I opened an account with Bwin, deposited with neteller and got a bonus, finished wagering a few thousand and submitted a withdrawal request. I received a request for ID which I duly submitted. 3 days later and still no cash.
I contacted Bwin to ask where my withdrawal was and was told that my documents were awating processing and that I should be patience as this may take some time. I said fine, how much time? We dont know was the response.
Does anyone find this acceptable? Im supposed to sit around and wait for them to decide to look at my id before I can use the money I deposited in good faith from my neteller account any where else.
I have asked them several times to clarify the time needed and each time I am told we value your patience but we cant tell you.
See Related Threads:
I contacted Bwin to ask where my withdrawal was and was told that my documents were awating processing and that I should be patience as this may take some time. I said fine, how much time? We dont know was the response.
Does anyone find this acceptable? Im supposed to sit around and wait for them to decide to look at my id before I can use the money I deposited in good faith from my neteller account any where else.
I have asked them several times to clarify the time needed and each time I am told we value your patience but we cant tell you.
See Related Threads:
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- Bwin.com Banned My Account
- BWIN "Slow" Customer Support
- Bwin Closed My Account...
- Bwin Doesn't Want to Send Me My Money
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