I have been a player since the ancient years of online casinos. Had my ups and downs.
This evening logged into my CR rewards and went on to talk to a rep. Asked if I had any bonuses not claimed yet. He stated , You will not get to use your VIP points. I was set back, and asked why as I was a member since 2001. There was no reason given.
I think this is the starting to the end of online casinos, this bu**s*^t do whatever they want without any rules or regulations.
I think of my 10+ years with Casino Rewards group, they must be up a few thousand on me. This is crazy...
Here is a snippet of my convo:
Axel: $100 deposit gets 10,000 in VIP Points (which is = $100 in bonus money)
Axel: The temporary suspension of Casino Rewards VIP points is based on a number of contributing factors, including your entire history within the Casino Rewards network.
Axel: As indicated in your Casino Rewards page, we are unable to provide you with the specific criteria by which the suspension will be lifted.
Axel: We simply ask that you continue to demonstrate an intention to play, deposit & wager at the casino in accordance with the casino’s terms and conditions. Your entitlement to redeem points will then be replaced.
me: Ummmm
me: i never knew this
me: When was I suspended
Axel: I don't know, it just appeared on the account when I openned it.
Axel: it will go away though.
This evening logged into my CR rewards and went on to talk to a rep. Asked if I had any bonuses not claimed yet. He stated , You will not get to use your VIP points. I was set back, and asked why as I was a member since 2001. There was no reason given.
I think this is the starting to the end of online casinos, this bu**s*^t do whatever they want without any rules or regulations.
I think of my 10+ years with Casino Rewards group, they must be up a few thousand on me. This is crazy...
Here is a snippet of my convo:
Axel: $100 deposit gets 10,000 in VIP Points (which is = $100 in bonus money)
Axel: The temporary suspension of Casino Rewards VIP points is based on a number of contributing factors, including your entire history within the Casino Rewards network.
Axel: As indicated in your Casino Rewards page, we are unable to provide you with the specific criteria by which the suspension will be lifted.
Axel: We simply ask that you continue to demonstrate an intention to play, deposit & wager at the casino in accordance with the casino’s terms and conditions. Your entitlement to redeem points will then be replaced.
me: Ummmm
me: i never knew this
me: When was I suspended
Axel: I don't know, it just appeared on the account when I openned it.
Axel: it will go away though.