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Can somebody explain me?

Discussion in 'Online Casinos' started by retlaw, Sep 20, 2005.

    Sep 20, 2005
  1. retlaw

    retlaw Meister Member

    I want to file a complaint against Windows Casino at Montana Overseas but there are a few terms in their form that I do not understand well.
    English is not my mother tongue :(
    Can you please explain to me the following :

    "Was Faxback form submitted"
    "Have you charged back your account"

    Your help is very much appreciated.

  2. Sep 20, 2005
  3. tencardcharlie

    tencardcharlie Dormant account

    The playboy mansion.
    Ouch... Windows casino = you'll probably never see your money again

    "Charge back" is when you dispute a credit card deposit to force the company to pay back the amount paid.

    Faxback form. If you ever recieved a form, filled it and faxed it back to the casino the answer should be yes, otherwise no. Or so I think.
  4. Sep 20, 2005
  5. retlaw

    retlaw Meister Member

    Thank you for the answer tencardcharlie,

    I must say I always got my money from Windows Casino,and I am playing there more than 2 years.
    Problem with them is the poor communication.
    But in this case it is a check, which they have sent, but I never received it.
    It can be lost somewhere, but one way or another, I want my money.

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