- Joined
- Feb 11, 2006
- Location
- kansas city
hi . im really having a problem with blackdog casino. i used there slam the champ bonus deposit ed 50 got a 650% plus 80$ extra cash play through 15X on slots keno and some pyramid poker games. bonus fully cashable max cashout 20x deposit + extra cash. well i hit a 1000$ keno and then played the shit out of there slots for like 6 hours. i asked live support 2 check my playthrough and was told by francesca that i had met my playthrough. i earned 24000 comp points i had 2 make my playthrough. well francesca now says my max cashout is only 5x deposit plus extra cash bs. i took a screen shot where they told me 20x max cashout then i got an email saying i still had 1200$ 2 make my playthrough, and my max cashout is 5x what kind of shit is that. if u ask live support what kind of bonuses are available tehy will tell you 20x max cashout i have proof please help if u can. my acoount is xxxx email is xxxxx@netscape.net. thes guys are ignoring me in chat and not answering the toll free# been round and round with them 4 about a week. i asked support the next day what kind of bonuses they had like i was gonna deposit lmao and they told me 20x i said 20x are u kidding u just told me its 5x always 5x lmfao then she just ignored me. b4 u deposit they tell you 1 thing after u win they change the rules now there telling i have 1200$of playthrough left because keno does not count are u kidding they told me twice keno counted i know my account is set up 4 a major losing streak so im afraid 2 play. i have 1000$ on a 50$ deposit my 7th deposit there and they dont wanna pay. please help
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