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Black Widow/Grand Banks Playtech payment issue

Discussion in 'Gaming Floor' started by mary, Sep 25, 2002.

    Sep 25, 2002
  1. mary

    mary Dormant account

    Black Widow ran a promotion for "High Rollers" when they switched to Playtech software.

    Some players have been waiting for their withdrawals to be processed for two months.

    Please file an OPA complaint if you have not already done so.
     
  2. Oct 21, 2002
  3. noob

    noob Guest

    Mike, am I the member who they say they will pay but don't know when in the OPA announcement section?

    I filed a complaint about a month ago and have not received any type of reply from the OPA or BW.

    I've been waiting for my DEPOSIT and winnings for over 2 months.

    Is this standard operating procedure for OPA and their recommended casinos?
     
  4. Oct 22, 2002
  5. noob

    noob Guest

    Got paid yesterday, took 70 days but at least I got my money.

    I have no idea what part OPA played since I never received any sort of reply.
     
  6. Oct 24, 2002
  7. garyjh

    garyjh Guest

    hey OPA,

    Black Widow has my $1970 deposit plus winnings of $852. I played the high roller bonus, i was eligible, they double checked and manually put in the bonus. i met the wagering req. and cashed out. now they say i broke a "term". they wont say what.

    They wont give me my deposit or anything back. they stole $2000 from me. its been almost 80 days since i cashed out. i filed a complaint at the OPA about 2 weeks ago. i havent recieved any answers from black Widow or the OPA. why is this casino still on the "reccomended list"?

    i feel like im getting the shaft from Black Widow and maybe the OPA. ive heard nothing about whats going on from either. and whats worse i know of other people that the exact same thing is happening.
     
  8. Oct 25, 2002
  9. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    We're now well past the deadline that Black Widow and Grand Banks set themselves for sorting out their slow-no payout hassles and by now everyone should have been paid.

    Are there any players with payouts outstanding more than three weeks reading this?

    That's other than garyjh btw - and gary the OPA doesn't shaft anyone, but I have advised the Complaints Center about your post above and lack of comms from them.
     
  10. Oct 25, 2002
  11. dawnmh

    dawnmh Guest

    I also am in the same boat as garyjh.

    Played at Black Widow on Aug 8th. I deposited $2000 thru Payapl, Bonus of $700. Wagered the $15,000. I then cashed out $2370.

    They wont give back my $2000 deposit or any winnings. They claim I broke the terms also. I complained to the OPA also. No answers from them or Black Widow yet. Almost 3 months later.

    They said I was eligible, I deposited, they put the bonus in, I met the wagering requirements.

    Which of their terms did I break??????? They said they would no longer talk to me about it. So what can I do now? They have my money and no one can get an answer from them apparently.


    I can post a copy of the email saying I was eligible for the bonus offer. But that is against the OPAs terms I think.
     
  12. Oct 25, 2002
  13. majsmoker

    majsmoker Guest

    I have also been waiting on BLACK WIDOW for almost 3 months. First it was delay messages, and then they said I broke one of the terms. I wrote them an e-mail before I even played asking them if I was eligible for the high roller bonus, and they said yes. They still have my $2000 deposit and about $700 in winnings. They no longer respond to e-mails. I filed an OPA complaint a few weeks ago.
     
  14. Oct 25, 2002
  15. mike

    mike Dormant account

    Hello,

    all disputes received have been forwarded over to the casino, reports back from a few of those received are that players are getting paid, albeit with a delay.
     
  16. Oct 26, 2002
  17. dave_r

    dave_r Dormant account

    LVHM --

    Where can I view a lit of pending OPA complaints?
    Do you post these publicly anymore? I looked everywhere on the OPA and Casinogazette website and couldn't seem to find this anymore.

    Perhaps you guys are too busy with other things lately, which is OK, but at least let us know.

    Thanks
    Dave R

    Is Black Widow on the NR list yet, or are they taking steps to rectify this mess?
     
  18. Oct 26, 2002
  19. ricardo

    ricardo Guest

    I filed a complaint with the OPA 4 weeks ago regarding another casino. There was no response. How do I know the OPA received it?

    I tried to follow up with several emails to various OPA addresses, all without response. It would be helpful if there were some address thru which these communications could get to the right person.
     
  20. Oct 28, 2002
  21. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    All messages on this thread have again been flagged "urgent" and sent to the OPA Complaints Section.
     
  22. Nov 1, 2002
  23. portia

    portia Dormant account

    Anyone going to gonegambling.com Chat tonight? :

    Yes, the GoneGambling Vancouver Truth Chat will start in just a few
    hours time. Chat will be bulging with celebrities like Ray and Robert
    from Slotland. Matt from Grand Banks Casino will be in attendance and
    wearing the latest fashion! Kevin from Reviewed Casinos will also be in
    Chat and according to Greedygirl will be wearing beer stains down the
    front of his shirt! Harry from All Online Slots will also be there as well as
    a host of other celebrities!

    Grand Banks Casino has some Free Accounts to give away as does
    Slotland. To win an account you will have to answer a question about
    the casino so I suggest you visit both casinos now and brush up on the
    information they provide and how they look.

    Grand Banks Casino
    You must register/login in order to see the link.
    You must register/login in order to see the link.
     
  24. Nov 1, 2002
  25. portia

    portia Dormant account

  26. Nov 1, 2002
  27. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    This could be a great opportunity to challenge the Grand Banks guy publicly. I will be on a flight as I am going to Johannesburg for ten days later today, but if another adviser could handle them it might be worthwhile before we get down to Player Cautionary Notices etc.
     
  28. Nov 1, 2002
  29. joeyl

    joeyl Guest

    Gonegambling site gets cannot find server message.

    Not good timing.
     
  30. Nov 1, 2002
  31. joeyl

    joeyl Guest

    Is working now.

    Chat has started and joeyl can't understand who is who.

    The chat is like an asylum christmas party.

    I can hear voices.

    Many many voices.
     
  32. Nov 1, 2002
  33. portia

    portia Dormant account

    That's funny Joel. And True. These GG chats are confusing.

    Did you get anything out of it?
     
  34. Nov 2, 2002
  35. joeyl

    joeyl Guest

    I got sectioned Portia.

    Really though i was just there to see what was said but did'nt notice anyone from the OPA there.

    I did witness greedygamblinggirl or whatever her name was in a threesome with some bod from Slotland teaming up with a bloke from Grand Banks.

    She seemed happy.
     
  36. Nov 2, 2002
  37. tortex

    tortex Dormant account

    I'm sorry I couldn't be there. Ususally I'm asleep or at work when they have these chats.

    (Message edited by tortex on November 02, 2002)
     
  38. Nov 4, 2002
  39. joeyl

    joeyl Guest

    Quote:"I'm sorry I couldn't be there. Ususally I'm asleep or at work when they have these chats."


    Pity Tortex.

    Jetset was right.

    Although should'nt be necissary really with the direct lines of communication/OPA recommended status.

    Pity.
     

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