuchu, you shouldn't have played it back...but Inetbet should never have reversed it back into your account. That money should have been processed and sent to your Eco account. Sorry, but if it were me.....I'd be pissed in a big time way.

    IMO, Inetbet should send the full $102 to your Eco account. That's what a really good casino would do. Teach them to not make that mistake again. I understand that errors happen, but that's not your responsibility Chuchu, it's theirs. Let's hope Inet does the right thing.
     
    3 people like this.
  10. Apr 20, 2009
  11. lovetogamble

    lovetogamble Experienced Member PABnonaccred

    In fairness to iNetBet lets first make sure that it was "comp points" and not the free $5.00 Easter coupon that the player won on. If it is correct that the win was on "comp points" then iNetBet should make a statement as to why the player was only allowed to withdraw $50. Comp points are as they stated before ...no max cashout as this is money you earned not "free money" by any means.
     
    1 person likes this.
  12. Apr 20, 2009
  13. slotheadlizard

    slotheadlizard Senior Member

    Occupation:
    Movie mercandiser/Researcher
    Location:
    The Nati USA
    Comp?

    Hold on Chu, are you sure it was comp points, and not manager bonus, or some sort. They told me you just had to wager it 10x, and no max cash out! I'm sure they will reply with an explanation.
     
    1 person likes this.
  14. Apr 20, 2009
  15. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    Chuchu made a point of saying "redeemed" $5 worth of comp points, so I doubt it was a manager's bonus. The $5 Easter coupon expired three days ago, so I doubt it was that either. I think Inetbet probably just made a mistake. The interesting part will be in seeing how they rectify it.

    But as other posters have said...we'll wait for Chu's clarification.
     
    3 people like this.
  16. Apr 20, 2009
  17. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    It was a freebie that they gave Chu I believe
     
    1 person likes this.
  18. Apr 20, 2009
  19. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Thanks for the input guys. Yes, I received a manager's bonus of $5 but that was before I claimed the comp points and these bonuses were only separated by 1 day. So I am certain that these are comp points redemption and not a manager's bonus.

    Nevertheless, before starting this thread, I went to Inet's site and it seemed that comp points now had a 10x max cashout. Okay, I accept responsibility for playing the the $50 back but as I have said they should have reversed the full $102 first so I am only playing back the excess winnings so to speak. If indeed, I have read wrongly and that there is no max cashout on comps then of course I will demand the full $102.
     
    2 people like this.
  20. Apr 20, 2009
  21. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    From the Inetbet website:

    If you're referring to this Chuchu, it has always been on their site for as long as I can remember. When they say comps, they are referring to a complimentary credit ie. manager's bonus, etc. Any no deposit bonus. This term in their T&C's has been brought up with them before, and they have repeatedly stated that comps does not refer to comp POINTS. There is no max cashout on comp points, unless they have changed it in the last few months.

    If it was comp POINTS you redeemed, then you are entitled to the full $102. The manager's bonus is different, and has nothing to do with the redemption of comp points.
     
  22. Apr 20, 2009
  23. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    Here is a thread specifically dealing with this exact issue:

    http://www.casinomeister.com/forums/online-casinos/27619-inet-comp-program.html

    And post #12 in the thread from Inetbet promos. No ambiguity here at all. Comps do NOT refer to comp points. End of story.

     
    2 people like this.
  24. Apr 20, 2009
  25. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    One final thought before I sign off Chu....did you zero out your account from the $5 manager's bonus BEFORE you redeemed your $5 worth of comp points? Or did you by any chance still have a few cents left in there when they were redeemed? Personally, I always zero out my account from any bonus I may have used. Just a thought.
     
    1 person likes this.
  26. Apr 20, 2009
  27. XOXOXOXOXOX

    XOXOXOXOXOX Let em spin... PABaccred

    Occupation:
    Software developer
    Location:
    O Canada!

    Did you zero out before claiming comp points?
     
  28. Apr 20, 2009
  29. gambler777

    gambler777 Experienced Member PABaccred

    Occupation:
    paraprofessional
    Location:
    USA
    I have to agree with Pina. I have always understood that the max cashout of 10x and "free Money" did not apply to comp points that you redeem. These have always been said to be treated the same as "real money" because they are earned by the player. It has been recently that this was clarified again. One of the reasons I like Inetbet. I myself am now awaiting approval on a cashout on a manager's bonus which states it has a 10x only max cashout. So I still love Inetbet and won't quit playing if they have changed their policy. But I know that this has been discussed and that Emily said it did not apply to comp points redeemed. Good Luck Chu and I know Emily will make it right if there has been a mistake.
     
  30. Apr 20, 2009
  31. iNetBet Promos

    iNetBet Promos Accredited Casino Representative

    Occupation:
    Manager
    Location:
    United Kingdom
    Hi Guys,
    Just to clarify comp points do not have a max cash out.
    This withdrawal was not from comps it was from a $5 manager bonus.
    Chuchu received a bonus of $5 and requested a withdrawal of $71. While this was pending they asked for $5 in comps to be redeemed. These funds were lost.
    They then reversed their manager bonus withdrawal, played and re-requested for a higher amount of $102.
    On processing the withdrawal accounts informed chuchu that the max withdrawal on a manager bonus was 10x the bonus given. The excess winnings were removed and they asked chichi to re-request the max withdrawal of $50 so that this could be processed for him. Unfortunately the way the system works with ecocard withdrawals these have to be requested by the player as there is no option for support to do this.
    I hope that this clarifies a few points here.
    Best Regards
    iNetBet Accounts
     
    7 people like this.
  32. Apr 20, 2009
  33. AussieDave

    AussieDave Dodgy whacko backstabber

    Occupation:
    Gaming SEO Specialist & Casino Webmaster
    Location:
    Australia
    WTF?

    Comp points are earned by a players loyalty. Obviously the more you wager the more comp points you earn, the more the casino earns.

    So why would a casino place a 10x limit on comp points?

    Sound very stupid to me...Come on iNetbet lift your game!


    Cheers
    T
     
  34. Apr 20, 2009
  35. jas2587

    jas2587 Ueber Meister

    Occupation:
    none
    Location:
    FL
    Trezz please reread the whole post that Inebet just posted:)
    1 This withdrawal was not from comps it was from a $5 manager bonus
    2 While this was pending they asked for $5 in comps to be redeemed. These funds were lost.
    3 They then reversed their manager bonus withdrawal, played and re-requested for a higher amount of $102
    4 now we wait for ChuChu an what he says he did

    Cindy
     
    1 person likes this.
  36. Apr 20, 2009
  37. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    Thanks for the clarification Inetbet. Now I understand what happened, and it makes sense.

    Maybe you posted before Inetbet Trezz? It seems the cashout wasn't won on comp points, but on the reversal of a $71 cashout.....which was originally won on a $5 manager's bonus. That does have a 10X max cashout.

    Chu....not sure what you were thinking, but why did you even attempt to cashout $71 originally, when the max cashout amount is 10X, or in your case, $50? And I really wish you had clarified that you actually lost the $5 worth of comp points and won the $102 with the manager's bonus reversal. I'm not sure I get why you even reversed the $71 when the most you could win from that was $50. Lessons learned I guess.
     
  38. Apr 20, 2009
  39. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Yup the whole thing makes sense now :)

    Thanks Inetbet!
     

Share This Page