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Discussion in 'Online Casinos' started by spike owens, Apr 24, 2000.

    Apr 24, 2000
  1. spike owens

    spike owens Guest

    anyone want to check out a good casino try capt.cook casino.i'm just a small player ,but this place has treated me royally.fast responses to every email,and excellent promotions,combined with good paying games make this casino a must play.enjoy!!
  2. Apr 26, 2000
  3. Ernest Void

    Ernest Void Guest

    Warning : Captain Cook's Casino charges 50$ for sending your extra winnings by check.

    Yes, that's right : 50$. They are the most expensive in the business, as far as I know.

    3 months ago I complained to them about this and they replied that it was their bank's fault and that they were about to change.

    Obviously, they just wanted to get rid of me.
  4. Apr 27, 2000
  5. spearmaster

    spearmaster RIP Ted

    Devil's Advocate
    Ernest, that is only $25 for a check now. And they are working on cutting that down even further. Your data is a bit outdated.
  6. May 1, 2000
  7. Ernest Void

    Ernest Void Guest

    Oh, sorry. It was still 50$ not long ago.

    But 25$ is still way too expensive.

    If they cut by half three more times they'll reach 3.13$ which is almost decent.
  8. May 4, 2000
  9. Anonymous

    Anonymous Guest

    Okay guys let's straighten this out. We at Captain Cooks Casino have NEVER charged $50 for a check. Remember the check fee was a bank fee and never a Captain Cooks Casino fee.
    Furthermore once per month we offer our players our WIREEXPRESSSERVICE which is FREE to the player.
  10. May 4, 2000
  11. Steve

    Steve Guest

    The bank charged $50.00 per check? Which one of you yahoos picked that bank?

    If the customer had to pay $50.00 for a check then it was a Captain cooks problem and charge.
  12. May 5, 2000
  13. Ernest Void

    Ernest Void Guest

    I agree with Steve. Call it bank charge or casino charge, the fact is that you pay it when you withdraw from the casino. From the customer's point of view, it all comes to the same : absurdly expensive.

    How much does that incredible bank charge it's customers for an ATM withdrawal? 75 bucks?

    And for a house mortgage? 42% interest rate?

  14. Jul 7, 2000
  15. Anonymous

    Anonymous Guest

    Try 7 Sultons, they are great as far as i'm concerned.They gave me 10.00$ free to start with, and I won 80.00$.I left 10.00$ in my account, then played that.They didn't gharge anything for sending a check to me, which only took about 2 weeks.I think they are great!!!!!!!!!!!!!!
    On the other hand riverboat has a buy in and a key code.I have emailed them several times telling them the key code they sent me does not work, they sent me an email back telling me to type it in capital letters.I did ,that didn't work either.So I sent them another email asking them to send me another key code number or help me figure out what I was doing wrong.So far nothing.That was 3 days ago.I don't think they want my money to bad.
  16. Sep 18, 2000
  17. Anonymous

    Anonymous Guest

    Hi all.. i have just played @ captain cooks and by far it is the best casino i have played!! 7 sultans took over a week and a half to credit me with the free $10, english harbour well thats another story but Captain Cook's, they have great customer service, cheap fees, great games.. what more could a player want!!! as for the $50 check fee.... its now only $20 but hey why use that when I can use the FREE Wirexpress service!!! then i get all my winnings,not just part of it.. definately worthwhile and i know i will b making them my first choice in Casinos
  18. Feb 9, 2001
  19. Anonymous

    Anonymous Guest

    Just got an email from Arthur the parrot at Captain Cooks about this new promo.It's a beauty!!
    You just have to purchase $500 in total between midnight tonight and midnight on the 11th Feb and wager 4 times that amount and you automatically go in the draw to win 10 000 BUCKS. And if you purchase $950 in total then you get 2 chances to win the ten grand.If you purchase $1400 then you get 3 chances.
    Sounds like my kind of place to be!
  20. Feb 9, 2001
  21. Yura

    Yura Guest

    I don't understand why it is the best....
    Microgaming software is far from real casino
    (I mean spins in roulette) Roulette here can
    show you very often 11-15 Red or Black in a row

  22. Feb 9, 2001
  23. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Hi Yura,

    Microgaming software is good software, not the best, but good. One thing to keep in mind is when you are opening an account with a casino, you are establishing a business relationship with them, something that should be taken seriously. There are many, many casinos out there that take their customers for granted, and provide minimal service. Just scour these pages and you'll see a history of this. Captain Cooks has always stood above most of their competitors with not only excellent customer service but with a variety of activities that have built a loyal following. When I say that they are one of the best casinos out there, I'm not just talking about providing fair games and auditing their accounts. There is much more to it than that.

  24. Feb 9, 2001
  25. yura

    yura Guest

    I think, but first of all casino software must be like in real casino and than casino must pay winnings to all customers. If those two are OK,
    I don't care bonuses, time for answering questions and so on.... Fairness is moro more important for players!!!
  26. Mar 30, 2001
  27. Who ever is reading this Captaincooks casino should be captain crooks casino, I got de fraud by them for over 1000.00 and I have never played any games on there site, I know there other people that are complaining too and the captain who ever he or she is doesn't return e-mails. They have now phone or address showing where there at or to even contact them except by e-mail I am warning you to becarefull about captain crook.
  28. Mar 30, 2001
  29. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Dear Michelle,

    This is exactly why you need to visit forums such as this. I am in contact with this casino almost on a daily basis. If you have or are having problems with this casino, please clearly state what the problem is/was and I'll be glad to have someone look into it for you.

  30. Mar 30, 2001
  31. colly

    colly Senior Member MM PABaccred

    Finance (Corporate Tax)
    Bryan ,

    I have always had good treatment from Captiancooks so I am wandering if some of these problems occur at "duplicate" sites.

    There is a common named site captiancooks casino similar to vegas strip.net which have nothing to do with the sites run by microgaming or the eworld vegas stripgroup.

    I have stumbled on these when I have entered a URL from memory with perhaps a minor error.

  32. Jun 29, 2001
  33. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Dear All,

    I have been in contact with Captain Cooks concering these posts:

    Michelle Destafano complains that they defrauded her of over $1000. The casino could not locate her account and she did not return here to supply me with any details. Neither the surname Destafano or her email address are listed in their systems. So as far as I am concerned, this is a moot issue...but if she would please return and give some specific details, I and the casino will be glad to help.

    The casino also contacted me about Joe's account and he was paid promptly.

  34. Jun 29, 2001
  35. Pif

    Pif Guest

    Audit firms care only taxes. they don't care fairness. And log files other firms control don't reflect what happened in the game. In any time during game bag can be on and when it is not necessary - off. Unfortunatelly, This can't be checked. I don't know, possible it or no.
    I belive that there is fair software and casino, but there are rumors too about it....

    Am I right? I just think so, maybe I'm wrong
  36. Jun 30, 2001
  37. Anon32

    Anon32 Guest

    I was paid in 10 days, very quick.
  38. Apr 8, 2002
  39. hotrocks

    hotrocks Guest

    Anyone know how long these guys take to make a payout? I requested a payout almost 3 weeks ago and I've got no communication from them at all!

    I emailed them at least 20 times about it but thay haven't replied to any of the mails. I tried all their addesses:
    pitboss, TheCaptain, cashin and support.

    They don't seem to have any other contact method, Can anyone give me any help on this?


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