I received an email from "The Gaming Club" that says buy $50 get $50, then it says there is a 72 hour waiting period (who wants to wait 3 days before playing?)
So I email them and ask them if I can play with the first $50 while waiting for the second $50 to get into my account...
I waited more then 24 hours for an answer and still never got the answer I was asking about!!!
What is so hard about answering a simple question...can I play with my first $50 and still get the bonus??? Also do I have to wager 30x on just the bonus $50 or both the deposit and bonus?
Why can't casinos have simple rules
***Here is a copy of the first email......
This weekend, while you play your favorite games,
The Gaming Club Online Casino gives you:
Get 50 credits free when you Buy 50 credits
We've also added a fantastic new feature to the casino.
Find out more below.
HOW TO COLLECT YOUR 50 CREDITS
1. Deposit 50 credits or more into your
casino account tgcXXXXXX before 18H00 on July 24 2006 (EST).
2. Ensure that you have made all the deposits you want
before you claim this offer
3. Once your deposit reflects in your casino account
make sure you claim your Bonus on the homepage of
your gaming software.
You may also claim via the link below:
Bonus claims will be processed within 72 hours
PLEASE NOTE that once you submit your claim,
subsequent deposits will not be eligible for this
promotion.
****And here is a copy of the reply I finally got......
Good day,
Thank you for emailing Belle Rock Entertainment.
We sincerely apologize for the delay in response to your email, this has been due to technical difficulties experienced, which has now been resolved.
We can assure you that you are indeed eligible to receive the bonus offer sent to you in an email yesterday. This is the Buy $50,Get $50 promotion.
A deposit of $50 is needed to be made after which you would enter your details on the claim link provided in the email:
Please read the terms and conditions before submitting your claim.
Once claimed, the quickest time period that the bonus can reflect in your casino account is within 20 minutes up to 4 hours. The 72 hour period is given, should there be technical delays with the bonus crediting system, in which time it would be resolved.
We can assure you that these type of bonuses are credited much quicker than the casinos sign-up offers previously given to you.
Should you require any further assistance, feel free to contact our support desk which is available 24 hours a day, 7 days a week. We look forward to being of service to you again.
So I email them and ask them if I can play with the first $50 while waiting for the second $50 to get into my account...
I waited more then 24 hours for an answer and still never got the answer I was asking about!!!
What is so hard about answering a simple question...can I play with my first $50 and still get the bonus??? Also do I have to wager 30x on just the bonus $50 or both the deposit and bonus?
Why can't casinos have simple rules
***Here is a copy of the first email......
This weekend, while you play your favorite games,
The Gaming Club Online Casino gives you:
Get 50 credits free when you Buy 50 credits
We've also added a fantastic new feature to the casino.
Find out more below.
HOW TO COLLECT YOUR 50 CREDITS
1. Deposit 50 credits or more into your
casino account tgcXXXXXX before 18H00 on July 24 2006 (EST).
2. Ensure that you have made all the deposits you want
before you claim this offer
3. Once your deposit reflects in your casino account
make sure you claim your Bonus on the homepage of
your gaming software.
You may also claim via the link below:
Bonus claims will be processed within 72 hours
PLEASE NOTE that once you submit your claim,
subsequent deposits will not be eligible for this
promotion.
****And here is a copy of the reply I finally got......
Good day,
Thank you for emailing Belle Rock Entertainment.
We sincerely apologize for the delay in response to your email, this has been due to technical difficulties experienced, which has now been resolved.
We can assure you that you are indeed eligible to receive the bonus offer sent to you in an email yesterday. This is the Buy $50,Get $50 promotion.
A deposit of $50 is needed to be made after which you would enter your details on the claim link provided in the email:
Please read the terms and conditions before submitting your claim.
Once claimed, the quickest time period that the bonus can reflect in your casino account is within 20 minutes up to 4 hours. The 72 hour period is given, should there be technical delays with the bonus crediting system, in which time it would be resolved.
We can assure you that these type of bonuses are credited much quicker than the casinos sign-up offers previously given to you.
Should you require any further assistance, feel free to contact our support desk which is available 24 hours a day, 7 days a week. We look forward to being of service to you again.