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Bo Dog???? Delay???

Discussion in 'Sportsbook Complaints' started by Tdoggy, Jun 3, 2007.

    Jun 3, 2007
  1. Tdoggy

    Tdoggy Experienced Member

    Occupation:
    DRIVER
    Location:
    USA
    I posted a few times already.... Sorry Casinomeister... :-( I guess I should have just started a new thread right here.... It looks like BoDog is delaying several payouts??? Especially Check by mail???? Please tell me I'm not the only one.....:eek: Iv'e always had faith in Bodog... I'm not mad..just disappointed right now....:oops:

    Cashed out 4/29/07 haven't received my check yet :eek2:

    Just a bunch of e-mails from their customer service stating that they have been back logged.... I posted the e-mails on here already.... Again I'm sorry for not posting here :-(
     
  2. Jun 4, 2007
  3. footdr

    footdr Banned User: PITA violations of the Forum Rules

    Occupation:
    management
    Location:
    cyberspace
    EMPLOYEE OF BODOGS-POKER FORUM POST

    This was posted on another forum by a current employee of Bodogs
    payment company

    I checked several of the contacts he mentions and they check out so I believe it is probably truthful

    I have a check pending at Bodog also.
     
    Last edited by a moderator: Jun 9, 2007
  4. Jun 4, 2007
  5. Tdoggy

    Tdoggy Experienced Member

    Occupation:
    DRIVER
    Location:
    USA
    Is it time....

    Is it time to call in the Casinomeister here? What is going on with BoDog??? Not good... Yeah my check has been delayed what over a month already.... Boo on them.... And I always heard nothing but good things about BoDog Casino and Sportsbook....:eek:
     
  6. Jun 7, 2007
  7. Tdoggy

    Tdoggy Experienced Member

    Occupation:
    DRIVER
    Location:
    USA
    Anything new?

    Has anybody heard anything new????? Or are checks just on hold for whenever they feel like paying us???? Anything from Casinomeister on this issue at all????
    :what:
     
  8. Jun 7, 2007
  9. fcat

    fcat Banned User

    Occupation:
    accountant
    Location:
    fl
    Paid today, 15 business days for courier check as stated on their website. I'm sure everthing will work out for you.
     
  10. Jun 8, 2007
  11. Tdoggy

    Tdoggy Experienced Member

    Occupation:
    DRIVER
    Location:
    USA
    thanks....

    ok glad to hear you got paid. I'm guessing you had to pay for that service? Mine is coming by regular mail. So I guess it will take a while :-(
     
  12. Jun 8, 2007
  13. fcat

    fcat Banned User

    Occupation:
    accountant
    Location:
    fl
    actually, they allow 1 payout per week for free using the courier service. No I wasnt charged.I wouldn't use anything but courier service now that they have given up on western union.
     
    Last edited: Jun 8, 2007
  14. Jun 9, 2007
  15. footdr

    footdr Banned User: PITA violations of the Forum Rules

    Occupation:
    management
    Location:
    cyberspace
    RECIEVED CHECK TODAY AS PROMISED ON MONDAY

    On monday I received call from a service employee he said that I would receive my check by fri. June 8. I was sorry my payout was screwed up from beginning.

    I got it June 8 as promised via fed ex.

    Anyone being screwed around, pm me for the employees name, he was only that would help me.
     
  16. Jun 9, 2007
  17. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Admin note

    Sorry guys. Some of the information quoted by footdr was posted on another forum by a disgruntled ex-employee. The problem is most of it is privileged info, and some of it is incorrect. Further, it's detailing payment processing that may be targeting by concerned organizations. If you want to post a link to the quoted thread - that's fine.
     
  18. Jun 9, 2007
  19. footdr

    footdr Banned User: PITA violations of the Forum Rules

    Occupation:
    management
    Location:
    cyberspace
    SORRY IF I POSTED SOMETHING I SHOULDN'T HAVE

    I did post both positive and negative information regarding bodog payments. I also included the employees post in an email to Bodog, they did not deny the accuracy of the "employees" statement.

    I believe it was mostly factual regardless of the reason it was posted.

    I was able to resolve my issue with bodog and posted that fact.

    I am not sure it was a disgruntled employee, how would that be verified?
     
  20. Jun 10, 2007
  21. fcat

    fcat Banned User

    Occupation:
    accountant
    Location:
    fl
    you shouldn't have posted it period of you couldn't verifly the source or the information. How you like if somebody did that to you? Proceed with caution in the future. Bodog has been very good to U.S. players, their customer service 1st rate.
     
    Last edited: Jun 10, 2007
  22. Jun 15, 2007
  23. Tdoggy

    Tdoggy Experienced Member

    Occupation:
    DRIVER
    Location:
    USA
    BoDog Delays

    Well I know Bo Dog is having problems but I'm getting worried now. I cashed in and it was approved on 4/27/07. Then I contacted them Via e-mail at least 25 times and was pretty much told the same story. Until Finally I got a positive e-mail stating that my check would be sent Fedex!:D For free of charge! :D
    I got excited! And an e-mail stating that I would be notified by Thursday of a tracking number!!!!! :thumbsup: But then........

    Thursday came and no e-mail with a tracking number :eek:

    And then the same e-mails I was receiving when I first contacted BoDog after a month of not getting paid!!!!:eek:

    Now I'm worried.......:confused:

    Here are the two e-mails.....


    1st e-mail

    Dear Mr. ........

    Thank you for contacting Bodog Customer Service.

    Once a tracking number is provided to us then absolutely, we will post
    that tracking number in a message in your Bodog
    account as well as send you an email containing it. If you have not
    received a tracking number by Thursday of next week
    please contact us again so that we may follow up with our Payouts
    Department.

    Should you require further assistance, please do not hesitate to
    contact us.

    Best Regards,
    Customer Service

    2nd e-mail "Latest E-mail"

    Dear Mr.......,

    Thank you for your response. We apologize that you have not recieved
    your tracking ID number at this
    time. We understand that this delay is very frustrating, especially
    when you have been informed on
    numerous occasions that your check is on its way, along with dates on
    which you will receive it and it
    still has not arrived. We assure you that we are doing everything we
    can to have our clients payouts
    processed as quickly as possible. Bodog.com has never missed a payout
    and we guarantee that these
    funds will reach you.

    You will be receiving your payout but at this moment we cannot project
    when with any degree of
    accuracy. Once we are on top of our current backlog, we expect to be
    back to the speedy payout system
    that has earned our company one of the best reputations in this
    industry.

    Should you require further assistance, please do not hesitate to
    contact us.

    Best Regards,
    Customer Service
     
  24. Jun 16, 2007
  25. kakata

    kakata Banned User - hyper flamming PABnonaccred PABnoaccred PABaccred

    Occupation:
    sales
    Location:
    miami fl
    Ive been waiting for a month now.
    Im not worried thou.
    I know I will get paid as well I know I wont be playing there anymore.
    My check, by the way, its only 50 bux..so no big deal.:p
    Good luck with your cash in.:)
     
  26. Jun 20, 2007
  27. two_card

    two_card Dormant account

    Using WU - four days from withdrawal to picking up the money.
     
  28. Jun 21, 2007
  29. GemG7

    GemG7 Dormant account

    Occupation:
    .
    Location:
    US
    WU is no longer available even though it's still listed as a payout option. I was told this by support. If you cashout out WU you will receive a email stating this and default payment is then by check.
     
  30. Jun 21, 2007
  31. Tdoggy

    Tdoggy Experienced Member

    Occupation:
    DRIVER
    Location:
    USA
    Fainally......

    I finally received and e-mail with a tracking number!!!! :eek: It should be at my doorstep by the 21st!!! Which is tomorrow!!! :thumbsup: I can't wait!!! ;)

    I'll keep everyone posted :notworthy
     
  32. Jun 23, 2007
  33. Tdoggy

    Tdoggy Experienced Member

    Occupation:
    DRIVER
    Location:
    USA
    hmmmmm

    Well todays is the 22nd and no check :eek: But then just for the heck of it I log on the fedex website and low and behold there is a new receiving date of June 26th? What happened to June 22nd? I guess Fedex screwed up? Well I'll have to wait and see what happens I suppose. I just hope this check clears ok. I'll keep everyone posted. :D
     
  34. Jun 23, 2007
  35. kakata

    kakata Banned User - hyper flamming PABnonaccred PABnoaccred PABaccred

    Occupation:
    sales
    Location:
    miami fl
    why dont you just call fedex and ask.:confused:
    I received it on schedule time.(that was a month ago)
    Now its no more Bodog problem I guess..........
    Call and complain.:mad:
    If you dont cry you dont get a pacifier.........:p
    (translation from a spanish old say)
    Good luck.:thumbsup:
     
  36. Jun 25, 2007
  37. Tdoggy

    Tdoggy Experienced Member

    Occupation:
    DRIVER
    Location:
    USA
    Unreal!!!!

    I got a check!! Just not my check!!!! What the hell!!! BoDog needs to get there act togehter :eek: mailing people the wrong checks now :eek: Come on!!! I have contacted them. Lets see what they say... How long will I have to wait unitl I get the correct check now. :mad:
     
  38. Jun 25, 2007
  39. Tdoggy

    Tdoggy Experienced Member

    Occupation:
    DRIVER
    Location:
    USA
    Contacted Customer Service

    I contacted Customer Service. They told me another check was on its way. And I should receive it by the end of this week. I won't hold my breath...:eek: i can't believe how bad there service has gotten :mad: They use to be one hell of an operation....boo on them....
     

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