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Slow Pay Bovada Casino: Slow Pay Warning

Discussion in 'Casino Complaints - Non-Bonus Issues' started by milemaster, Feb 10, 2012.

    Feb 10, 2012
  1. milemaster

    milemaster Senior Member

    Occupation:
    Ego Enhancement Consultant
    Location:
    Yarnbombing, Phlugerstan
    Just wanted to let everyone know that if you have a pending withdrawl with Bovada or plan on making one, expect to wait awhile. My withdrawl approved on Jan 26 still hasn't been delivered and no tracking number available yet which indicates that it has yet to be printed/mailed. Live support stated they have a lot of withdrawls they are processing and that is the cause of delay. It's frustrating for sure..

    Bovada is not at the level of the established RTG's I'm afraid.
     
    1 person likes this.
  2. Feb 10, 2012
  3. Bovada Service

    Bovada Service I-Gaming Industry Representative

    Occupation:
    Customer Service
    Location:
    N/A
    Although we have experienced some delays over the last couple of months, we just want to reassure you that all players are being paid. With our recent brand change, we bring along with us our reputation of meeting our payout commitments. Any questions can also be directed to 1-888-263-0000 or This email is not visible to you..
     
    1 person likes this.
  4. Feb 11, 2012
  5. samoas

    samoas Senior Member

    Occupation:
    Office manager in fine dining
    Location:
    Philly born & raised 2 traffic lights away
    Please keep us updated milemaster. Thank you for the alert!:thumbsup:
     
  6. Feb 12, 2012
  7. Shejm

    Shejm Dormant account

    Occupation:
    Med Asst.
    Location:
    Ft. Lauderdale,Florida USA
    Done with BOVAD/BODOGS

    At least you have a cashout. I have played at Bodogs/Bovada for a few years with alot of depositing in the past year, to no avail. Can't catch anything there at all :(. I have actually uninstalled it as of yesterday. Good Luck on receiving your win. I am DONE with BOVADA.
     
  8. Feb 12, 2012
  9. Stovetopp

    Stovetopp Senior Member MM

    Occupation:
    Retired
    Location:
    On the Beach
    I played at BODOG for years and now at bovada. I have lost and won but never had a problem with payments. Yes they do take a long time to pay but they do pay. What I hated in the past was
    when one had to wait 10 days for the deposit to "clear" then another now 15 days to pay.

    I dont mind bwcause there are other casinos I play at.
    Bovada's NEW PLATFORM OR LOBBY WHATEVER IS THE WORSE i HAVE EVER SEEN Its dificult to find any games you want and is especially confusing I think I first suggested they fire the idiot who designed the "new look" So why do I still play there?

    It offers me sports betting , horse betting, and poker all three which I dabble in a little with small bets (had giants plus the points and giants straigth up on money line for 25 bucks each) and their slots stinks so DO NOT play slots and stick to VP mostly

    So cant agree with some posts knocking BOVADA .i THINK ITS BEST TO JUST MOVE ON WHEN THINGS ARE NOT GOING YOUR WAY. ONE LIVE LONGER THAT WAY and who to tell probably will be aliove when the US govt gets someone like Ron Paul who advocates lettingn us do what we want with our with OUR Money These frigging reps and dems are so hyprocital geesh another thread I guess
     
  10. Feb 12, 2012
  11. milemaster

    milemaster Senior Member

    Occupation:
    Ego Enhancement Consultant
    Location:
    Yarnbombing, Phlugerstan
    If this has been going on for the last couple of months then it would have been nice to disclose that fact before accepting deposits for wagers. I never would have deposited had I known it would take weeks(so far) to withdraw anything.
     
  12. Feb 12, 2012
  13. slotobob

    slotobob Dormant account

    Occupation:
    student
    Location:
    germany
    has to be an .usa issue
    bodog has always payed me in less than 12 hours
     
  14. Feb 14, 2012
  15. milemaster

    milemaster Senior Member

    Occupation:
    Ego Enhancement Consultant
    Location:
    Yarnbombing, Phlugerstan
    Update

    Happy Valentines Day everyone.

    Just wanted to give an update that Bovada still hasn't sent my payment. All live chat has been saying is that they will let me know when a tracking number is available and saying "football season" is to blame.

    My personal recommendation is that everyone play elsewhere.
     
    5 people like this.
  16. Feb 14, 2012
  17. Stovetopp

    Stovetopp Senior Member MM

    Occupation:
    Retired
    Location:
    On the Beach
    Milemaster its true about being football season esp the superbowl payouts. I would be pateint. Could you let me know when they send you a message that it has been sent. I don't remeber if they send out a message saying the funds have been sent
    I am in my second business week of a 15 business week waitng period myself but quite frankly I am not worried.
     
  18. Feb 16, 2012
  19. takethemoney

    takethemoney Banned User - Chargebacks at Slotastic

    Location:
    Washington
    I knew this was going to shit when they changed their business model and name for the USA customers. I'm sure this is just the tip of the iceberg.
     
  20. Feb 16, 2012
  21. bpb

    bpb Banned User - repeated violations of rule 1.14 (tr PABnorogue PABnonaccred

    Location:
    Haverhill
    Unclear of the rationale for your comments. I've received two checks from them so far this year with no issue. Timeframe could improve a bit, but nothing outrageous for US players.
     
  22. Feb 16, 2012
  23. Bovada Service

    Bovada Service I-Gaming Industry Representative

    Occupation:
    Customer Service
    Location:
    N/A
    If you have not received your payout within the estimated time-frame, feel free to PM us your account number and we'd be happy to take a look into this for you.
     
    1 person likes this.
  24. Feb 16, 2012
  25. ksb11

    ksb11 Senior Member

    Occupation:
    Personal Trainer
    Location:
    Wait'n for a payout!
    I have to say I agree, I have received three separate payouts since bodog became bovada, $760, $1000, and $900, all via money transfer in less than 12 hours. I do sincerely hope that people getting paid slowly will get paid soon, I know it's frustrating.
     
  26. Feb 16, 2012
  27. Richtree7

    Richtree7 Senior Member

    Occupation:
    Retired but still working
    Location:
    Massachusetts
    Bovada slow

    I too have learned of Bovada's recent slow payouts.
    I have played at Bodog/Bovada for a few years and have gone through some ups and downs with the payout process. About a week ago I requested a payout of $842.00. In the past I was usually paid within a few days. Now they are saying 15 business days:

    1:04:16 PM : Casino Player: I understand your protocol states about 15 days but in the past you have processed...sometimes within a few days.

    1:04:22 PM : Christine G.: We are happy that you contacted us and happy to assist with your query.

    1:04:27 PM : Christine G.: Can you please hold for a minute while I review your account?

    1:04:39 PM : Casino Player: Thank you

    1:05:22 PM : Christine G.: That is correct,however, at this time the estimated time frame is 15 business days

    I feel confident I will be paid but to take that long is very disappointing. If I remember correctly the last time I requested a payout from Bodog (about 3 months ago) I received it within a few days.
     
  28. Feb 16, 2012
  29. pmutts

    pmutts Senior Member PABnonaccred

    Occupation:
    Hotel Sales
    Location:
    North Texas
    15 Business Days and they mean it.

    I went through the same thing in December when I REALLY needed the money. The good news is you will be paid. The bad news is it will be close to a month from the time you cash in until FedEX knocks on your door.

    Calling the support team will do you absolutely no good. A very friendly and helpful but somewhat clueless young Filipino woman will just continue to reassure you that you will get the tracking number soon.

    EARTH TO BOVADA! This is costing you LOTS of business. I have not deposited there since because I do not find the turn around time to be acceptable.
     
    1 person likes this.
  30. Feb 16, 2012
  31. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    I agree it is way too long.

    Out of curiosity, if you really needed the money, why were you gambling in the first place? Seems a bit odd.
     
  32. Feb 17, 2012
  33. pmutts

    pmutts Senior Member PABnonaccred

    Occupation:
    Hotel Sales
    Location:
    North Texas
    Out of curiosity NIFTY . . .

    Do you have a life other than trying to antagonize everyone in this forum? Pathetic.
     
    5 people like this.
  34. Feb 18, 2012
  35. Richtree7

    Richtree7 Senior Member

    Occupation:
    Retired but still working
    Location:
    Massachusetts
    Bump

    Just want to occasionally put this topic on the front page. Both future depositers and Bovada should understand the present withdrawal process is wayyy too long.
     
  36. Feb 18, 2012
  37. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    I was asking a question about something you posted. If you don't want questions or comments from others, don't post it.

    I'm sorry, as I obviously touched a raw nerve.
     
  38. Feb 18, 2012
  39. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    We all have writed things we later regret. I always regrets my posts and will probably do it with this one too.
    Noone should have to be afraid of posting...or afraid of getting the post analyzed.
    I always need the money I win. Doesn't everyone?
     
    1 person likes this.

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