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box24 charged my card

Discussion in 'Casino Complaints - Non-Bonus Issues' started by kakata, Apr 30, 2010.

    Apr 30, 2010
  1. kakata

    kakata Banned User - hyper flamming PABnonaccred PABnoaccred PABaccred

    Occupation:
    sales
    Location:
    miami fl
    Ive not played at box24 for long time now.
    Today I found 2 charges one for $34 and a second one for $40 under a merchant name AOTHELP.COM.......
    I went to wired plastic and immediately report the 2 charges as unauthorized....than I went to look for aothelp.com and it took me to box24...??????
    There was also a site that says " if you dont recognize charges from aothelp.com please contact us" which I did already.
    Were they prepared to receive complains????
    I dont know whats going on, what I do know is " I want my money back NOW":mad::mad::mad:
     
  2. Apr 30, 2010
  3. kakata

    kakata Banned User - hyper flamming PABnonaccred PABnoaccred PABaccred

    Occupation:
    sales
    Location:
    miami fl
    I went to check my deposit history at box24....and indeed I made 2 deposit for the specific amounts taken from my CC (34 and 40)on march 17 which was the last time I played there....well over 40 days ago.:eek:
    Wired plastic is not a CREDIT card....if you dont have the money ....you dont play....right?:confused::confused:
     
  4. Apr 30, 2010
  5. maphesto

    maphesto Ueber Meister CAG MM webmeister

    Location:
    Sweden
    Last edited: Apr 30, 2010
    1 person likes this.
  6. Apr 30, 2010
  7. TonyT

    TonyT Banned User - flaming douchbag

    Occupation:
    I work for UPS
    Location:
    Cleveland, Ohio
    I haven't deposited at box24....but AOTHELP.COM shows up on my prepaid card when i deposit at Lock and inetbet and i never had any probs with them.

    It must be with box24, i would do what maphesto suggests and try to get in contact with the rep.

    Hope you get it taking care of kakata.
     
    1 person likes this.
  8. Apr 30, 2010
  9. kakata

    kakata Banned User - hyper flamming PABnonaccred PABnoaccred PABaccred

    Occupation:
    sales
    Location:
    miami fl
    aot.com has a page with a live chat option...the live chat was unavailable tho.
    I left a message there too......
    "Live chat will be back shortly" ....and here the question......how short is shortly???
    it was 4 hours ago.....
    maybe is to soon for shortly:rolleyes:
     
  10. May 1, 2010
  11. kakata

    kakata Banned User - hyper flamming PABnonaccred PABnoaccred PABaccred

    Occupation:
    sales
    Location:
    miami fl


    update.
    the charges were never posted to my account on the date I submitted em.....but only 40+ days later.
    So, I did unwillingly received a 40+ days credit.:p
    My fault for not double checkin....with their help....for charging me with such a huge delay.:oops::oops:
     
    1 person likes this.
  12. May 1, 2010
  13. jelsmith

    jelsmith Zombicidal Maniac PABnononaccred

    Occupation:
    Special Effects Make-up Artist
    Location:
    nashville tn
    That makes no sense that they would wait 40+ days to hit your card???? Did they explain why? :what:
     
  14. May 1, 2010
  15. maphesto

    maphesto Ueber Meister CAG MM webmeister

    Location:
    Sweden
    The last months there have been a lot of issues regarding cards. They have not done this on purpose.

    I can´t deposit at Box 24/Black Diamond at all with my Visa. I could do that 3 months ago.
     
    Last edited: May 1, 2010

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