Resolved Canbet - the chaos company - WARNING

poser

Experienced Member
Joined
Aug 16, 2007
Location
Hamburg
Be warned, at Canbet, no one knows what is going on in their system. The whole support has no clue and lies at the mails (or is just too stupid or ignorant)

They owe me a 100% Bonus since 7 days now. I get stupid mail answers only.

EG: I have now updated your account with the bonus:" - I look to account, NO BONUS !!

Or the support says it is my fault that the system is wrong about the bonus, because I would all the time transfer funds between accounts..

LOL - I havn't done so. It is just their broken cashier system that has totally wrong numbers in the transaction lists.

Example:

09/05/2008 10:40:28 Deposit (-231.95 EUR @ 1.54633) into Poker USD 150.00

I havn't put nothing to poker since months !!!!

And why are 150 US$ = -231,95 EUR ???

Actually, I put 150 EUR to Casino !!

And this goes on with all the lines in the transaction list... CHAOS

I had it 2 times now, that I deposited funds to casino and the money was gone from Moneybookers but wasn't credited to casino. Each time I had to claim and beg to get my deposit credited to my account... BROKEN SYSTEM

If you do not claim and beg and mail and chat, NOTHING happens, NOTHING !!!
 
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Nicole50

Dormant account
Joined
Sep 13, 2006
Location
Netherland
What I know is that They had technical problems last days (yesterday also)and even it was not possible to download the casino. I think it is technical issue not more.

Iam depositing using Neteller at Canbet and no problems at all. Regarding the bonus, I can say this is difficult issue at Canbet.

That's what I know about them and when requesting your deposit to be credited and they do it for you, then it is sur technical issue.I dont beleive they will take your money. It's happen to me same at other casinos and I asked them to put my deposit into my account.
 

uungy

Dormant account
PABaccred
PABnoaccred
PABnononaccred
Joined
Jul 11, 2004
Location
Planet Earth (I think)
Have you tried PM'ing the rep?

He really answers fast, and sorts everything out!

Link Outdated / Removed

By the way he is pretty generous too :)
 

poser

Experienced Member
Joined
Aug 16, 2007
Location
Hamburg
SOLVED !!!

Hi,

just 12 hours after I contacted rep and posted this I got the bonus.

Good job rep. THX

But it is really a chaos there. When I look at the mail I got from them in this issue, I only can imagine that they were written by diff. people, noone knowing what the other is doing and so on...
 
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