Using Cilla Black as an example is probably a decent one given how she was a treacherous **** towards the local people who made her famous. It's also ta-ra and and only Mancunians used the term 'chuck.'A good casino can be made great with a decent rep, and for the longest time Trada prioritized good customer service, as exemplified by that stellar scamp Conor. You can say that across the board, all the historically 'best' casinos have always had great, affable reps, 'tis what makes the world go round.
Then Trada got taken over and became shit, and it took about 9 months to reduce their rating - and that's all she wrote.
So as Cilla would say, it's Tra-da chuck, tra-da