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Black Widow Casino

Discussion in 'Online Casino and Poker Complaints - old section' started by ciuko, Nov 1, 2005.

    Nov 1, 2005
  1. ciuko

    ciuko Dormant account

    Occupation:
    Nothing!
    Location:
    Under the game table
    *DANGER* Black Widow Casino doesn't pay

    I've respected all terms & conditions as stated on the casino website.
    I've requested a withdraw and after few days i've received this mail:
    Code:
    BWR019xxxxxxx,
    
    Based on your recent activity at Black Widow Casino, your account has been
    system
    flagged for apparent bonus abuse.  As such, your play and bonus will be
    void and your initial deposit returned.
    
    From our Terms:
    "Players who endeavour only to meet minimum playthrough requirements of a
    given bonus, exhibiting 'bonus hunter' characteristics, will have their
    accounts automatically flagged and audited. Should the security department
    determine that a new player account was set-up solely to exploit this
    bonus, the player may forfeit their bonus money, any winnings gained under
    this promotion and their deposit returned."
    
    Blake Schumacher
    Manager - Black Widow Casino
    
    This is really unbelievable.

    I've done 5 EUR bets starting from a 50 EUR deposit.
    I've quite lost all the money. This is not a bonus hunter characteristic.
    They gonna pay my winnings!
    My account has now been locked.

    Please don't play with this casino.
     
  2. Nov 1, 2005
  3. kavaman

    kavaman Senior Member PABnononaccred2 PABnononaccred3 MM PABinit

    Occupation:
    It
    Location:
    finland
    To most of us here this is "old" news. They have been doing this for a while now. And if you dont get this message you should recieve your winnings within 1-12 months ....

    -kavaman
     
  4. Nov 2, 2005
  5. venetian

    venetian Dormant account

    Occupation:
    Corp Director for a College
    Location:
    Oklahoma
    Sorry. You are a few years behind finding out about how bad that group is. I used to play at Grand Banks and I won tons of $$$$ but had to wait months to get paid. Thought that was normal until I happened upon this site and saw the light. I know how you feel.
     
  6. Nov 2, 2005
  7. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Please spend a minute or two on reseach BEFORE you try a new place!
    Or just post a thread here asking 'What's XXX casino like?'

    Black Widow & sister Grand Banks are well known crooks.
    (Been there - done that - never again!)
     
  8. Nov 2, 2005
  9. ciuko

    ciuko Dormant account

    Occupation:
    Nothing!
    Location:
    Under the game table
    Thank you for your answer. I'm wondering why Playtech does not try to shutdown these casinos ... it's a swindle.:(
     
  10. Nov 2, 2005
  11. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    So far, the Black Widow group has been pretty proactive and fair in dealing with the complaints that I've passed on to them in the last few months. I know there might be a few more out there that I haven't gotten to yet. But fair is fair, they've been dealing with them.

    ciuko - bummer you got pegged as a bonus abuser. Have you tried to discus this with their management, or are you here just to vent? The operators monitor this board, and are members as well:
    http://www.casinomeister.com/forums/members/thechancegroup.html

    Have you contacted them about this? It really doesn't help matters (if you expect anything to be done about your situation) by publicly slamming a casino. Nobody has a clue exactly what kind of player you are except for the casino itself.
     
  12. Nov 3, 2005
  13. gmblpdam

    gmblpdam Dormant account

    Occupation:
    Webmaster
    Location:
    New York
    i have also had bad luck with black widow casino. Ive been waiting for over 3 months for a cashout! :eek:
     
  14. Nov 3, 2005
  15. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Your complaint has been forwarded as well.
     
  16. Nov 3, 2005
  17. ciuko

    ciuko Dormant account

    Occupation:
    Nothing!
    Location:
    Under the game table
    I've contacted the manager (Mr. Schumacher) but i don't have received any reply. Maybe it's driving on his brand new Ferrari.
    I've contacted Playtech too. No answer.
    Let's look ahead.:(
     
  18. Nov 3, 2005
  19. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
  20. Nov 3, 2005
  21. ciuko

    ciuko Dormant account

    Occupation:
    Nothing!
    Location:
    Under the game table
    Thank you. PAB was already notified on Nov 1.
     
  22. Nov 25, 2005
  23. Dio

    Dio Dormant account

    Location:
    Canada
    More Black Widow fun...

    More trouble brewing at Black Widow... If all You must register/login in order to see the link. is completely true, that's sort of like breaking their probation, no? (scroll down on that page to see what I'm talking about :))
     
  24. Nov 25, 2005
  25. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Am I missing something? From what I have read,the casino seems to be right.
     
  26. Dec 14, 2005
  27. BBKPoker

    BBKPoker halfway to busto PABrogue3

    Occupation:
    None
    Location:
    Edinburgh, Seattle, Vancouver BC, Auckland
    Sterling House sucks too.

    Sterling House is part of the same group it looks like, and they are taking exorbitantly long to cashout as well.
     
  28. Apr 12, 2006
  29. schankwart

    schankwart Banned User - violation of <a href="http://www.ca

    Occupation:
    Secret Agent
    Location:
    Colony Gamma
    As per their website this group has been paying my withdrawal in installments of $1250 each week, but I always have to send them reminders to do so.
    Unfortunately their Casino representative has not been responding to my queries anymore lately, which I am disappointed about, as I actually used to enjoy their services before.

    Basically they are still on track with their payments for each week but one, and I am hoping to see this going through nicely, after all. I am not going to send them a reminder this week and we will see what happens.

    I will post an update again in a few weeks or so.
     
  30. Apr 12, 2006
  31. paul02085

    paul02085 Dormant account

    Occupation:
    Mgmt
    Location:
    USA
    Schankwart, is your situation bonus related or just a straight deposit?
     
  32. Apr 12, 2006
  33. schankwart

    schankwart Banned User - violation of <a href="http://www.ca

    Occupation:
    Secret Agent
    Location:
    Colony Gamma
    I made several deposits, with and without bonuses.
    I hope this group is going to pay up. What I disliked the most so far is that they applied the max. $1250 withdrawal term for both of my accounts combined, which I do not think is right. I will let them do this however if they eventually transfer me the funds without any more hassles.
     

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