Bounced checks from Slotocash

Vgshfp10972

Newbie member
Joined
Jan 9, 2021
Location
TN
I am trying everyday to get Slotocash to respond to me regarding 2 checks that have been returned to my bank as unpaid. I’ve tried live chat, emails, their contact on here and now I stumped. First know that I do not ever use bonuses or promotions. I make a large amounts of deposits. I cashed out 2 times and picked checks. They sent them quickly and I deposited the almost 6k into my bank account over a month ago. You can imagine my panic at the call from my back this week. Both checks were from different banks and both were returned as unpaid. I just want them to do the right thing. I have checked and my bank does accept international wire transfers. I’m freaking out. I loved Slotocash and don’t want to not play there. But I can’t deposit more money if they aren’t good for the money on a win. Any advice please??
 

cappync

King of the Crappy Bonus Round
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Oof. That's not good. You should PM their rep @Sloto to see if she can help.

I would definitely open a BitCoin wallet and get your withdrawals that way... it just seems safer to me. There are lots of threads on this forum about it, but please feel free to PM me and I can walk you through the process of going from BitCoin to bank account. Keep us informed on where this leads, as a lot of us are concerned about a possible change in ownership at the Sloto group.
 

Vgshfp10972

Newbie member
Joined
Jan 9, 2021
Location
TN
Update- I got someone to respond on your live chat that gave me a little hope. I will keep this updated until it is made right. I may be paying 250.00 a check to stop payment, but at this point....I just want my money. They were very helpful just now so let’s see!!
 

Vgshfp10972

Newbie member
Joined
Jan 9, 2021
Location
TN
Oof. That's not good. You should PM their rep @Sloto to see if she can help.

I would definitely open a BitCoin wallet and get your withdrawals that way... it just seems safer to me. There are lots of threads on this forum about it, but please feel free to PM me and I can walk you through the process of going from BitCoin to bank account. Keep us informed on where this leads, as a lot of us are concerned about a possible change in ownership at the Sloto group.
I did PM her a few days ago as well. No response.
 

colinsunderland

Experienced Member
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Location
uk
Shows up for me that she was last on here Tuesday.

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  • Last Active Tuesday at 4:19 PM
  • Casino Properties Slots Capital Sloto'Cash, Uptown Aces, Miami Club Casino Red Stag Casino
where? Are you on mobile or desktop? Defo doesn't show for me.
 

Vgshfp10972

Newbie member
Joined
Jan 9, 2021
Location
TN
Ironically the person on the live chat said they had sent me an email a few days ago. I told her I haven’t gotten anything from them about this. She told me she was resending it just then. I never got hers either. I seem to have no problem getting all their promo emails....hmmm.
 

mina1929

Meister Member
Joined
Jun 13, 2015
Location
Universe
Ironically the person on the live chat said they had sent me an email a few days ago. I told her I haven’t gotten anything from them about this. She told me she was resending it just then. I never got hers either. I seem to have no problem getting all their promo emails....hmmm.

Did you get the email yet? I am interested to see what happened. Why do you have to pay 250 I didn't understand that bit.

I know it can be so frustrating when something goes wrong, I do hope it will be sorted out for you very soon.
 

Vgshfp10972

Newbie member
Joined
Jan 9, 2021
Location
TN
I never have seen the email yet. Not the first one or the second one. Again, I get all the promo emails, so I know they have my email correct. The choices I was given was
1. Try to ask the bank to re-deposit the checks. My bank said absolutely not.
2. Get the physical checks bank from my bank somehow and return them to them.
3. pay 250.00 (each) to place a stop payment on them. I have never heard of stop payments being any more than 50.00 a pop. So yes, that’s insult to injury.
At this point they know they have me over a barrel because I need those funds back in my account ASAP! I hope the REP on here will respond to my PM, as the emails that were “sent” from the casino are obviously in a black hole. I’m am so saddened by all of this. I actually just had to bury my sister this weekend due to Covid. So this has all come at a horrible time for my family. Ugh.
 

Najasaki

Keep It Simple, Stupid.
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Joined
Aug 24, 2010
Location
Your Happy Place
I never have seen the email yet. Not the first one or the second one. Again, I get all the promo emails, so I know they have my email correct. The choices I was given was
1. Try to ask the bank to re-deposit the checks. My bank said absolutely not.
2. Get the physical checks bank from my bank somehow and return them to them.
3. pay 250.00 (each) to place a stop payment on them. I have never heard of stop payments being any more than 50.00 a pop. So yes, that’s insult to injury.

When you sort this whole thing out and get your funds in order, I highly suggest that you withdraw your funds, close your bank account and
switch to a bank that can treat you with a bit more dignity, empathy and respect.

After that, as @cappync stated previously, get familiarized with the Bitcoin procedures of purchasing, depositing and withdrawing...
requesting checks from a casino is so 5 years ago and opens your rear-end up to risks and hazards such as the current situation at hand.

I would also suggest that you find another stable casino to play at, because bounced checks of this amount is no laughing matter..
I see a lack of seriousness to correct their costly mistake from Slotocash's side.. and you're having to endure all of the headache and
grief associated with this blunder due to the casino's incompetency.
 
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Vgshfp10972

Newbie member
Joined
Jan 9, 2021
Location
TN
When you sort this whole thing out and get your funds in order, I highly suggest that you withdraw your funds, close your bank account and
switch to a bank that can treat you with a bit more dignity, empathy and respect.

After that, as @cappync stated previously, get familiarized with the Bitcoin procedures of purchasing, depositing and withdrawing...
requesting checks from a casino is so 5 years ago and opens your rear-end up to risks and hazards such as the current situation at hand.

I would also suggest that you find another stable casino to play at, because bounced checks of this amount is no laughing matter..
I see a lack of seriousness to correct their costly mistake from Slotocash's side.. and you're having to endure all of the headache and
grief associated with this blunder due to the casino's incompetency.
Honestly, I don’t even blame my bank. They actually let me have the money to use even before the checks had actually cleared. I just thought after over a month, it was safe.
They probably would try again if I pushed the issue. I would just be horrified to have them re-credit my account and then a month later, same problem. I want them to do a bank wire so that the funds are there to make my account while again. I am going to have to learn how to use Bitcoin though. I’ve fought it, but realize now how necessary it is.
And I agree, I would think Slotocash would want to fix this ASAP. Like I said, I was spending a lot of money with them. A whole lot more than what I ever cashed out. I’m just disappointed.
 

Najasaki

Keep It Simple, Stupid.
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Location
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They actually let me have the money to use even before the checks had actually cleared.
And I agree, I would think Slotocash would want to fix this ASAP. Like I said, I was spending a lot of money with them. A whole lot more than what I ever cashed out. I’m just disappointed.
Most big bank branches do if they know the customer's history. Most Credit unions do not.. but charging $250 to stop payment on a check is a major slap to the face.. Most banks charge $50.. So why the extra $200?

You should be disappointed.. any player would be. The checks bouncing is a major red flag. Have you tried Bovada.lv or Slots.lv?
 
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colinsunderland

Experienced Member
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Location
uk
What is a stop payment? I don't think we have those in the UK? Why should you pay it? A casino bouncing cheques is bad news, people want to run like hell away from them.
 

Vgshfp10972

Newbie member
Joined
Jan 9, 2021
Location
TN
I forget we aren’t all in the same country. . A stop payment is something their (@Sloto) bank would do to the checks so that someone doesn’t ask them to wire or resend another check and then still cash the others. It makes the original checks worthless, although they seemed to have become that all by themselves. Lol
 

Najasaki

Keep It Simple, Stupid.
PABaccred
Joined
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Location
Your Happy Place
I haven’t, but I will now. @Sloto is who is charging the 250.00 per check (or their banks are). That just seems over the top.
Whaaaaaaaaat? That's horrible! So Slotocash sent out worthless checks and YOU have to spend $250 (each) to stop them?
Also, they're nonchalant about it?

Of course they don't have a care in the world, they're off shore and laws don't apply to them :rolleyes:
 

Vgshfp10972

Newbie member
Joined
Jan 9, 2021
Location
TN
That was my reaction too. Like wait a minute. Now I have to pay 500 (250 for each check) because they didn’t honor the checks? Wow!! I still haven’t received any of the emails they claim they sent. Strange...
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
I forget we aren’t all in the same country. . A stop payment is something their (@Sloto) bank would do to the checks so that someone doesn’t ask them to wire or resend another check and then still cash the others. It makes the original checks worthless, although they seemed to have become that all by themselves. Lol
Thast disgusting, if that is the case then they should be rogue not accredited!
@Casinomeister
 
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