Bonus Complaint Bonus issue at Windows Casino

erdibabili

Dormant account
PABnoaccred
PABnononaccred
Joined
Mar 27, 2010
Location
London
Windows Casino confiscated over 5000£ from me, saying that they don't like the way I play. Do I need to say anything further?
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
Footnote: this issue is excluded from the Pitch-A-Bitch process because of the One Shot Rule: "subsequent PABs can only be accepted if they are against Accredited Casinos" which WC obviously is not.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Windows Casino confiscated over 5000£ from me, saying that they don't like the way I play. Do I need to say anything further?
For one thing, please read the following on thread titles:
https://www.casinomeister.com/forums/threads/posters-a-note-about-thread-titles.10951/

I'm changing this one to something more appropriate if you don't mind.

This is the second thread you've started in week accusing a casino of rogue activities :rolleyes:

I'd suggest taking it up with their licensing jurisdiction. Here's all the info you need:

Netherlands Antilles - Curaçao
Netherlands Antilles Department of Justice
Wilhelminaplein z/n Curaçao
Netherlands Antilles
You do not have permission to view link Log in or register now.

info@curacao-egaming.com
Phone:
+5999 465 1134
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
Windows Casino confiscated over 5000£ from me, saying that they don't like the way I play. Do I need to say anything further?
Yes, I think you need to say a LOT further!
You've told us virtually nothing. :eek2:
If you're looking for some support and a possible resolution to your issue you're going to have to give us the FULL true story behind your "rogue" claim.

Since Windows was taken over by King Solomons and moved from RTG to Playtech I have seen no complaints against them and personally consider this group to be reputable. (They were once CasinoMeister Accredited - but I don't know why they are not now).

So, what's the story?

KK
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
...Since Windows was taken over by King Solomons and moved from RTG to Playtech I have seen no complaints against them and personally consider this group to be reputable. (They were once CasinoMeister Accredited - but I don't know why they are not now).

So, what's the story?

KK
side note: Windows was never accredited. They were in the rogue pit for years... :D

King Solomon was accredited, but they dropped off the radar.
 

erdibabili

Dormant account
PABnoaccred
PABnononaccred
Joined
Mar 27, 2010
Location
London
Yes, I think you need to say a LOT further!
You've told us virtually nothing. :eek2:
If you're looking for some support and a possible resolution to your issue you're going to have to give us the FULL true story behind your "rogue" claim.

Since Windows was taken over by King Solomons and moved from RTG to Playtech I have seen no complaints against them and personally consider this group to be reputable. (They were once CasinoMeister Accredited - but I don't know why they are not now).

So, what's the story?

KK

I got this message from them:

We are contacting you with regards of your Windows Casino account bearing Username WIR64572682.

Kindly note that due to linked accounts picked up by the system and other similarities, the refund and winnings amounting to £5,625 will not be processed.

As such, we regret to inform that your account has been closed.

Relying on your understanding.

Regards,

Yannick

Customer Support

I am an advantage player, but none of my friends is, so I don't understand how did they link me with someone apart from using the same strategy. What's the email I should contact? By the way, I thought I can file that PAB as Intercasino is an accreddited casino, and if I had filed a PAB against Windows Casino first, I definitely would have been able to file a PAB against Intercasino after that.
 

heador112

Full Member
PABnononaccred3
Joined
Jul 28, 2009
Location
Germany
Windows Casino confiscated over 5000£ from me, saying that they don't like the way I play. Do I need to say anything further?


Kindly note that due to linked accounts picked up by the system and other similarities, the refund and winnings amounting to £5,625 will not be processed.

Why you said first they dont payout the money becuase of the way you played :what:
 

maphesto

Dormant account
Joined
Jun 5, 2009
Location
Sweden
By the way, I thought I can file that PAB as Intercasino is an accreddited casino, and if I had filed a PAB against Windows Casino first, I definitely would have been able to file a PAB against Intercasino after that.

I understand what you are saying and this is the deal: Players who come here often have problems with a non accredited casino. They can get help here from maxd or Bryan.

After this they know about accredited casinos and are supposed to play at those to get the best kind of help if something screws up again. Max and Bryan have put a lot of work into PAB:s and they have to restrict the number of PAB:s in some way.

There is another thing to add as well. In my opinion you are allowed to use advantage play if the casino isn´t having a FU clause. I hope you get your money from both casinos.

But you have to be aware of the fact that many other players and casinos aren´t to happy with that kind of behaviour. It´s always risky because you will have the casinos eyes on you and they will not gladely pay you..

They tend to more often find "links" to other accounts when it comes to advantage play as well. Sometimes just because you are in the same IP range or same IP but you get a new ip every time you "log on".
 

all4greed

Now we can do business.
Joined
Jul 18, 2004
Location
Pacific NW
I can't believe that Windows casino is still in business. But I did read above that they were bought out.

Very bad memories of that place...
 
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