BGO Live chat

mimi26

Meister Member
Joined
May 17, 2012
Location
uk
What on earth is going on with their live chat its always unavailable

There is no phone number for them (well not on I can find), general emails take ages to answer.

Is it the same for everyone or am I just unlucky trying to reach them at busy times
 

aceking123

Paleo Meister (means really, really old)
Joined
Mar 4, 2008
Location
uk
Morning nope its pretty hard to get hold of them per live chat or e mails , they do answer emails just clearly not under 24 hours , one thing they need to address this year.
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
In personal experience, I usually opt straight for the email and avoid chat.

Was waiting to connect 30+ minutes Friday night and actually BUSTED whilst waiting, (yes the wait was that long or the bust that quick whichever way you want to look at it lol)

E-mails in the past have been answered within the hour for me, although this past couple of weeks (probs due to Christmas / NY) they've been taking a lot longer.
 

mimi26

Meister Member
Joined
May 17, 2012
Location
uk
Morning nope its pretty hard to get hold of them per live chat or e mails , they do answer emails just clearly not under 24 hours , one thing they need to address this year.

Most definitely they should have 24 hour chat and one that actually works!
 

aceking123

Paleo Meister (means really, really old)
Joined
Mar 4, 2008
Location
uk
yer , but i tend to email vip if i have any problems , i heard some was saying some matches & things , but upon login i found nothing there , couldn't be bothered to email & go chasing , seems live chat is on/off when i've tried using them , plus they cannot do a lot for me , they always say contact vip rep for stuff , so im used to doing that now , not that i've been playing much over xmas, lack of promos other than free spins.
 

mimi26

Meister Member
Joined
May 17, 2012
Location
uk
yer , but i tend to email vip if i have any problems , i heard some was saying some matches & things , but upon login i found nothing there , couldn't be bothered to email & go chasing , seems live chat is on/off when i've tried using them , plus they cannot do a lot for me , they always say contact vip rep for stuff , so im used to doing that now , not that i've been playing much over xmas, lack of promos other than free spins.

but Vip is only open weekdays,not much use really
 

bgo_Forum

Dormant account
Joined
May 16, 2016
Location
London
Our live chat feature is switched of during periods of high volume queries.

Please feel free to PM us on here if you have any issues that need to be resolved :)
 

geordiecolin

Meister Member
PABnononaccred
CAG
mm4
Joined
Jun 5, 2015
Location
Near Newcastle
Our live chat feature is switched of during periods of high volume queries.

Please feel free to PM us on here if you have any issues that need to be resolved :)

We are truly privileged in Casinomeister. But what of the other mortals who do not have such access?


PS. Troy, have you ever bumped dirties with Paris?
 

bgo_Forum

Dormant account
Joined
May 16, 2016
Location
London
We are truly privileged in Casinomeister. But what of the other mortals who do not have such access?


PS. Troy, have you ever bumped dirties with Paris?

In that case we also have a Facebook page with a messaging facility
You do not have permission to view link Log in or register now.
:thumbsup:

(Not that this post will be much help to them ;) )
 

mimi26

Meister Member
Joined
May 17, 2012
Location
uk
Our live chat feature is switched of during periods of high volume queries.

Please feel free to PM us on here if you have any issues that need to be resolved :)

Look I made it into the Penthouse today, I expect no less than everybody s mobile number, including Paris and Vernes, just in case I have a problem at 3 in the morning :)
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
Look I made it into the Penthouse today, I expect no less than everybody s mobile number, including Paris and Vernes, just in case I have a problem at 3 in the morning :)


I'm bloody useless at answering the thing but me being CM's sexiest member and hottest slot player, I'll provide this once....

07974...."Jon stop, go to bed or do something, surely you're not THAT bored" :oops:
 

aceking123

Paleo Meister (means really, really old)
Joined
Mar 4, 2008
Location
uk
I'm bloody useless at answering the thing but me being CM's sexiest member and hottest slot player, I'll provide this once....

07974...."Jon stop, go to bed or do something, surely you're not THAT bored" :oops:

John thought your number was 0898 . .. . .. . . cheap *AY chat 25p a minute , recieve pictures @£5 per sms
 

Mamarazzi

Newbie member
Joined
Oct 2, 2016
Location
Worldwide
Our live chat feature is switched of during periods of high volume queries.

Please feel free to PM us on here if you have any issues that need to be resolved :)

Thanks for informing! We were just going to think that you have either bad chat software or bad staff;)
 

geordiecolin

Meister Member
PABnononaccred
CAG
mm4
Joined
Jun 5, 2015
Location
Near Newcastle
Rathter than post a new thread I post it here. After attempting to at least break even after £150 in deposits in BGO I have found myself battling this half way though.
2017-11-24 (1).jpg
And the above was a compliment to what I witnessed prior.Sometimes 6 or more have been missing.
If a customer wishes to play in your casino with some form of reasonable investment should they not at least be able to see what they have in front of them?
And they wonder why their profit is in question!
 
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