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Box 24/Black Diamond = Constant spam even when unsubscribed/Hiding unsubscribe links

Discussion in 'Casino Spam Complaints' started by sparkz, May 28, 2013.

    May 28, 2013
  1. sparkz

    sparkz Senior Member

    Occupation:
    sales
    Location:
    Earth
    Really getting peed off with them...

    Email is direct from them (promotion@box24.com).

    I have emailed them saying to stop spamming me.

    I have also used the unsubscribe button numerous times, it confirms I am unsubscribed but still they keep emailing me (First time I unsubscribed was over a month ago).

    Something more sinister is "black diamond casino". I guess its their sister site or something. (email This email is not visible to you.)

    They are sending emails that are hiding unsubscribe buttons so people cant unsubscribe... take a look at this:

    Box 24/Black Diamond = Constant spam even when unsubscribed/Hiding unsubscribe links: blackdiamondsly.jpg,May 28, 2013

    Notice The bit I have put a box round?

    "Click here to". "Unsubscribe" is to the right of that which is a live link, however you cant see it as they have made it the same colour as the background. Also below it is "Report Spam". Again a live link which is completely hidden (I guess they have the report spam button to comply with Spamrobocop). This wasnt a hyperlink that changes colour when clicked... The email came through like that before any link was clicked.

    Very sneaky. Not the most ingenious plan but it may fool a few and keep them on their spam database for a while longer.



    Another is emails titled "Read your new message before it expires". All the same format, mostly from RCH casino (Rich reels... Typical casino rewards). This 1 comes from an email @ Newsepsilon.com. I have unsubscribed too many times but still they keep contacting me.



    EDIT:

    Only just realised in email it says blackdiamond are topgame... Me thinks that says it all
     
  2. May 28, 2013
  3. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    1 person likes this.
  4. May 28, 2013
  5. labeled

    labeled Senior Member

    Occupation:
    na
    Location:
    Land of the "free"
    The Box24 group (Spartan and Black Diamond included) used to be a great Rival before they couldn't take US players and switched to TopGame, so I'm really not surprised that Deckmedia bought them out, but I definitely am surprised we're getting so heavily spammed by them now that they're with DM.
     
  6. May 28, 2013
  7. Sloto

    Sloto Affiliate Manager for Accredited Casinos

    Occupation:
    Marketing Manger
    Location:
    UK
    Hi sparkz

    Thank you for bringing this matter to my attention. Our intention is not to spam our members but to introduce our other casinos and you should be able to unsubscribe, so something is going wrong and I will get this issue resolved.

    I hope you will be able to help me out so I can see whats going wrong with our mailing system. Human error or technical? We are running our own tests but can you PM me your email and the unsubscribe link/s you clicked.

    With regard the link color that is bad html coding (not intentional) and will be fixed

    Best Regards

    Ms Sloto
     
  8. May 28, 2013
  9. labeled

    labeled Senior Member

    Occupation:
    na
    Location:
    Land of the "free"
    Ms Sloto, you should probably also be aware that lately the emails that come to me from the Rivals are being flagged with this message in gmail:
    Be careful with this message. Similar messages were used to steal people's personal information. Unless you trust the sender, don't click links or reply with personal information. Learn more
     
  10. May 28, 2013
  11. sparkz

    sparkz Senior Member

    Occupation:
    sales
    Location:
    Earth
    (will reply to the other posts later but...) Oh and here we go, blackdiamond....

    Another SPAM mail....

    "Feel the power of the Black Diamond…feel your pockets getting heavy!

    New Players at Black Diamond are treated like gems."

    You know the funny thing?

    I had an account ages ago... was sent various spam emails saying about making an account and getting a bonus/free chip to the same email addy I had registered with them.

    I made a new account... nada to the free chip because of duplicate accounts....




    "feel your pockets getting heavy!" - aka heavy with debt and lighter as the casino sucks every last cent out of you.... fun times
     
  12. Apr 4, 2016
  13. maggierose

    maggierose Full Member PABnononaccred MM

    Occupation:
    n/a
    Location:
    Detroit, Michigan, United States
    I agree I just played ,,25.00 free , my computer went out & didn't think I was going to get it back ,, never did that ,,couldn't restart ,, maybe just timing , but that was strange I do think it has a virus , I hope im wrong ,, :( I went here to see if anyone else has had problems ,,Black Diamond
     

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