Can not deposit at 32Red

[klauskunterbunt]

Has anyone else Problems to deposit at 32Red? I always get the Error Message:"Error -118 when loading url https://bank8.valueactive.eu/382/default.asp" if i open the Bank Tab.And no live chat anymore, instead a fxx Help Center....

 

[Tirilej]

There is live chat. You just have to dig a little deep to find them.
Go back and try again and good luck

 

[mac72]

there is live chat,go to 24/7 support, then go to help centre,then my account and if you scroll to bottom of page you will get live chat.Telephone support 00448081803232

 

[klauskunterbunt]

Hi Tirilej,

thank you for this "instant" answer .
Where do i have to dig? See only the Help Center, Skype an Snail Mail?

 

[Tirilej]

Hi Tirilej,

thank you for this "instant" answer .
Where do i have to dig? See only the Help Center, Skype an Snail Mail?

Look one post up what Mac said. We are fast sometimes

 

[klauskunterbunt]

Thank you mac72!

 

[hedgehok]

Try to reload the client.

If this doesn't work go to C:\Microgaming\Casino\32red\mupdb and delete the files in there.

Start the client again and try once more.

 

[klauskunterbunt]

Look one post up what Mac said. We are fast sometimes

I would say predictive ^^ I was typing my Question and the answer was there before..

 

[Tirilej]

I would say predictive ^^ I was typing my Question and the answer was there before..

Ha...I just wish that 32Red had gone that way too with their support instead of backing a step.
I have to call it that because there is no way I'm hunting for live chat if it's not some panic situation.

I didn't mean you shouldn't try now. I just said what I should /will do

 

[Jono777]

I think that they are running some updates this evening.

No problem depositing as I did that and logged off till later but download client forced casino restart twice to 'Install Important updates'

Not 100% but maybe this has something to do with it?

 

[klauskunterbunt]

I made a clean uninstall, deleted everything from 32red and reinstalled and now it works.
I do not know what the problem is or was, but it is on my PC, not 32Red´s Problem.


Thank you all for the help!!! :clap::notworthy