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Can someone answer this question for me..."The Gaming Club"

Discussion in 'Online Casinos' started by just play, Jul 21, 2006.

    Jul 21, 2006
  1. just play

    just play closed account

    Occupation:
    Director of Home Operations
    Location:
    USA
    I received an email from "The Gaming Club" that says buy $50 get $50, then it says there is a 72 hour waiting period (who wants to wait 3 days before playing?)

    So I email them and ask them if I can play with the first $50 while waiting for the second $50 to get into my account...

    I waited more then 24 hours for an answer and still never got the answer I was asking about!!!

    What is so hard about answering a simple question...can I play with my first $50 and still get the bonus??? Also do I have to wager 30x on just the bonus $50 or both the deposit and bonus?


    Why can't casinos have simple rules :mad:


    ***Here is a copy of the first email......

    This weekend, while you play your favorite games,
    The Gaming Club Online Casino gives you:


    Get 50 credits free when you Buy 50 credits


    We've also added a fantastic new feature to the casino.
    Find out more below.


    HOW TO COLLECT YOUR 50 CREDITS


    1. Deposit 50 credits or more into your
    casino account tgcXXXXXX before 18H00 on July 24 2006 (EST).

    2. Ensure that you have made all the deposits you want
    before you claim this offer

    3. Once your deposit reflects in your casino account
    make sure you claim your Bonus on the homepage of
    your gaming software.

    You may also claim via the link below:


    Bonus claims will be processed within 72 hours

    PLEASE NOTE that once you submit your claim,
    subsequent deposits will not be eligible for this
    promotion.


    ****And here is a copy of the reply I finally got......

    Good day,

    Thank you for emailing Belle Rock Entertainment.

    We sincerely apologize for the delay in response to your email, this has been due to technical difficulties experienced, which has now been resolved.

    We can assure you that you are indeed eligible to receive the bonus offer sent to you in an email yesterday. This is the Buy $50,Get $50 promotion.

    A deposit of $50 is needed to be made after which you would enter your details on the claim link provided in the email:


    Please read the terms and conditions before submitting your claim.

    Once claimed, the quickest time period that the bonus can reflect in your casino account is within 20 minutes up to 4 hours. The 72 hour period is given, should there be technical delays with the bonus crediting system, in which time it would be resolved.

    We can assure you that these type of bonuses are credited much quicker than the casinos sign-up offers previously given to you.

    Should you require any further assistance, feel free to contact our support desk which is available 24 hours a day, 7 days a week. We look forward to being of service to you again.


    :what:
     
  2. Jul 21, 2006
  3. NoMouthToScream

    NoMouthToScream Experienced Member

    Occupation:
    Employed
    Location:
    USA
    I got the same offer and I went busto. Anyhow all it means is no wagers will count toward the bonus requirements until it's actually in your account. That being said, you can of course play with your deposited $50. "Within" 72 hours is the keyword here. It can arrive sooner than 72 hours. My bonus arrived in a couple of hours (5 - 7).

    I deposited $50, entered my email address. I waited couple of hours. And my balance was $100. You don't have to wait the couple of hours to play. You can still play with that $50. Just know that the wagering requirements will not count.
     
    1 person likes this.
  4. Jul 21, 2006
  5. just play

    just play closed account

    Occupation:
    Director of Home Operations
    Location:
    USA
    I just called them, and they told me it would count? (not that i can ever understand what they are saying, but that's what i thought the woman said) Why would someone want to wait hours to play after depositing?? It makes no sense...
     
  6. Jul 21, 2006
  7. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Why


    Why indeed would ANY casino want to be tellling customers to wait 72 hours before playing, thats another 72 hours the casino has to wait for the profit:D


    Oddly enough, till recently B&M casinos here in the UK had to tell new customers to go away and come back 24 hours later before they were allowed to play, they didn't like this as they made less profit - it may have been a good thing for the customers though, no spur of the moment gambling spree after a night out on the town!
     
    1 person likes this.
  8. Jul 22, 2006
  9. ballysdb

    ballysdb Dormant account

    Occupation:
    automotive biller
    Location:
    Long Island NY
    I often get this email offer. I beleive that if you claim the bonus, which should be on the homepage when you log into the casino, it should only take an hour or so. For some reason if you claim it through the email link it can take up to 72 hours. I play right away! I could never wait to play! :D
     
    1 person likes this.
  10. Jul 22, 2006
  11. just play

    just play closed account

    Occupation:
    Director of Home Operations
    Location:
    USA
    I called them again, and while I was on the phone with the man, the $50 bonus popped up in my account (it was literally like 5 minutes after I made the claim)...I must have been asking too many questions...lol.

    I don't know how I did it, but I met the requirements and now have $300 bucks in my account!!!

    I have been playing all night...I was down to my last $5 and went to Thunderstruck and hit $90 on something...I think it was those blue things. and that started me going up and up.

    It is past midnight here, so now I must go to bed...hopefully tomorrow I can hit something really good! I'm dying to post a winning screen shot!
     
  12. Jul 22, 2006
  13. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek
    WTG! Congrats on some good play. And ... ummm... it's none of my business.... but don't forget where the cashout button is! ;) I'd hate to see the casino get it all back....

    Good luck!
     

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