Can somebody explain me?

retlaw

Meister Member
Joined
Sep 13, 2005
Location
Earth
I want to file a complaint against Windows Casino at Montana Overseas but there are a few terms in their form that I do not understand well.
English is not my mother tongue :(
Can you please explain to me the following :

"Was Faxback form submitted"
"Have you charged back your account"

Your help is very much appreciated.

Retlaw
 

tencardcharlie

Dormant account
Joined
Jul 18, 2005
Location
The playboy mansion.
Ouch... Windows casino = you'll probably never see your money again

"Charge back" is when you dispute a credit card deposit to force the company to pay back the amount paid.

Faxback form. If you ever recieved a form, filled it and faxed it back to the casino the answer should be yes, otherwise no. Or so I think.
 

retlaw

Meister Member
Joined
Sep 13, 2005
Location
Earth
Thank you for the answer tencardcharlie,

I must say I always got my money from Windows Casino,and I am playing there more than 2 years.
Problem with them is the poor communication.
But in this case it is a check, which they have sent, but I never received it.
It can be lost somewhere, but one way or another, I want my money.
 

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