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Bodog Locked my Account

Discussion in 'Casino Complaints - Non-Bonus Issues' started by SeattleSinner, Aug 2, 2007.

    Aug 2, 2007
  1. SeattleSinner

    SeattleSinner Full Member PABnononaccred2

    Occupation:
    Professional Gambler
    Location:
    USA
    Bodog had a special going on where you could deposit $100 and get a free $100 poker tournament credit. This seemed like a very good deal so I opted in. I signed up no problem, I set up a nucharge account, and I made a deposit of $199.

    I played some poker games, and I played in the casino I won and lost but finally got back up to $202 so i cashed out. A few hours after I requested a payout I got an email saying that my account had been disabled. They said that I needed to send in ID. No problem this has happend to me before on many casino sites. So I faxed in a copy of my ID to the site which they received with no problem.

    I then get an email telling me that I need to call up to speak to security. I spoke to a security representative who told me that my account had been linked to my fathers account. As it turns out my father owes Bodog $200 from when he use to play there. When he came to visit me (he lives 3000 miles away) he logged into bodog on my computer and thats how they linked them. I told the representative that was very nice, however that didn't have anything to do with me and I haven't spoken to my father in over a year.

    I am a totally different person, I have a totally different account, I live at a totally different address, and I used my own totally different deposit method. What gives Bodog the right to steal my money for a debt that my father owes them? I also loved the fact that they allowed me to sign up and make a deposit but when it came time to pay me thats when they started disabling accounts. If I had lost the money I would have never heard anything about this.

    I guess they should be closing and taking everyones funds because we are all related through adam and eve...
     
  2. Aug 3, 2007
  3. YodaJedi

    YodaJedi Dormant account

    Occupation:
    government
    Location:
    Melbourne
    Your problem isnt being related to your father it's that he physically logged into his account on your computer and IP. That is a definitely link and I think virtually anyone would lock it up for that if they were owed money by one of the parties. I think your only chance of getting money back is if you get your father to pay you.
     
  4. Aug 3, 2007
  5. SeattleSinner

    SeattleSinner Full Member PABnononaccred2

    Occupation:
    Professional Gambler
    Location:
    USA
    Well they actually decided to credit back my deposits. I think I got lucky on this one.

    He may have logged in from my computer at one time but I still don't know why I'm responsible for his debts as a result. If I receive a used computer from someone that has bodog debts am I going to be responsible for their debts too?

    I can understand why they locked my account, however once they verified that I am a totally different person there is no excuse to seize my funds.

    And another thing that really bothers me. If they are so concerned about fraud why was I able to sign up, deposit, and play without any problems. But as usual when it came time to payout thats when they want to hassle me and seize the money. That is something that a really irreputible casino site would pull, it has surprised me that bodog has come to this level.
     
    Last edited: Aug 3, 2007
    2 people like this.
  6. Aug 3, 2007
  7. AudiManinBoro

    AudiManinBoro Ueber Meister MM

    Occupation:
    Sales
    Location:
    UK
    How does he come to owe 200 to a online casino to begin with? Dont they take themoney first before giving the credits? :what: I didnt think Bodog operated anything like a loan system? :what:
     
  8. Aug 3, 2007
  9. jan.strydom

    jan.strydom Dormant account

    Occupation:
    Online Marketing Specialist
    Location:
    India - Costa Rica - Tel Aviv - South Africa - Ukr
    owing money


    i believe it was a charge back or a return dispute - thats why the money is owed - many players think they can play, loose and then take the deposit money back should they not win!! via a charge back.
     
  10. Aug 4, 2007
  11. SeattleSinner

    SeattleSinner Full Member PABnononaccred2

    Occupation:
    Professional Gambler
    Location:
    USA
    No this is not what even happend to begin with. He made a purchase of $200 using middleton financial which use to process deposits and withdrawls from bodog. He did it just before the DOJ arrested the neteller CEO's. When this happend middleton stopped transactions, thus the money was never taken out of his account. At this point my father does not want to send them money because he doesn't want to break the law. It was legal, now it is illegal.
     
  12. Aug 4, 2007
  13. Atlanta

    Atlanta Banned User - player fraud - violation of <a href=

    Occupation:
    Gambling
    Location:
    Atlanta
    If your father truly wants to pay them. Why not allow you to make the deposit? Since you are brave enough to be in Washington State and still gamble. And then you have Bodog to deduct from your account and credit to his. This will clear up his negative account.
     
    1 person likes this.
  14. Aug 5, 2007
  15. SeattleSinner

    SeattleSinner Full Member PABnononaccred2

    Occupation:
    Professional Gambler
    Location:
    USA
    LOL...I tried logging into my Absolute Poker account and couldn't make a deposit. So I called up the security department at Absolute and was told that since I have an ongoing problem with Bodog they will not allow me to deposit. I could not believe that AP would make such an anti-customer decision. I spoke with the security supervisor and explained to him the outrageous circumstances at Bodog and he agreed to allow me to deposit. I have no problems at any other poker rooms.

    I think this actually violates the privacy policy that I have with Bodog because they shared personal information with a third party. Here is a quote from the policy:

    "Any private information received by Bodog Sportsbook, Casino and Poker Room WILL NOT be given out to anyone or any organization; it WILL NEVER be sold or distributed in any form, or for any purpose unless approved by the account holder. Therefore, client information collected by Bodog Sportsbook, Casino and Poker Room is the property of Bodog Sportsbook, Casino and Poker Room and is not shared with any third party, including merchants."
     
    1 person likes this.
  16. Aug 5, 2007
  17. niklas

    niklas Dormant account

    Occupation:
    Programmer
    Location:
    Sweden
    I was thinking about this the other day, because I read about people getting banned from multiple casinos using the same software, and also mentions of a "bonus abuser" list. Seems many do not follow their own privacy policies...
     
  18. Aug 5, 2007
  19. SeattleSinner

    SeattleSinner Full Member PABnononaccred2

    Occupation:
    Professional Gambler
    Location:
    USA
    I wonder if one could file a lawsuit in the country which the website resides. They can't just break a contract and get away with it.
     
  20. Aug 5, 2007
  21. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    How often did your father access Bodog from your computer? Is anyone else using your computer besides him?
    Final fraud checks usually happen as players request winnings. That's just the nature of the game. Fraudsters use up an incredible amount of resources, and most casinos don't do the final checks until the players attempt to cash in. Please PAB and I'll get right on it.
    http://www.casinomeister.com/problems.php
     
  22. Aug 7, 2007
  23. SeattleSinner

    SeattleSinner Full Member PABnononaccred2

    Occupation:
    Professional Gambler
    Location:
    USA
    Yes I am using a computer in my house so many family members use it. He used it for quite some time while he was staying with me.

    To be honest with you I don't think I will PAB because they are refunding my money and I just want to rid myself of all the aggravation. As far as violating the privacy policy goes I'm not sure Bodog is gonna care anyway.
     
  24. Aug 7, 2007
  25. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    When was he staying with you? Do you have dates? Thanks!
     
  26. Aug 7, 2007
  27. SeattleSinner

    SeattleSinner Full Member PABnononaccred2

    Occupation:
    Professional Gambler
    Location:
    USA
    Jan 06-Nov 06
     
  28. Aug 7, 2007
  29. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Thanks! Anyone else using your computer who is into online gaming??
     
  30. Aug 8, 2007
  31. SeattleSinner

    SeattleSinner Full Member PABnononaccred2

    Occupation:
    Professional Gambler
    Location:
    USA
    Not that I am aware of.
     
  32. Aug 8, 2007
  33. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Why is this the users problem anyway. Many of these links are technical, related to the way the internet works, and not at all related to real world happenings.

    Using IP addresses as the sole method of linking accounts is bad science, ther are MANY methods of getting false positives for fraud this way, and many of these are completely out of the control of the current computer user.
    Indeed many users do not even understand the nature of the issue, let alone how to avoid falling into the trap of having "linked accounts".
    This case is all about BoDog attempting to recover a debt from a family member of the original debtor, despite the fact they are not financially linked.
    The original debt arose because BoDog chose to break the law in the US by accepting deposits, which they are still doing. They know full well the son won't make a fuss, as his deposit is just as illegal as his father's was.
    If this matter went to a proper court, BoDog would be told to stop pursuing the son for the father's debt, and pursue the father instead.
    This seems to be an increasing trend in this industry, are these "blunders by CS" or are we just seeing adversity bringing out the true nature of these online casinos that they were previously able to suppress when times were better.
     
    1 person likes this.
  34. Aug 8, 2007
  35. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    It's everyone's problem when dealing with player fraud. When you are a player, you should know better than letter other people use your computer to either play at the same casinos or gamble at all. BTW, there are other methods in which casinos can identify players who have more than one account that go beyond IP addresses.

    If that's true, then we have a problem. Please read my PM. Thanks!
     
  36. Aug 8, 2007
  37. SeattleSinner

    SeattleSinner Full Member PABnononaccred2

    Occupation:
    Professional Gambler
    Location:
    USA
    You've got mail.
     
  38. Aug 9, 2007
  39. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom

    Sadly, it is common to trust FAMILY MEMBERS, they are not "anyone". This case seems to be that BoDog want the son to pay a debt owed by the father. They have found they know each other because the father accessed his account on the computer. Many players are computer USERS, not programmers, and do not fully understand the possible implications of allowing one relative to use the family PC when they are on an extended stay of several months.
    BoDog's problem seems to be down to the UIGEA, and not any attempt to deceive by the players. The father, having had the issue, believes it is illegal for him to pay the missing transaction. BoDog have tried to make good this from the son, yet they are happy to assist the son to break the laws of the USA by finding ways around the provisions of the UIGEA, yet seem to want the right to recover a debt in whatever way they can, despite the fact they have acted outside debt recovery laws.
    This is not an isolated case, the industry seems to be in a downward spiral, stooping to ever more morally corrupt practices to keep the money flowing in the face of increasingly proscriptive legislation, and loss of player confidence in the product.
     
    1 person likes this.

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