coolrunnings19
Newbie member
- Joined
- Jan 2, 2019
- Location
- Uk
I want to post my experience as a result of Broadway Gaming's Self-exclusion failures which resulted me in losing a five figure sum over just a couple of weeks!
I had a self-exclusion in place with one of the sites operated by Broadway Gaming and a few months later attempted to open an account at one of their sister sites - it was blocked and I found out later that it was a sister site hence why I was blocked. However, I was then invited to open the account anyway and ended up losing several thousand.
Any ideas guys on what my follow up action should be? I have read that other casinos have refunded deposits in similar scenarios and wondered if they should be doing the same?I thought the brand looked pretty cool and reasonable but was unaware that a casino could undertake an action such as this! Now I have ended up losing all this money as a result!
Any comments and suggestions would be greatly appreciated
I had a self-exclusion in place with one of the sites operated by Broadway Gaming and a few months later attempted to open an account at one of their sister sites - it was blocked and I found out later that it was a sister site hence why I was blocked. However, I was then invited to open the account anyway and ended up losing several thousand.
Any ideas guys on what my follow up action should be? I have read that other casinos have refunded deposits in similar scenarios and wondered if they should be doing the same?I thought the brand looked pretty cool and reasonable but was unaware that a casino could undertake an action such as this! Now I have ended up losing all this money as a result!
Any comments and suggestions would be greatly appreciated