Payout Limits Correction Brightshare / Jackpot Factory Payout Limits

[mattsgame]

Well, it seems Brightshare is not only screwing affiliates by changing terms, it also looks like players have some new terms.

All of the Jackpot Factory casinos now have a $4,000 cash out limit as seen here:

8.3 The maximum total value a player may withdraw per week, between 12:01 a.m. GMT on one Tuesday and 11:59 p.m. GMT on the following Monday, is 4,000 credits. For customers playing in Swedish Krona or Norwegian Krone, the maximum withdrawal value per week is 20,000 credits. The remaining amount will be returned to the player’s account until such time that the player is eligible for a further withdrawal. This clause will be applied at the sole discretion of the casino.

8.4 Funds, loyalty points, and/or casino credits may only be transferred between casino accounts registered to the same player in the same currency. Transfers to third parties are not permitted under any circumstances.

There is no mention of Jackpots, lets hope it does not apply to them.

These limits apply to:

All Slots Casino
All Jackpots Casino
Wild Jack Casino
First Web Casino
VIP Lounge Casino
All Slots Mobile
Wild Jack Mobile

Cheers
Matt

 

[Webzcas]

Regarding progressive wins, there should be NO drip feeding of winnings at all. As each casino which carries the progressive games pay a percentage of the bet stake into the progressive pool. When I worked at Ladbrokes it was called I think Jumbo Jackpots, which is controlled by the software company. In the case of the Jackpot Factory Group and their progressive games it would be Microgaming.

Once a progressive jackpot is won and verified by Microgaming, Jumbo Jackpots or whatever they are called now, make the payment of the progressive jackpot in full to the operator. The operator then uses this money to pay the player in full.

If any casino tries to drip feed a progressive jackpot win, this is rogue activity.

I doubt very much that a Microgaming Licensee would be allowed to do such a thing. But in light as to what Brightshare the affiliate arm of Jackpot Factory have implemented and their official communcation which can be read here on this matter ( also copied word for word and posted on AGD, CAP and GPWA ). Perhaps it would be good to get some clarification from the Jackpot Factory rep concerning progressive wins at their casinos.

 

[Casinomeister]

It's against MGS policy to spoon feed progressive wins. Weekly or monthly payout limits won't apply. Playtech casinos are still allowed to do this BTW.

Edited to add: this new policy will adversely affect their score in the accred section.

 

[vinylweatherman]

Regarding progressive wins, there should be NO drip feeding of winnings at all. As each casino which carries the progressive games pay a percentage of the bet stake into the progressive pool. When I worked at Ladbrokes it was called I think Jumbo Jackpots, which is controlled by the software company. In the case of the Jackpot Factory Group and their progressive games it would be Microgaming.

Once a progressive jackpot is won and verified by Microgaming, Jumbo Jackpots or whatever they are called now, make the payment of the progressive jackpot in full to the operator. The operator then uses this money to pay the player in full.

If any casino tries to drip feed a progressive jackpot win, this is rogue activity.

I doubt very much that a Microgaming Licensee would be allowed to do such a thing. But in light as to what Brightshare the affiliate arm of Jackpot Factory have implemented and their official communcation which can be read here on this matter ( also copied word for word and posted on AGD, CAP and GPWA ). Perhaps it would be good to get some clarification from the Jackpot Factory rep concerning progressive wins at their casinos.

Probably (hopefully) an oversight. It would be the first ever Microgaming casino to drip feed a progressive win otherwise, and I am sure Microgaming itself would intervene because of the negative publicity surrounding the first instance.

Far more worrying is the £4000 per week limit, more commonly seen with RTG casinos, and not something I thought would be seen at Microgaming.

The only real explanation we ever got over this at RTG casinos was cashflow, caused by RTG operators generally being smaller and needing to throttle payments to big winners in order to maintain liquidity.

I can only assume that the dramatic decline in players and deposits is the driving factor for Microgaming casinos now starting to implement these weekly limits.

It would not in itself be considered rogue, after all, Club World has long had a $3000 weekly limit, and is accredited.

It is high rollers that are likely to feel the effects of this new policy, as wins over £4000 are more usual for them. If sufficiently disciplined, it will mean LESS money overall for the casino, as they would stop playing further whilst they awaited the staggered payments, rather than perhaps coming back the following week for another go.

Even more shocking is that they have applied this to VIP Lounge, a casino where high rollers are likely to end up as they are more likely to be VIP players.

The common factor in all this seems to be Malta. This seems to have come soon after the old Jackpot Factory casinos moved from Kahnawake to Malta, supposedly an "improvement" for their player base that is now focussed mainly on Europe. They seem to be drip feeding these negative changes over time. The first (before the move) was the move to 48 hour pending from 24, and removing the flush facility. Other moves have included the removal of the VIP perk of only 15xB WR, and in some cases making the standard WR 40xB.

Such moves will surely encourage players to look elsewhere for better terms, and at present, they are easily found.

This change has made Casino Rewards look good, I just had my £7500 withdrawal paid today, a bank holiday in the UK. If this was All Slots, I would have received £4000, and not today either (bank holiday), followed by £3500 next week, and probably mid to end of the week due to how they define the week in terms of how the limit applies.

The other promotions (including boni) at All Slots also make Casino Rewards look good.

Red Flush and Fortune Lounge still seem to have 24 hour pending, better than Casino Rewards, and as far as I can see, no staggered payments. 32Red is better still, same day payments are sometimes made.

 

[KasinoKing]

It is high rollers that are likely to feel the effects of this new policy, as wins over £4000 are more usual for them. If sufficiently disciplined, it will mean LESS money overall for the casino, as they would stop playing further whilst they awaited the staggered payments, rather than perhaps coming back the following week for another go.

The term does say "This clause will be applied at the sole discretion of the casino.", but if I were a high-roller I would still be very wary of playing with this term in place, because if they are not going to apply it to high-rollers, surely they would state that in the terms also.

KK

 

[dunover]

Probably (hopefully) an oversight. It would be the first ever Microgaming casino to drip feed a progressive win otherwise, and I am sure Microgaming itself would intervene because of the negative publicity surrounding the first instance.

Far more worrying is the £4000 per week limit, more commonly seen with RTG casinos, and not something I thought would be seen at Microgaming.

The only real explanation we ever got over this at RTG casinos was cashflow, caused by RTG operators generally being smaller and needing to throttle payments to big winners in order to maintain liquidity.

I can only assume that the dramatic decline in players and deposits is the driving factor for Microgaming casinos now starting to implement these weekly limits.

It would not in itself be considered rogue, after all, Club World has long had a $3000 weekly limit, and is accredited.

It is high rollers that are likely to feel the effects of this new policy, as wins over £4000 are more usual for them. If sufficiently disciplined, it will mean LESS money overall for the casino, as they would stop playing further whilst they awaited the staggered payments, rather than perhaps coming back the following week for another go.

Even more shocking is that they have applied this to VIP Lounge, a casino where high rollers are likely to end up as they are more likely to be VIP players.

The common factor in all this seems to be Malta. This seems to have come soon after the old Jackpot Factory casinos moved from Kahnawake to Malta, supposedly an "improvement" for their player base that is now focussed mainly on Europe. They seem to be drip feeding these negative changes over time. The first (before the move) was the move to 48 hour pending from 24, and removing the flush facility. Other moves have included the removal of the VIP perk of only 15xB WR, and in some cases making the standard WR 40xB.

Such moves will surely encourage players to look elsewhere for better terms, and at present, they are easily found.

This change has made Casino Rewards look good, I just had my £7500 withdrawal paid today, a bank holiday in the UK. If this was All Slots, I would have received £4000, and not today either (bank holiday), followed by £3500 next week, and probably mid to end of the week due to how they define the week in terms of how the limit applies.

The other promotions (including boni) at All Slots also make Casino Rewards look good.

Red Flush and Fortune Lounge still seem to have 24 hour pending, better than Casino Rewards, and as far as I can see, no staggered payments. 32Red is better still, same day payments are sometimes made.

Yes, there are a few things here.
Firstly I did post a thread a while back about the glut of casinos moving jurisdiction to Malta, and had no comments as to why, I still can like VWM only conjecture as to the reasons, but the pieces maybe falling together now.
https://www.casinomeister.com/forums/threads/anyone-had-iom-malta-jurisdiction-e-mails.56519/

Secondly, I welcome the update to the accreditation scores and changes in T&C's as I mentioned in another thread - we have to keep the CM admin informed if we notice such.

https://www.casinomeister.com/forums/threads/accredited-casino-profiles-we-can-help.56093/

I don't know if my observations about the inaccuracies in Wintingo's criteria have been reflected in the accredited section yet - they too have a low weekly cashout limit which is not mentioned there plus the pending is 48 not 24 as stated.

Same goes for VWM's 10-day observation regarding Lucky Nugget.

These limits may not concern many low-rollers but all it takes is a lucky hit on BDBA or IR and you could be the victim of the 4k cashout. What would you do? You have 4.8k say after a good run. You cashout 4k and then effectively have a 7-day or 9-day pending on the 800. So you play it. It's just another bad practice to exacerbate the pending issue.

Obviously VWM is hot on this subject as he makes w/d's of over that amount on a regular basis and would need to know this before he embarks on an AWP-battering which can easily exceed the limit.

Mg must be complicit in these limits and it wouldn't surprise me if they set a minimum criteria for their clients which could well be what these clients are gradually deciding will be appropriate, for whatever player-detrimental reason.

Again, firstly let's see this added to the casino accreditation info on CM, and then secondly vote with your wallets.....

 

[ChopleyIOM]

Presumably this is just a casino group's way of saying 'We haven't got very much money'?

 

[Casinomeister]

...
I don't know if my observations about the inaccuracies in Wintingo's criteria have been reflected in the accredited section yet - they too have a low weekly cashout limit which is not mentioned there plus the pending is 48 not 24 as stated...

I've been out for nearly four weeks, but I'm getting the changes updated shortly.

 

[Balthazar]

I've been out for nearly four weeks, but I'm getting the changes updated shortly.

IMO there should be a thread to report inaccuracies in the accredited section. Or better yet, reps should be responsible to keep you updated when they change something.

 

[dunover]

I've been out for nearly four weeks, but I'm getting the changes updated shortly.

Yes, that wasn't a dig btw! If people don't report it then nothing will happen. Perhaps in line with baltazars suggestion you could amend the title of the thread I already started which is quoted above, re. reporting changes to accreditation criteria.

Old URL

 

[vinylweatherman]

Yes, there are a few things here.
Firstly I did post a thread a while back about the glut of casinos moving jurisdiction to Malta, and had no comments as to why, I still can like VWM only conjecture as to the reasons, but the pieces maybe falling together now.
https://www.casinomeister.com/forums/threads/anyone-had-iom-malta-jurisdiction-e-mails.56519/

Secondly, I welcome the update to the accreditation scores and changes in T&C's as I mentioned in another thread - we have to keep the CM admin informed if we notice such.

https://www.casinomeister.com/forums/threads/accredited-casino-profiles-we-can-help.56093/

I don't know if my observations about the inaccuracies in Wintingo's criteria have been reflected in the accredited section yet - they too have a low weekly cashout limit which is not mentioned there plus the pending is 48 not 24 as stated.

Same goes for VWM's 10-day observation regarding Lucky Nugget.

These limits may not concern many low-rollers but all it takes is a lucky hit on BDBA or IR and you could be the victim of the 4k cashout. What would you do? You have 4.8k say after a good run. You cashout 4k and then effectively have a 7-day or 9-day pending on the 800. So you play it. It's just another bad practice to exacerbate the pending issue.

Obviously VWM is hot on this subject as he makes w/d's of over that amount on a regular basis and would need to know this before he embarks on an AWP-battering which can easily exceed the limit.

Mg must be complicit in these limits and it wouldn't surprise me if they set a minimum criteria for their clients which could well be what these clients are gradually deciding will be appropriate, for whatever player-detrimental reason.

Again, firstly let's see this added to the casino accreditation info on CM, and then secondly vote with your wallets.....

This is why such terms concern me. If this was not usually applied, I would have expected VIP players at least to be specifically exempt from the limit. By NOT stating this, it seems they intend a broad range of players, including VIPs, to be suffering this restriction. Further, by making it "at manager's discretion", they can apply or not apply this term on a whim, so players have no way of knowing when they deposit whether this term will be applied to their withdrawal.

On the top £10 stake, the AWP jackpot starts at £5000, so already this term kicks in. Sometimes however, they go on "megastreak" paying several times the jackpot value from the top feature. These are the withdrawals I could be waiting weeks, if not months, to receive.

At their peak, Jackpot Factory would pay with no weekly limit, and would flush for all, not just VIPs. They also offered far more in the way of bonuses and tournaments, and with higher prizes. These have steadily evaporated, and eventually I was stripped of my VIP status as my level of play had dropped considerably. This was mostly because the big week long promos and wager challenge tournaments had been stopped altogether, and there was very little to replace them.

Red Flush are now the king of wager challenge tournaments, but sadly they are often beset with technical problems, and I have aborted many attempts due to this. They also pay faster, and I have seen no sign yet of them applying a weekly limit.

 

[dunover]

This is why such terms concern me. If this was not usually applied, I would have expected VIP players at least to be specifically exempt from the limit. By NOT stating this, it seems they intend a broad range of players, including VIPs, to be suffering this restriction. Further, by making it "at manager's discretion", they can apply or not apply this term on a whim, so players have no way of knowing when they deposit whether this term will be applied to their withdrawal.

On the top £10 stake, the AWP jackpot starts at £5000, so already this term kicks in. Sometimes however, they go on "megastreak" paying several times the jackpot value from the top feature. These are the withdrawals I could be waiting weeks, if not months, to receive.

At their peak, Jackpot Factory would pay with no weekly limit, and would flush for all, not just VIPs. They also offered far more in the way of bonuses and tournaments, and with higher prizes. These have steadily evaporated, and eventually I was stripped of my VIP status as my level of play had dropped considerably. This was mostly because the big week long promos and wager challenge tournaments had been stopped altogether, and there was very little to replace them.

Red Flush are now the king of wager challenge tournaments, but sadly they are often beset with technical problems, and I have aborted many attempts due to this. They also pay faster, and I have seen no sign yet of them applying a weekly limit.

Well, as they say in company employment rules, like sick pay, 'discretion = discrimination'. I agree; to play big stakes and await the whim of the management as to whether you are paid quickly is wholly unacceptable.
I still can't fathom what's behind this exodus to Maltese jurisdiction. These casinos must have an inexhaustible supply of suckers and the unadvised.

 

[vinylweatherman]

Well, as they say in company employment rules, like sick pay, 'discretion = discrimination'. I agree; to play big stakes and await the whim of the management as to whether you are paid quickly is wholly unacceptable.
I still can't fathom what's behind this exodus to Maltese jurisdiction. These casinos must have an inexhaustible supply of suckers and the unadvised.

The main benefit is that Malta is on the UK whitelist, but why now, when this whitelist system is going to be replaced by secondary licensing in a couple of years.

Perhaps one reason is that Kahnawake are now actually taking player protection seriously, whereas Malta is very much a rubber stamp "pay your fee and get on with it" jurisdiction, much like Kahnawake was in the old days.

Most EU countries have decided to bring in their own schemes, and being located in another EU jurisdiction has not helped, France and Spain have already closed down to them, and Germany is trying to, but has fragmented rules depending on which German state is involved. You can't even take players from Malta if you are licensed there, but this is a very small market to sacrifice.

 

[mattsgame]

Yes, that wasn't a dig btw! If people don't report it then nothing will happen. Perhaps in line with baltazars suggestion you could amend the title of the thread I already started which is quoted above, re. reporting changes to accreditation criteria.

https://www.casinomeister.com/forums/threads/accredited-casino-profiles-we-can-help.56093/

Dunover, you can alert Bryan to any changes in this category (the one I posted in) Accredited Casino Updates

When you start a new thread you can chose between these prefixes:

Accolades Correction
Casino Owner Correction
Casino Rep Issue
Flushing Correction
License Correction
Payout Limit Correction
Payout Time Correction
Software Correction
Reverse Time Correction
Weekend Cashout Correction
Misc Correction

The more people that post in here about the updates and corrections the better

Cheers
Matt

 

[bet4fun]

The main benefit is that Malta is on the UK whitelist, but why now, when this whitelist system is going to be replaced by secondary licensing in a couple of years.

Perhaps one reason is that Kahnawake are now actually taking player protection seriously, whereas Malta is very much a rubber stamp "pay your fee and get on with it" jurisdiction, much like Kahnawake was in the old days.

Most EU countries have decided to bring in their own schemes, and being located in another EU jurisdiction has not helped, France and Spain have already closed down to them, and Germany is trying to, but has fragmented rules depending on which German state is involved. You can't even take players from Malta if you are licensed there, but this is a very small market to sacrifice.

I Think Brightshare is taking the high road and not in a good way, kind of like c-planet did in the past, late payments to their customers or non payment, really upsetting the affiliates and eventually faded away. I think its still time for them to reconsider their terms and conditions. But unfortunately I think its one good casino beginning its downward spiral.