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Bodogs great service

Discussion in 'Online Casinos' started by marioking24, Aug 21, 2009.

    Aug 21, 2009
  1. marioking24

    marioking24 Quit Gambling PABnononaccred PABnonaccred

    Occupation:
    College Student
    Location:
    Cottbus/Germany
    Hello all CMers,

    I just wanted to post my recent and very very positve experience with the bodog customer service.
    My problem was pretty complex (at least I thought so), I changed from bodog.com to bodog.co.uk, because I moved from the United States back to Germany. I was used to get so called, loss compensations, which means that if I zeroed out my balance, 20% were credited back onto my account, without a rollover. I loved this promotion.
    Now, the promo was apparently only for bodog.com and not for the European bodog (diffrent licensies).
    Back in Germany I played as normal on bodog, but I did not receive the loss compensations anymore. After noticing that I stopped playing. I contacted the email and phone support, but because the american and the european bodog are diffrent it was hard for them to tell me what the problem was.

    Then I saw BodogBecky signed up here, I gave it a shot and contacted her about my issue.
    I got an answer in literally 10 minutes and after 12 hours, the problem was solved.

    I got all my open loss compensations directly& immediately credited on my Bodog account!

    NOW THAT IS WHAT I CALL SERVICE!!!

    GOOD JOB BODOGBETTY!!!

    and, I am back at bodog, my favourite place to play:)
     
    1 person likes this.
  2. Aug 21, 2009
  3. RobWin

    RobWin closed account

    Occupation:
    Who knows?
    Location:
    A Vault!
    It's always great to hear about excellent customer service, no matter the situation. You will not go wrong with Rebecca in your corner helping you out, that's for sure. :thumbsup:
     
  4. Aug 21, 2009
  5. BodogBecky

    BodogBecky Dormant account

    Occupation:
    Bodog Global Brand Ambassador
    Location:
    Boston, MA
    awww, thank you marioking24, we are so happy to have you back! :) :)

    RobWin, I appreciate the kind words...I aim to please!! he he :oops:
     

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