I live in the UK and recently made a withdrawal from Captain Cooks Casino. I originally wanted it to be repaid to my debit card. After waiting the normal "pending" "in works" etc etc I was assured my withdrawal would be processed. FIVE days later (after I had to again chase up the payment) I was told that the withdrawal had been "rejected" !!! I have refunded thousands of pounds back to my debit card and have NEVER had a problem I have now chosen another method but I am no further forward - not responding to e-mails, passing the buck to the "accounts crew" etc etc. Is this normal for this casino or should I be worried that I will NOT get paid ? I always thought this casino had a good reputation ? Any help anyone could give me would be most appreciated.