Caddell group keeps taking my money despite self-exclusion from other sites

Avernite

Banned User
PABnononaccred
Title self-explanatory. I find I am able to open and deposit (and in most cases verify) accounts across the Caddell Casino group. I've sent the group a message to see if they can blanket self-exclude me from the group, and to see if they can refund my deposits made after my first self-exclusion (I have never cashed out at this group).

Does anyone know how this will go? I just want to stop gambling and this has cost me money I cannot afford. :(
 

Avernite

Banned User
PABnononaccred
No need for the aggression mate. I know the chances of refund are slim to none just mainly after the blanket ban and just wanted to see if anyone here had any experience in this issue.
 

suchfun

Banned User
No need for the aggression mate. I know the chances of refund are slim to none just mainly after the blanket ban and just wanted to see if anyone here had any experience in this issue.
Just stop trying to scam ok,if you won would you be giving back the cash???
 

G1000

Newbie member
PABnononaccred
Think they have to return your deposits if you’re from U.K. and self excluded. If not you can report them to the UKGC
 

Jono777

Meister Member
CAG
mm1
mm4
No need suchfun, no need at all

Drop Caddell management an email explaining your situation in full, keep it accurate and polite, you never know they may reach a middle ground compromise.

(get contact details from their live support)
 

Avernite

Banned User
PABnononaccred
Just stop trying to scam ok,if you won would you be giving back the cash???
How is asking for a blanket ban a scam? Only mention deposits after self exclusion because they shouldn't really be taking them especially after verification etc. But i don't really expect it back and that's not what it's really about.
 

suchfun

Banned User
Sometimes people are at the end of their tether with gambling addiction and it wouldn't hurt to at least be polite :)


or you think maybe he keeps making other accs deposit after deposit then try run one of his 8000 accounts one will pay off get real
 

Avernite

Banned User
PABnononaccred
No need suchfun, no need at all

Drop Caddell management an email explaining your situation in full, keep it accurate and polite, you never know they may reach a middle ground compromise.

(get contact details from their live support)
Couldn't find anything beyond white hat gaming "leave a message" type thing. Left a message there do you think that'd suffice?
 

G1000

Newbie member
PABnononaccred
Absolute nonsense. Their security checks are obviously good enough to pick up this kind of thing the likelihood he would never walk away a winner anyway. They should have a better understanding of responsible gambling rules if they can’t return the guys deposits
 

Scotgirl

Newbie member
It’s comments like Suchfun’s that put new people off posting on here asking advice. Sorry but that’s the way some people will see it
 
Last edited:

suchfun

Banned User
No need suchfun, no need at all

Drop Caddell management an email explaining your situation in full, keep it accurate and polite, you never know they may reach a middle ground compromise.

(get contact details from their live support)
Do you think for one minute that a addict would just keep making acc after acc on same platform? or would he make other accs at the 9 billion other sites,seen these types of threads over and over it gets old
 

suchfun

Banned User
It’s comments like Suchfun’s that put new people posting on here asking advice. Sorry but that’s the way some people will see it
no one in this thread is asking for advice, he or she asking how to get deposits back after making acc. after acc.
 

Scotgirl

Newbie member
Do you think for one minute that a addict would just keep making acc after acc on same platform? or would he make other accs at the 9 billion other sites,seen these types of threads over and over it gets old
I think it’s a real possibility that an addict would do that! In fact an addict would do practically anything to get a fix. It’s the nature of addiction. The probability is that an addict would of self excluded from every casino operator and is trying their luck opening new accounts with a same group their excluded from. It’s how the addicted mind works
 

greylady

Behind every great man is a woman rolling her eyes
or you think maybe he keeps making other accs deposit after deposit then try run one of his 8000 accounts one will pay off get real
He is a newbie to the forum. Is giving him the benefit of the doubt and a polite response so hard to do? I hope you don't have to join a new forum one day and be met with the same response, I see it as rude and obnoxious - enough said.
 

Lincolnuk

Senior Member
MM
Little Bemused how this happened. With a bit of knowledge how things work at this group any self accounts within the group pings up on there system should a attempt to sign up/play/deposit etc on any of there brands. The group may have its downfalls when it comes to Withdrawal times etc but they aint no cowboys. If the OP has all is account addressed the same/used the same name and not VPN then the system blocks them.

I dont know about in NZ but in the uk all accounts there are checked against the Electoral roll. Soft credit check so to speak
 

Scotgirl

Newbie member
no one in this thread is asking for advice, he or she asking how to get deposits back after making acc. after acc.
I agree
no one in this thread is asking for advice, he or she asking how to get deposits back after making acc. after acc.
I agree but the op has admitted gambling problems and as such sounds that they need help. They are asking about blanket bans on platforms that clearly is not happening with all operaters.
 

dbl88

Registered
OFc he should get the money back if he loses after a casino group self exclusion, because they wouldnt pay if he won right? so i really hope its in every little casinos Rules for even getting a license in the first place.
 
Top