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bovada

Discussion in 'Casino Complaints - Non-Bonus Issues' started by hoggdaddy1, Jan 3, 2012.

    Jan 3, 2012
  1. hoggdaddy1

    hoggdaddy1 Dormant account

    Occupation:
    monument setter
    Location:
    usa arkansas
    im a slot junky and would like to know if any one has played bovada { bodog } in the past few months.it seems its a money pit and i wish to here from other players if you feel the same or its just me.i play all sorts of other casinos and done ok but bovada is hard to play.
     
  2. Jan 3, 2012
  3. bpb

    bpb Banned User - repeated violations of rule 1.14 (tr PABnorogue PABnonaccred

    Location:
    Haverhill
    It's just you.

    The games are as fair as any RTG.
     
    3 people like this.
  4. Jan 5, 2012
  5. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    This may well be true, but players should be aware that Bodog are the only casino (AFAIK) who BOUGHT the rights to the coding for their "RTG" games. This means they COULD change the way the games work, including the RTP, if they wanted to.

    KK
     
    10 people like this.
  6. Jan 5, 2012
  7. bpb

    bpb Banned User - repeated violations of rule 1.14 (tr PABnorogue PABnonaccred

    Location:
    Haverhill
    This is a very good point. Bodog technically owns/uses the CTXM platform, which they extended from the RTG platform.
     
  8. Jan 6, 2012
  9. pmutts

    pmutts Senior Member PABnonaccred

    Occupation:
    Hotel Sales
    Location:
    North Texas
    I played Bovada and won but I have been waiting for my check for 3 weeks now.

    To be fair, they said it would take 15 business days from the outset--but we are at 15 days now and I still do not have the check. How can it possibly take this long to process a payout request. Upon contacting the I-Gaming Rep here, Becky promptly replied to let me know that they are no longer affiliated with Bodog but passed my inquiry along to a contact at Bovada.

    I received an email from them stating that the payment was processed on 12/28 and I should have a tracking number late this week or early next week.

    That being said, I cannot understand how or why it has taken so long to receive payment and will hesitate to deposit there again based upon this experience. Payment approved on 12/15 and still no check or tracking number as of today, 1/5. I'm confident the payment will be received but I find 3 weeks to be unacceptable--regardless of the holiday season or anything else.
     
    5 people like this.
  10. Jan 6, 2012
  11. hoggdaddy1

    hoggdaddy1 Dormant account

    Occupation:
    monument setter
    Location:
    usa arkansas
    hoggdaddy1

    well i played povada and seem to never win. but as far as pay-out are concerned, bodog always paid within less than a week. to bad they dont except u.s. players any more. thanks for the clue about pay-out on bovada::(
     
  12. Jan 7, 2012
  13. jokiml70

    jokiml70 Dormant account

    Occupation:
    Buyer
    Location:
    NY uSA
    Bovada/Bodog

    Good and bad experience. Literally 2 weeks before the rollout of Bovada I was up $2600 in the casino. I didn't think I would ever see it so I played down to $1600. I decided to hit payout just to see what would happen. Within 48 hrs they sent my money (minus fees) Western Union! Since they became Bovada however I can't download the Poker Client without getting a Trojan Virus. Also, I can only deposit via WU at a min of $100 in the Casino... Don't know what the story is with them anymore....
     
  14. Jan 8, 2012
  15. BodogBecky

    BodogBecky Dormant account

    Occupation:
    Bodog Global Brand Ambassador
    Location:
    Boston, MA
    Thanks for this, you are correct, Bodog did purchase the RTG code a while back. I do want to make one thing clear though- Bovada is not Bodog- they are two different things. The company that owns the Bovada operations (MMGG) is no longer a Bodog brand licensee hence the re-brand, but there is a b2b technology deal in place which is why the casino software has not changed. In fact, Bodogbrand.com is working on doing a lot more of these B2B technology deals globally including in places like Cambodia, all with separate independant operators.

    Thank you!
    Becky
     
  16. Jan 8, 2012
  17. pmutts

    pmutts Senior Member PABnonaccred

    Occupation:
    Hotel Sales
    Location:
    North Texas
    Becky, Thank you for your almost immediate reply to my PM regarding my delayed payment at Bovada. I did receive an email from the "Quality" Dept at Bovada assuring me that I their processor had processed my check on 12/28 and that I should have a tracking number by late last week or early this week. I really wish all casinos had reps as responsive and professional as you.

    On the surface, their people seem to be trying to provide good service. I have received lots of apologies and assurances. It is also obvious that their telephone support people are outsourced to the Philippines I suspect. They are very courteous and try very hard but unfortunately they are for the most part, clueless. I'm not concerned about not being paid. I'm confident that I will get paid--eventually.

    What does concern me is that I have been told my check was cut on 12/28. Is their processor located on a remote island serviced by Ferry once every 10 days?:D Is that the reason a check cut on 12/28 was not given to FedEx within the next day or two? I cannot think of any other plausible explanation.

    Also, I was completely clueless about Bovada's complete disassociation with Bodog until I got Becky's reply. Bovada seems to be downplaying this fact at a minimum. My impression is that they want people to believe that it was a name change and nothing more based upon their website and my communication with them since mid December.

    When I cashed out on 12/15, I was told from the get go that it would be 15 business days due to the holidays and the changeover to Bovada. While I wasn't pleased, I was definitely glad that they were setting what I hoped would be a realistic expectation which most casinos usually fail to do--especially when it comes to withdrawals.

    Now I'm past the 15 business day mark and I still do not have payment nor do I have a tracking number--only an assurance that I "should" get one within a "few" days. Hopefully this is a glitch and not what will become their norm. It also really be great if they had an I-Gaming Rep for this forum.

    For certain, I will not deposit there again until I am confident that future withdrawals will be processed within a reasonable amount of time. I think two weeks from withdrawal date until check received date is more than enough time to accommodate the holidays or any other issues that may come up.
     
    Last edited: Jan 8, 2012
    1 person likes this.
  18. Jan 8, 2012
  19. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    So... what software does Bovada use then?? :confused:

    KK
     
  20. Jan 9, 2012
  21. Bovada Service

    Bovada Service I-Gaming Industry Representative

    Occupation:
    Customer Service
    Location:
    N/A
    Hey Guys,

    To clarify - Previously Morris Mohawk Gaming Group licensed the use of the Bodog Brand to operate; this included the use of the products and services. Where we have said that there isn't much of a change is that we are still offering the same products and services as before, but the technology is through a business to business deal with Bodog, so Bovada doesn't own the software code.

    Cheers,

    Bovada Service
     
    1 person likes this.
  22. Jan 21, 2012
  23. funeral979

    funeral979 Senior Member PABaccred

    Occupation:
    retail
    Location:
    Texas
    You must register/login in order to see the link.

    This would make me very leery of ever joining this casino.....
     
    2 people like this.
  24. Jan 21, 2012
  25. Seventh777

    Seventh777 RIP Roy

    Occupation:
    Builder, mainly renovations.
    Location:
    Planet Tharg, dark side, where nothing grows.
    Wtf is a professional Keno player :confused:.

    I for one would love to see this miraculous strategy that beats identical RNG systems to slots :rolleyes:.

    Thanks for sharing ;).
     
  26. Jan 22, 2012
  27. bpb

    bpb Banned User - repeated violations of rule 1.14 (tr PABnorogue PABnonaccred

    Location:
    Haverhill
    This is undoubtedly a rogue affiliate ... and any casino, accredited or not, is at risk of asshats doing things like this to make a buck.

    I wouldn't judge Bovada until you've reported this affiliate and seen them take no action.
     
    1 person likes this.
  28. Jan 24, 2012
  29. milemaster

    milemaster Senior Member

    Occupation:
    Ego Enhancement Consultant
    Location:
    Yarnbombing, Phlugerstan
    Signed up with Bovada today

    Just signed up and deposited 125.00 + 100% sign up bonus. Took awhile to get through the 6250.00 WR, but managed to cash out 2000.00 today. I hit a good round on the slots and found the selection to be par with other RTG casinos.

    It would appear that the bonus is cashable which is interesting. The email confirmation I received stated 3 weeks to process a check. I will post updates as this withdrawl process continues since this is a new casino for all of us.

    "Your payout will be reviewed in the next 24 hrs. All payouts are reviewed in the order in which they are received. Please review the messages in your bovada.lv account for any updates relating to your payout request.

    Sincerely,
    bovada.lv Payouts Team"

    If this is accurate, then if it is processed this time tomorrow then I can expect the check no later than February 14th. That's about 2.5x the average duration I get at CWC.
     
  30. Jan 24, 2012
  31. milemaster

    milemaster Senior Member

    Occupation:
    Ego Enhancement Consultant
    Location:
    Yarnbombing, Phlugerstan
    Interesting Development

    Just received an email from the Bovada cashier:

    "Thank you for your recent payout request dated Mon, Jan 23, 2012 for the amount of US$ 2000.00.

    Your payout has been processed for the approved amount of US$ 2000.00. Please note that it may take an average of 15 business days before you receive your payment."

    Processed in 2.5 hours! Granted, 15 days to receive payment according to that email, but wow that is a fantastic process duration! I requested courier check as that would seem to be the only option available to me. I wonder if they also process over weekends as well?

    I will continue to update if anything unusual happens.
     
  32. Jan 24, 2012
  33. ksb11

    ksb11 Senior Member

    Occupation:
    Personal Trainer
    Location:
    Wait'n for a payout!
    Just so you know and on an optimistic note, it has never taken Morris Mohawk more than 3 days to get a check to my house after it has been processed. Congrats on the nice win! :thumbsup:
     
    1 person likes this.
  34. Jan 26, 2012
  35. jokiml70

    jokiml70 Dormant account

    Occupation:
    Buyer
    Location:
    NY uSA
    Is it just me?

    I can't download the Poker Client at all becuase my anti-virus keeps popping up saying that it blocked a Trojan. Then the set up for Bovada disappears..... I don't understand....:mad:
     
  36. Jan 26, 2012
  37. ksb11

    ksb11 Senior Member

    Occupation:
    Personal Trainer
    Location:
    Wait'n for a payout!
    Just right click your anti-virus icon to temporarily disable it, then download it. That has happened to me a lot when downloading certain casinos
     
  38. Jan 27, 2012
  39. dcpam39

    dcpam39 Senior Member PABnononaccred MM

    Occupation:
    retired
    Location:
    East Coast
    I just received a check from them on the 13th business day. They said that normally they are quicker, but due to football playoffs-they are closer to the 15 days.
    What i like about Bovada is that they stick to their committments regarding paying-they don't over promise and under deliver.
     

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